SUMMARY:

• Senior IT Project Manager/Scrum Master with expertise in managing and implementing multiple concurrent projects and complex programs at enterprise level to achieve corporate objectives. Extensive experience with project management, change management, transition management, release management, cutover planning, vendor management, procurement management, resource management, portfolio management, and forecasting.
• Experience managing Software Development Life Cycle (SDLC) using Project Management methodologies such as Waterfall, Iterative, Agile/Scrum, Lean Six Sigma, and Rapid Application Development (RAD)
• Expert in clarifying business requirements and specifications, conducting client interviews, and gaining consensus across an organization for strategies that deliver sustainable bottom - line performance.
• Experience managing programs with more than 20 projects and four project managers assigned.
• Experience managing the development and deployment of enterprise level applications such as SAP (FICO, HR, Payroll, and SD), PeopleSoft HCM, Oracle EBS, MS SharePoint and.Net framework, EDI and several COTS applications leveraging Oracle and SQL server database environments and Infrastructure projects
• Experience managing projects with both vendor and in-house developed customer applications. Direct experience managing Onshore/Offshore projects
• Good understanding of procurement processes including Statements of Work (SOW), contract terms, and service level agreements
• Proficient with MS Office applications as well as Project Management tools such as MS Project, TFS, Project Server, Innotas PPM, ProChain Project Management (PPM), JIRA, and Primavera P6
• Experience managing several Enterprise Application Integration (EAI) as well as Electronic Data Interchange (EDI) projects using technologies such as web services, Oracle, etc.,
• Delivered Business Intelligence (BI), data warehousing, data integration and migration, data mining and reporting projects
• Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos, and other Scrum-related meetings. Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management. Assisted with internal and external communication, improved transparency, and radiated information
• Coaching and mentoring project managers on project management methodologies and techniques/ Product Owners in creation and maintenance of Product Backlog and team members on Agile principles and providing general guidance on the methodology

TECHNICAL SKILLS:

• MS Project
• MS Office (Word, Excel, Power Point, Visio)
• Innotas - PPM by Plain View
• JIRA by Atlassian
• ProChain Project Management (PPM)
• TFS
• MS Project Server
• Primavera P6
• Project Management Methodologies
• Waterfall
• Agile/Scrum
• Lean Six Sigma
• ASAP
• SAP R/3 (HR/PAYROLL/FICO/SD), SAP ESS/MSS, SAP Portal
• HP Quality Center
• Java
• MS SharePoint
• Oracle 11g, PL/SQL, Toad, PL/SQL Developer
• Oracle EBS
• Remedy
• ServiceNow
• PeopleSoft HRMS
• Informatica, Business Objects, Data Warehousing, BI
• MS SQL Server (AS, IS, RS)
• Marketing Resource Management (APRIMO)
• Medicaid, Contracting, Government Pricing, Prescription Validation, Confidential
• COBOL, C, VSAM, CICS, JCL, DB2
• C#, .Net Framework, MS SharePoint Designer, Web Site Development
• SDLC

WORK EXPERIENCE:

Confidential, Houston, TX

Senior IT Project Manager | Scrum Master

Responsibilities:

• Modernized the ERP production landscape (Dev, QA and Production environment) and delivered functional capabilities such as SAP Portal, SAP ESS/MSS, SAP and On Base integration for document management, SAP Position Budgeting and Control to forecast future salary and benefit costs, Data cleansing, and SAP Strategy Management .
• Developed and followed agile project management plan (Scrum ceremonies) for SAP interface enhancements for Energy billing, SAP ESS/MSS application stabilization , and SAP infrastructure upgrade and data center migration projects. Conducted daily standup, product backlog, Sprint planning, Sprint review and sprint retrospective meetings and delivered key metrics to the leadership team.
• Managed the Enterprise BI/DW project team in the analysis, design, development, testing and delivery of BI and DW solutions for Key initiatives under City's Enterprise DW strategy.
• Partnered and collaborated with key stakeholders to ensure scope, requirements, deliverables, costs, benefits and value will meet the customer’s needs. Ensured risks are identified and mitigation plans are developed.
• Led cross functional employee and vendor team s and chaired weekly project/program steering meetings with Senior Management and key stakeholders where program/project milestones, Actual vs. Plan, and KPI were reviewed and presented recovery plan where necessary
• Reviewed and approved project artifacts and ensured selected project delivery methodology and standard practices are being followed and tracked quality performance over the project life cycle. Managed project schedule, cost, scope, issues & risks, communication, training and vendor relationships

Confidential, Indianapolis, IN

Senior IT Project Manager | Scrum Master

Responsibilities:

• Managed operational and strategic planning, including business requirements, project planning, execution and organizing, and negotiating allocation of resources.
• Managed and delivered several infrastructure and application development projects in Sales and Marketing area which include Customer Identity Management (CIM), Marketing Resource Management (MRM), Web Content Management (WCM), External facing brand and unbranded web sites (45+ web sites), web portals, and Enterprise integration. Led creation of Master Data Management (MDM) strategy for external facing websites to create and provide a single view of business critical data.
• Partnered and collaborated with Portfolio Manager, Business Partners, Business Analysts, Project Owner, Project Team and key stakeholders to complete front end activities which include Project Business Case, Project Plan and Financial model including scope, requirements, deliverables, cost, benefits and value, risk and mitigation plans.
• Performed tracking and controlling costs; variance analysis and remediation plans ; monthly reforecasting against budget and estimate at completion; deliver metrics and scorecards to stakeholders (e.g. earned value, burn down charts etc.,)
• Proactively managed changes in scope and worked with Portfolio Manager to obtain formal approvals for any change requests
• Facilitated project steering meetings with formal agenda and meeting minutes. Ensure proactive reporting, discussion and tracking of issues and agreement on corrective plans. Reporting tracking of key decisions, review of risks and mitigation plans , and project performance metrics
• As a Senior Project Manager and Scrum Master, implemented Scrum framework and coached Scrum teams in managing and prioritizing the product backlog. Coached the Scrum team (Product Owner and Lead Developers) along with Business Analysts in creating work items in the TFS, grooming and creating user stories, prioritizing and determining story points based on the complexity of every user story, tracking the deliverables within the sprint cycle, along with delivering key metrics (e.g. burndown, burnup, cumulative flow, velocity, etc.).
• Ensured organizational and operational readiness and all business, IT and security standards are met prior to going live
• Managed all project communications in collaboration with Organization Change Management

IT Project Manager

Confidential

Responsibilities:

• Managed and executed a $2M data scrubbing solution (Prescription Validation) enabling business partners to process commercial claims accurately.
• Managed the implementation of Medicaid system and led an initiative to implement a custom payment calculation logic in the Medicaid system resulting in $50M/year savings to the company
• Spearheaded an initiative to consolidate business systems such as Contracting, Medicaid, and Prescription Validation, Government Pricing (GP), and Legacy applications into the Confidential Data Warehouse to provide automated operational reports to the business users to manage the business activities efficiently.
• Led data conversion, data cleanup, and data migration efforts for Prescription Validation, Medicaid, and Confidential data warehouse systems
• Managed platform upgrade initiatives to the underlying environments of Contracting, Medicaid, GP, and Confidential Data Warehouse, such as mandatory migrations to Informatica 8, Business Objects XI, Oracle EBS, and Oracle 10g.
• Conducted project steering meetings in coordination with business and IT to track project schedule, resolve risks, request for change requests and worked with all stakeholders for proper action and intervention

IT Technical Lead | Consultant

Confidential

Responsibilities:

• Managed PeopleSoft HRMS system (HR, Payroll, Benefits and compensation) and prioritized project activities with HR, Payroll, Benefits, and Compensation business leaders. Provided vision and direction in the development, implementation and administration of HR systems, plans and projects.
• Managed a team to migrate the HR applications/data to the SAP system for Payroll processing in the SAP system.