SUMMARY:

• Energetic, trusted, and detail - oriented Technical Project Manager / Scrum Master with outstanding project management skills and expertise in managing multiple portfolios of global clients to provide Complex Digital Delivery of Mobile and Digital experience using SAAS and Cloud Solutions.
• Accomplished in technical solutions with professional expertise in bridging the gap between business and technology and managing complex projects simultaneously.
• Specialties include:-Scrum Master DevOps / Agile Digital& Mobile Experiences

TECHNICAL SKILLS:

O/S: Windows, Unix, Linux

Project Mgt / Scrum: Smartsheets, MPP, Excel, JIRA, Rally, SalesForce (end-user)

Technical: Java, SQL/PLSQL, Shell scripting, C, XML, HPCC (Big Data)

Web/App servers: Tomcat, WL, JBOSS

Databases: Oracle 11G, MYSQL, SQL Server, TOAD, SQL Developer, Hibernate

Rules Engine: iLog, Jboss drools

Agile Methodologies: XP, Scrum, Hybrid, SDLC, Waterfall

Other Tools: Splunk, Twiki, Wiki, Sharepoint, CMS (Vignette), Clarity

Continuous Integration / Code quality /Coverage: Jenkins, Cruise control, Sonar, Emma, Splunk

PROFESSIONAL EXPERIENCE:

Confidential, GA

Project Manager / Scrum Master

Responsibilities:

• Managed delivery of multiple complex Digital and Mobile implementations for projects in the range of 1-3 million for global Retail customers.
• Collaborated with different functional groups for efficient and timely deployment on AWS cloud.
• Managed team as “Servant Leader”, collaborating with distributed teams, working with Stakeholders on complex integrated solutions.
• Responsible for Product backlog grooming and prioritization. Facilitated Scrum ceremonies, including sprint planning, daily standups, sprint review and retrospect.
• Responsible to mitigate team obstacle for successful project delivery.
• Spearheaded projects right from signing of SOW, Project initiation to project close and Production support for new and existing customers, implemented elaborate deployment plan for Production deployment of complex multi-party deployments.
• Continuous delivery using Jenkins, JIRA, SharePoint, Rally, Clarity tool configurations in an agile environment.
• Provided Product demos to customers for new and existing offerings.
• Weekly metrics and status report to both external parties and internal stakeholders including burn-down charts and sprint velocity metrics.
• Defined project management processes, including those related to requirements management, change control, and user acceptance testing.
• Re-engineered project plan and renegotiated change requests and additions to SOW with new customers, enhanced quality assurance and maintained timelines.
• Worked with Sales/accounts department to provide ball-park estimation for software/hardware related work.

Confidential, Atlanta, GA

Scrum Master / Dev. manager

Responsibilities:

• Responsible for managing a large Scrum Development Team in a Professional Services Environment.
• Agile Coach and Scrum Master for a large team.
• Managed customizations of NCR’s Retail application for different customers in US and Canada.
• Requirements Elicitation from Customer using JAD sessions.
• Managed resources responsible for development of innovative software systems and applications.
• Responsible for SLA based Customer escalation resolution and working with cross-functional teams
• Provided business analysis for projects that included Project viability, success criteria, milestones, Key Performance indicators (KPIs), and Work Breakdown Structures.
• Responsible for Team Budget forecasting, Customer Escalations, Performance reviews, hiring of resources to meet project needs.

Confidential, Lawrenceville, GA

Scrum Master

Responsibilities:

• Managed a team of onshore/offshore team to implement and deliver complex Integrated Provisioning system in a scrum environment.
• Managed efficient delivery through expediting timely delivery with Agile and DevOps practices.
• Responsible for Release Management and Integrated testing of software deliverables. Significantly improved quality and reliability of development turnovers by implementing new Pre-integration test procedures, saving days of effort per turnover.
• Cross-functional team interaction for efficient delivery of complete suite of Cisco Digital Life products to customer.
• Project Management with extensive use of Scrum to manage releases of Cisco’s Femto and Digital Life applications in an efficient and smooth at customer sites.
• Effective Collaboration and cross-functional teams to address technical and non-technical issues.
• Responsible for rollout of Cisco’s bug tracking System ( CDETS) by providing training to QA, Development, Operations and support teams.

Confidential, Alpharetta, GA

Technical Team Lead

Responsibilities:

• Managed a team of onshore/offshore developers to implement complex SAAS application for automating account opening and credit-risk decisioning, using Confidential ’s web-based platform, Interconnect.
• Responsible for Development and Configuration of Credit risk applications for major telecom companies using ILOG Rules Engine.
• Managed Production Support team to address critical issues in UNIX environment including PLSQL reports, oracle database.
• Spearheaded forming of Scrum based teams to deliver quality products on a timely basis. Responsible for Vendor management and SLA based deliverables.
• Facilitated JAD sessions with customer for requirements gathering and provided demos on other product offerings.
• Managed product support teams to streamline customer escalations.

Confidential, Alpharetta, GA

Senior Software Engineer

Responsibilities:

• Responsible to lead projects for migration of Auto insurance scoring models using Big Data system, HPCC High Performing Cluster Computing for Business Analytics.
• Collaboration with Mainframes, Batch uploads for Business Analytics.
• Responsible for developing complex SQL queries and handling product support.
• Implemented Workflow solution for efficient delivery of business analytical data to customers.
• Enhanced Customer response time effectiveness by 40% through implementation of BAM (Business Activity Monitoring) Solutions through notifications and alerts.
• Increased Cost savings by 50% through development and implementation of Auto Insurance scoring Models using HPCC for Big Data processing.
• Designed a Prototype for Statistical Sampling for BI resulting in 50% increased efficiency by reducing QC testing on historical data.

Confidential, Alpharetta, GA

Software Engineer

Responsibilities:

• Key leader responsible for New and on-going projects ensuring McKesson product line was rated KLAS 1 in the healthcare industry, enabling online access to patient information to Hospitals, physicians, nurses and administrative staff.
• Implemented projects with varying levels of complexity and identified and mitigated potential risks; developed requirements, managed change control, and tracked schedules and cost performance while ensuring project activities aligned with business objectives.
• Responsible for Design, development, testing and implementation of Horizon Patient Folder, Imaging web station, Workflow.
• Led initiatives for gap analysis, requirements gathering, Business Analysis and new product prototypes used for customer webinars.