SUMMARY:

• Twenty years’ experience as a Software Quality Assurance Engineer including:
• Test Lead, Quality Assurance/Project/Compliance Manager Business Analyst, Technical Writer, and Product Trainer

TECHNICAL SKILLS:

SDLC Methodologies: Rational Unified Process, Agile Method, SCRUM, Waterfall Method, Spiral Model

QA Testing Environments: Client/Server, Web, Mobile, Internet of Things, and Mainframe Environments

QA Testing Types: Manual/Automated, White/Black Box, Integration, System, Regression, Functional, Unit, Load/Performance, and Acceptance Testing

QA Testing Documentation: Requirements, Traceability Matrix, Inspection Reports, Configurations, Flow Charts, System Diagrams, Test Plans, Test Strategies, Test Scenarios, Test Cases, Test Scripts, Use Cases, Incident Reports, Release Notes, Knowledge Base Articles, User Manuals

QA Test Tools: HP Quality Center and Quick Test Pro; Rational ClearQuest, RequisiteWeb Project, ClearCase, TestManager, and Robot; CompuWare Test Partner; SpiraTeam; Clarify; PVCS Tracker; Bugzilla; Microsoft Visual SourceSafe, soapUI

Programming/Scripting: Visual Basic, C/C++, VBScript, .NET, CGI/PERL, Java, J2EE, JavaScript, HTML/XML, SQL, UNIX

Databases/Reports: Oracle, MS SQL Server, Crystal Reports

Web Servers: IIS, iPlanet, WebMethods

CAREER HISTORY:

Confidential, Hollywood, FL

Project / Product Manager

Responsibilities:

• Managed all aspects of eData Specialty Confidential v1.0 and eData Cardiology Confidential v1.0 projects to include status reporting/deliverable time estimates, and issues/risks communications/resolutions/escalations
• Defined/prioritized/organized business requirements for eData Cardiology Confidential v1.0 project to include status reporting/deliverable time estimates, and issues/risks communications/resolutions/escalations
• Maintenance of Business Analyst documentation and that documentation remains repeatable
• Assisted with test planning/execution of mock/certification testing for eData Specialty Confidential v1.0 project to include test status reporting/deliverable time estimates, and issues/risks communications/resolutions/escalations
• Defined/prioritized/administered test procedures with a series of fundamental certification criteria to measure the usability and safety of the eData Specialty Confidential v1.0 by documenting a Usability Test Report
• Designed/prioritized/executed test plans, cases, and scenarios for eData Cardiology Confidential v1.0 project to include functional testing/regression testing, and test status reporting/deliverable time estimates
• Maintenance of Quality Assurance documentation and that documentation remains repeatable

Compliance Analyst / Manager

Confidential

Responsibilities:

• Managed/defined/implemented a risk management strategy called Confidential HIPAA Security Risk Assessment v3.2 to avoid non - compliance with HIPAA ensuring e-PHI or Electronic Protected Health Information for covered entities. Performed annual internal reviews, and identifying compliance problems that call for formal attention.
• Managed/defined/implemented policies and procedures for Confidential Information Security Policy v2.1. Performed annual internal reviews, and identifying compliance problems that call for formal attention.
• Managed/planned/coordinated all activities to achieve Meaningful Use compliance related to the ONC Health IT Certification Program for testing and certifying eData Specialty Confidential v1.0
• Managed transparency and availability of surveillance results defined as eData Specialty Confidential v1.0 - ONC Health IT Costs and Limitations Disclosures eData Specialty Confidential v1.0. Monitored/reported quarterly, development changes that may affect the capabilities included in certification criteria to which the “safety-enhanced design” certification criteria apply
• Compliance research and development on modified HIPAA and Meaningful Use policies and standards

Technical Writer / Editor

Confidential

Responsibilities:

• Managed/defined user documentation for multiple projects to include: user manuals, how-to guides, quick references, demos, marketing specifications, and training materials
• Conducted application training needs assessment by collecting information pertaining to work procedures, work flow, and reports; understanding job-specific functions and tasks.
• Determined system utilization requirements by researching and testing systems.

Confidential, Atlanta, GA

Mobile QA Engineer

Responsibilities:

• Responsible for mobile application (native and web) testing for various mobile platforms to include iPhone (iOS), Android, Windows and Blackberry.
• Mobile applications tested include: LaQuinta Inn, Extended Stay America Hotels, Crossland Hotels, RedTouch Media, HBO: Games of Thrown,
• Responsible for developing/executing and reviewing/approving detailed test plans, strategies, scripts and cases from information related to product functional requirements and product technical specifications documentation to assure product quality and accuracy.
• Test tool utilized: Quality Center, QTP, Selenium, FrogBugz, Google Analytics, Fiddler, iExplorer, iPhone Configuration Utility, Ashot, TestStudio
• Test methodology utilized: SCRUM/Agile process.

Confidential, Atlanta, GA

Quality Assurance Consultant

Responsibilities:

• Responsible for the testing efforts for Virtual Loaner Bank project to be integrated into core web application for medical logistic devices.
• Implementation of SpiraTeam test tool for test cases, requirements and defect tracking
• Performed blackbox and regression testing of core web application.
• Performed blackbox and regression mobile application testing of Confidential iPhone application.
• Data validation of core web application utilizing SQL Server
• Familiarity with XML files/editors
• Test tool utilized: Quality Center, QTP, Selenium, iPhone Configuration Utility
• Functional testing of www. Confidential .com

Confidential, Vinings, GA

Quality Assurance Consultant

Responsibilities:

• Responsible for the mobile application testing efforts Confidential mobile app for the iPhone and Android.
• Performed integration testing of Confidential mobile app with Facebook and Twitter.
• Executed automated test scripts for Confidential mobile app on iPhone platform.
• Test tool utilized: Selenium, Quality Center and QTP
• Test methodology utilized: SCRUM

Confidential, Marietta, GA

Business Analysis/ Quality Assurance Consultant

Responsibilities:

• Responsible for the business analysis efforts for Confidential implementation and integration of new laboratory information management system (LIMS).
• Designed detailed use cases to include: gathering business rules utilizing configuration notes, release notes and Confidential system.
• Designed test cases for quality assurance from use cases.
• Identified system roles, performing data validation.
• Tracked defects for use case validity, providing regular status reports.
• Verified Functional Requirement Specification documentation that includes detailed functionality of configured Confidential system for designed test cases.
• Provided in-depth knowledge of laboratory information management system and business rules related to clinical trials to design test cases.
• Provided in-depth knowledge of lab machine integration with LIMS.
• Test methodology utilized: SCRUM/Agile process.

Confidential, St Louis, MO

Lead Quality Assurance Consultant

Responsibilities:

• Responsible for systems testing for implementation of Confidential (a single modem that supports both Voice over IP and High Speed Internet services) on the Charter network.
• Responsible for developing/executing and reviewing/approving detailed test plans, strategies, scripts and cases from information related to product functional requirements and product technical specifications documentation to assure product quality and accuracy.
• Responsible for coordinating on and off shore team for system application utilizing Agile Methodology.
• Responsible for software documentation to ensure technical accuracy, compliance or completeness or to mitigate risks
• Additionally, responsible analyzing test results, performing data validation, tracking and assigning defects, providing regular status reports, documenting install instructions, release notes.
• Responsible for in-depth knowledge of the software development life cycle.
• Validate database and interface operations using requests through SOAP UI and SQL queries
• Responsible for functionality, integration, and regression testing.

Confidential, Norcross, GA

Lead Quality Assurance Consultant

Responsibilities:

• Responsible for the testing efforts for multiple concurrent releases for Confidential Enterprise Platform system which include: DocQmanage, DocQscribe, and DocQsign.
• Developed detailed test strategies to execute test cases and from information as related to functional requirements and technical specifications documentation to assure application quality and accuracy.
• Responsible for analyzing test results, performing data validation, tracking defects, providing regular status reports, documenting install instructions, release notes.
• Data validation of core web application utilizing SQL Server
• Coordinated on and off shore resources for Enterprise application.
• Setup test lab environment to include multiple Windows operating systems.
• Test methodology utilized: Rational Unified Process

Confidential, Duluth, GA

Lead Quality Assurance Consultant

Responsibilities:

• Responsible for the testing efforts for Confidential implementation and integration of new laboratory information management system (LIMS).
• Responsible for developing/executing and reviewing/approving detailed test plans, strategies, scripts and cases from information related to product functional requirements and product technical specifications documentation to assure product quality and accuracy.
• Responsible for coordinating off shore team for system application utilizing Agile Methodology.
• Responsible for software documentation to ensure technical accuracy, compliance or completeness or to mitigate risks
• Additionally, responsible analyzing test results, performing data validation, tracking and assigning defects, providing regular status reports, documenting install instructions, release notes.
• Responsible for in-depth knowledge of the software development life cycle
• Responsible for writing SQL script queries to support data validation.
• Responsible for functionality, integration, and regression testing.
• Setup test lab environment to include multiple Windows and Mac operating systems.
• Responsible for testing applications using Visual Basic, Java/JavaScript, C++, XML, Oracle.
• Setup controlled test lab environment for executing test case.
• Provided in-depth knowledge of lab machine integration with LIMS.

Confidential, Atlanta, GA

Lead Quality Assurance Consultant

Responsibilities:

• Responsible for leading the testing efforts for bi-weekly releases for the Confidential System which include: The customer service rep application Confidential and consumer website Confidential .com.
• Designed detailed test strategies and plans from information as related to functional requirements and technical specifications documentation to assure product quality and accuracy of Confidential .
• Additionally responsible for analyzing test results, performing data validation, tracking defects, providing regular status reports, documenting install instructions, release notes and providing technical support (Internal and External) as required for Confidential System.
• Provided input on best practices for automation of regression test cases.
• Responsible for coordinating QA team for system application utilizing fast regression Agile Methodology.
• Responsible for software documentation to ensure technical accuracy, compliance or completeness or to mitigate risks
• Additionally responsible analyzing test results, performing data validation, tracking and assigning defects, providing regular status reports, documenting install instructions, release notes.
• Validate database and interface operations using requests through SOAP UI and SQL queries