SUMMARY:

• Experienced professional with experience in reconciliation, analysis, system research, accounting and technical support with the ability to review and resolve issues on financial systems.
• Performance and quality driven Business Analyst with PMP/PMI Certification that has the ability to implement and monitor multiple projects of various sizes throughout the entire lifecycle of each task.
• Highly efficient at organizing and guiding effective communication between the IT professionals and the business units.
• Possesses thorough problem solving skills and strategies to develop action plans and ensure timely execution of projects.
• Highly skilled with Microsoft Office Word, PowerPoint, Outlook, Access and Excel to include V - Lookups, Pivot tables and Nested formulas.

TECHNICAL SKILLS:

Software: MS Word, Excel/V-Lookup/Pivot tables, Outlook, PowerPoint, Access, Project

Operating Systems: Windows 98 - 2007

PROFESSIONAL EXPERIENCE:

Confidential, Richmond, VA

Project Coordinator

Responsibilities:

• Maintains work plans, schedules, budget forecasts, resource plans, and status reports.
• Responsible for in depth project tracking and analysis.
• Ensures adherence to quality standards and reviews project deliverables.
• Oversees the integration of vendor tasks and tracks and reviews vendor deliverables.
• Recommends and takes action to direct the analysis and solutions of problems.

Confidential, Richmond, VA

Project Coordinator

Responsibilities:

• Used Clarity to submit, review and track project progression.
• Accessed KnowledgeLink to retrieve and store common documents to be shared within a group . Updated documents, created and retrieved to assist with business references.
• Create ad-hoc reports based upon information received and needed.
• Assisted with resource allocation to ensure internal departments were availability was ensured.
• Set-up review meetings for final documents for internal departments and ensure all relevant persons were in attendance.
• Tracked and followed up on all/any pertinent items and ensure closure or resolution.
• Ensure pertinent information was shared/communicated to all persons.

Confidential, Richmond VA

Tax Examiner

Responsibilities:

• Conducts in-depth audits of unemployment taxes batches and ensures all reports and monies are deposited to the Clearing Account.
• Use Excel to create a report with running balances for billing and payments.
• Determines and makes all necessary adjustments to reconcile batch with revenue and report count resulting in account receivables or payables.
• Research accuracy of tax accounts regarding the proper allocation of penalty and interest charges.
• Determines solutions and prepares appropriate adjustments to implement change.

Confidential, Richmond, VA

Junior Business Analyst

Responsibilities:

• Analyzed Strategic Processing Categories-Service Level Agreements (SLA’s), contractual terms and KPI’s to ensure compliance.
• Used Clarity to review contract submissions as needed.
• KnowledgeLink to retrieve and store common documents to be shared within a group . Updated documents, created and retrieved for my group, meetings and assist with business references
• Conducted Audit Sustainability Assurance by analyzing data to ensure acceptability.
• Created spreadsheet documenting phases and responses using Excel pivot tables and v-lookups.
• Pivot Tables were used to condense duplicated data for large amounts of data and allow easier comparatives.
• V-lookups were used to compare data in different spreadsheets-vertically and match data that is identical.
• Nested formulas were used to modify data to the specific characteristics needed.
• Initialized PowerPoint presentations to assist with procedural reviews.
• Documented work processes and created workflow diagrams documenting processes using Microsoft Visio via conversations/meetings to ensure correct flow: Based upon information, suggested step to assist in verifying received information.
• Spearheaded project capturing pertinent supplier/product information.
• Established written procedures and documentation to establish the process.

Confidential, Richmond VA

Claims Reviewer

Responsibilities:

• Entered data into claims information in order to generate correspondence and reports related to status of claims submissions.
• Reviewed claims submissions and apply completeness criteria to determine completeness of required documentation.
• Reviewed financial and/or medical records and applied complex methodology in order to value claims.
• Reviewed claims in order to provide information to the client and other counsel outside the firm.
• Performed regular quality control of client databases through secondary review of claims information.

Confidential, Richmond, VA

National Accounting Advisor

Responsibilities:

• Tested information and reviewed all reports to ensure correctness.
• Assisted in successfully integrating a $10 million acquired company into the LandAmerica financial systems.
• Reviewed and tested financial systems upgrades and created documentation to inform users.
• Spearheaded the review of a system upgrade and notated all differences.
• Managed review meeting and discussed the need for all changes.
• Created the document to be used by all to recognize the changes; users were aware and informed of changes.
• Transferred all balances into the revenue system
• Updated all users and added all mandatory access Sherika Saunders page 3
• Developed and documented job process for transferring Accounts Receivable date within the financial system and transferred over $3 million with the developed process successfully using Excel pivot tables and v-lookups
• Created test system data to mirror process prior to implementation.
• Collaborated several test runs to ensure process was correct.
• Eliminated the need to manually transfer large volumes of transactions.
• Managed the electronic revenue process by auditing the sites to insure the correct process was utilized.
• Spearheaded review of all sites to document current process.
• Communicated with all sites with incorrect interface and worked to correct. Technical problems were reduced significantly with implementation.
• Assisted the IT team with testing system enhancements prior to release.
• Accessed test system and created test data.
• Reviewed info and retested all information to ensure that release working correctly.

Confidential, Richmond, VA

Accountant

Responsibilities:

• Reconciled the General Ledger travel account and rectified differences for over $70K.
• Reviewed numerous receipts and files for differences
• Researched and documented all outstanding travel accounts for the last three fiscal years by working independently with little direction.
• Manually reviewed over thousands of records and files.
• Reconciled information to general ledger.
• Reconciled Travel accounts with correction journal entries.
• Initialized contact for approximately 50 employees with outstanding balances after reconciliation and worked to settle differences.
• Collected funds and completed journal entries to balance the accounts.
• General ledger reconciled after completion.

Confidential , Richmond, VA

Business Analyst

Responsibilities:

• Reviewed reports and chose the coinciding EDI codes for the report.
• Participated in testing of reports to ensure accuracy.
• Initialized analysis for monthly discrepancy report with $100,000 outage and reduced the report by $60,000 in two months.
• Reviewed and compared differences to the distributor’s submittals.
• Worked with the distributor on corrections and provided updated contracts to alleviate any future issues.
• Identified and assisted with any distributor issues that related to pricing, contracts, accounts payables/receivables and Electronic Data Interchange (EDI).
• Attended monthly meetings to discuss any current/future issues to be addressed.
• Co-conducted an affiliate in retrieving monies owed due to duplicated transactions in the amount of $350,000, by verifying information contained in distributor’s system.
• Reviewed contract report and consulted with distributor Sherika Saunders Page 4
• Distributor adjusted records and refunded money after verifying money was submitted twice.
• Money refunded to affiliate and distributor records corrected to alleviate any future issues.
• Spearheaded the process of converting magnetic tape to Electronic Data Interchange (EDI) and reduced the processing time by 80%.

Confidential, Washington, DC

Business Analyst

Responsibilities:

• Assisted with all issues after project completion by transferring from Washington, DC (implementation) to Norfolk, VA (maintenance).Only implementation business analyst to transfer based upon project documentation and delivery.
• Collected business requirements documentation for the purchase card for net sales in excess of $230 million and over 20,000 cards.
• Reviewed data for workflow
• Compiled data to project card volume and hierarchical data.
• Completed detail design showing workflow for 12 decentralized operating administrations and one sector divided into 12 regions, establishing system requirements.
• Ensured upper level management able to review data for each card.
• Co-spearheaded with data migration team in obtaining and preparing cardholder and organizational hierarchy data.
• Planned the distribution of cards to all valid users.
• Tested the newly established system after populated:
• Reviewed the system and reconciled against test data for accuracy.
• Tested system ensure that data was corrected reflected.
• Reconciled the System files to statement files and caught and corrected error of $500,000.
• Reviewed data thoroughly and located several “lost” transaction. Initiated transfers to correct departments.