SUMMARY:

• Highly accomplished and results - driven project manager with 10 years of experience
• Designing, implementing, maintaining, managing and delivering IT development projects.
• Managing end-to-end Software Development Life Cycle SDLC by defining product long term Vision.
• Skilled in building relationships with customers by demonstrating a comprehensive understanding both of the customer’s business requirements and the products and services used to support those requirements.
• Improved efficiency by integrating multiple systems, resulting in 10% of annual cost savings.
• Delivered the 1 to 3 million projects on-time, within scope and on budget in an agile environment.
• Highly organized and detail oriented; able to prioritize multiple projects simultaneously as requested based on evolving business needs and meets deadlines under pressure.
• Proficient in Microsoft Office Suite, MS Project, Agile and waterfall methodology.
• Identified and implemented initiatives/best practices that have increased efficiency of application support team and achieved faster resolution of application outages.
• Building and Leading high performance teams spread across multiple locations.
• Providing leadership to large technical teams, encouraging them to consistently exceed customer’s expectations.
• Conceived and implemented a process that increased transparency of team operations to the customer.
• Advanced Project management skills, proven ability to drive and deliver on time assuring quality.
• Equipped with an excellent work ethic; possess strong sense of responsibility.
• Advanced judgment, problem resolution, organizational, cross collaboration, conflict resolution, negotiation, and decision-making skills.

TECHNICAL SKILLS:

Tools: Visual Sourcesafe,Clearcase,Accurev,Cruise Control, Microsoft Visio, Microsoft Project, Microsoft Office Suite,Sharepoint,Jira Agile.

Languages: SQL Server 2010,ASP.NET,VB.Net,ADO.NET,XML,IIS,UML,XSLT,Microsoft Visual Studio 2010, Windows Services,Javascript,ASP,Quality Center Visual Studio6.0.

PROFESSIONAL EXPERIENCE:

Senior Manager

Confidential, Reston, VA

Methodology: Waterfall & Agile

Responsibilities:

• Led and managed large technical delivery teams to enhance and implement Redesign changes to Central Credit Pricing.
• Directly managed 4 project leaders & 15 software engineers to meet business critical deliverables.
• Created and managed the project schedule and project specification.
• Completely responsible for the implementation of system enhancements.
• Reviewed Solution specification, Test plan and deployment/release plan documents.
• Created project deliverables such as GAP analysis, Lessons Learned, Project Scope, Project Plan, Project Schedule, Post Implementation Verification etc.
• Partner with technical, business, and vendor resources to obtain requirements, track progress, identify issues, risks, constraints, and define plans to resolve or mitigate.
• Matured processes for the delivery team, adhering to corporate policies, and creating detailed communication plans.
• Define product feature list and roadmap for the products.
• Developed and maintained the Project Plan with detailed work break down structure
• Perform project plan analysis to identify critical path and resource issues.
• Working with Product owner on Artifacts Such as Product Backlog and Sprint Backlog.
• Remove impediments and barriers
• Facilitating Scrum of Scrum, sprint planning as Scrum master for multiple Scrum teams
• Collaborate with Product Owner, Business Sponsors and Stakeholders to strategize, prioritize, plan and re-plan work initiatives, which include Enhancements, Projects, Product Implementations, and Technical Innovation and Production support issues.
• Strong problem-analysis and problem-solving skills, bridging gaps by leveraging business and technical network with the subject matter expertise.

Senior Manager

Confidential, Pittsford, NY

Methodology: Waterfall & Agile

Responsibilities:

• Owner of studentloans.com; a business critical application that is approximately used by 300,000 users.
• Completely responsible for business customer communication, satisfaction and managing escalations.
• Managed weekly meeting providing transparency and accountability to organization on Engineering’s process improvement related activities.
• Reviewed Technical design, Test Plan, deployment/release plan documents.
• Collaborated with SME’s gathered requirements, prioritized user stories.
• Created and managed the project schedule and project specification.
• Directly managed 2 project leaders & 11 software engineers to meet business critical deliverables.
• Architected, designed and led development of several enhancement projects for multiple business units.
• Managed changes throughout the lifecycle of each project and evaluate the impact to existing systems.
• Created project deliverables such as GAP analysis, Lessons Learned, Project Scope, Project Plan, Project Schedule, Post Implementation Verification etc.
• Developed a system to continuously improve the implementation process.
• Managed all activities associated with customer migrations and post migration support activities.
• Involved in performance appraisals, recruitment and mentoring of project resources.
• Targeted process improvement efforts based on root cause of software defects found during test cycles.

Project Manager

Confidential, Philadelphia, PA

Methodology: Waterfall & Agile

Responsibilities:

• Managed an 8 member team for multiple overlapping projects in an agile development.
• Facilitated daily stand-ups, status reports and sizing meetings for multiple overlapping projects.
• Managed multiple requirements gathering sessions with 2 geographically dispersed business groups.
• Responsible for providing estimates, gaining commitment and presenting project status to Stakeholders.
• Delivered the $1M project on-time, within scope and on budget in an agile environment.
• Recognized leader with a proven ability to recruit, train and motivate others to exceed established goals.
• Involved in performance appraisals, recruitment and mentoring of project resources.
• Studied existing system functionality and defined strategies for new system architecture.
• Built strong relationships with product managers, executive management and external vendors.
• Managed all activities associated with customer migrations and post migration support activities.
• Trained resources and developed user manuals for the adoption of different products.

Project Manager

Confidential, St. Paul, MN

Methodology: Waterfall

Responsibilities:

• Managed and motivated a 6 member team, to meet and exceed customer’s expectations.
• Interfaced with key client business contacts, set priorities, managed work requests and resolved conflicts.
• Concurrently managed 10 software applications, with a 6 member team spread across 2 locations.
• Interacted with multiple Insurance agents explaining the technical nuances of the application to them.
• Responsible for providing estimates, gaining commitment and presenting project status to Stakeholders.

Project Lead

North Carolina Reinsurance Bureau

Responsibilities:

• Delivered a complex initiative including a software upgrade on time and under budget.
• Involved in Requirement Analysis, Architecture and designing of the project.
• Created and managed the project schedule and the project specification.
• Mentored and coached a team of 4 trainees, and accelerated their absorption into the team.

Team Lead

Confidential

Responsibilities:

• Created processes that ensured repeatability, including templates for estimate, time line, and approach
• Led the redesign of existing web services to integrate multiple systems.

Software Analyst

Confidential

Responsibilities:

• Created an extensive knowledge repository that is being still used as a hand book across the organization.
• Played a key role in multiple streams of the critical project and was instrumental in bringing the failing project back on track.