Project Manager Resume
SUMMARY:
- Senior Level Manager with 32 years of management, supervisory and industry technical experience in deploying multiple global multi - million dollar technology projects. Successfully deployed major corporate and public sector (local | state| federal) initiatives in Data Centers, Cloud, Unified Communications, Telecommunications, Semiconductor, Energy and Construction projects.
- Expert knowledge in global infrastructure, operations, finance, network, production and scheduling. Highly skilled in relationship building with internal and external stakeholders.
- Intimate knowledge of how public sector agencies and global fortune 500 corporations manage operations, conduct regulatory functions, transact business and manage technology.
AREAS OF EXPERTISE:
- Global Program-Project Management
- Smart Grid
- Energy
- Cloud Computing
- Unified Communications
- Convergence
- Infrastructure
- Telecommunications
- Data Centers
- Managed Services
- SIP
- MPLS
- DSL
- POTS
- ATM
- ISDN
- T1
- T3 FIOS
- CPE
- Call Centers
- Change Management
- Global Real Estate
- Pre-Post Sales
- Marketing
- Environmental
- Network Planning
- Space Planning
- Staffing and Managing Offshore
- Onshore Teams
- Service Delivery
- Scheduling
- Disaster Recovery
- Semiconductor
- Process Re-engineering
- Succession Planning
- C-Level
- Fortune 500
- Public Sector
- HR
- SAP-MES
- COT
- ERP
- SDLC
- PMI
- PMBOK
- ITIL
- HIPAA
- SOX
- OSHA-30
- EHS.
TECHNICAL SKILLS:
Project Management Methodologies: Agile, Waterfall, Scrum, Lean, RAD
Computer Hardware, Server, Software,Storage, Platforms Deployed: IBM, Dell,EMC, HP, SUN, Unix, Linux, Sql, Windows,Wintel,San-Nas, NetApp,VMware, Java,.Net
Telecom Hardware Manufacturers Deployed: Cisco, Avaya, Octel, Nortel (DMS) At&t (5E) Lucent
Video Hardware Platforms Deployed: Cisco TelePresence, Polycom, Tandberg, Radvision
Computer Skills: MS Office 365, Word, Excel, SharePoint, PowerPoint,Visio, Smartsheets
Project Management: Ms Project 2010 -2013, Server, Peoplesoft HCM, Clarity PPM, Oracle Project, P6, Oracle time and labor, Innotas, HP Quality Center
Google Tools: Calendar, Docs, Drive, Maps
Email: Outlook, Gmail, Lotus Notes, Yahoo Mail
Engineering: Storms, Autodesk, GIS
Supplier Management: Ariba
CRM: SalesForce, Seibel
ITMS: Remedy, Service Now
PROFESSIONAL EXPERIENCE:
Project Manager
Confidential
Responsibilities:
- Project managed and supervised Confidential (FAB8) internal and external (Cognizant) project teams in deploying 14HP data as it relates to the 1.5 Billion acquisition of IBM’s microelectronics into Confidential manufacturing operations portfolio.
- Ensured all project dates, deliverables, commitments were on time or ahead of schedule using microsoft project 2013 and Clarity.
- Facilitated daily project meetings via video, audio (WebEx), conference calls, compiled metrics and project reports for Project Stakeholders, CRM’s and Sr. Management Teams. (US, Germany, and Singapore)
- Managed and supervised day to day operations, planning and prioritized daily workloads for overseas contractors, project managers, business analyst, vendors and administrators
- Performed all activities and responsibilities as required supporting all Environmental, Health, Safety and Security programs.
Project Manager
Confidential
Responsibilities:
- Data Center Services and Cloud Computing (Re - Host, Re-Platform, Re-Face)
- VoIP Deployments
- Data Center Commissioning, Decommissions, System Integration and Service Delivery
- Network Remediations
- Network Upgrades
- Managed a portfolio of projects sponsored by each of the major lines of businesses ( Corporate, Real Estate, Enterprise, Global Wealth and Retail) across multiple domestic locations and projects.
- Managed financial estimates, forecasting, performance, budgets, costs and scheduling. Monitored and reported KPI’s for global programs and projects for the PMO.
- Facilitated daily project meetings via video and audio conference calls, compiled reports and project metrics into the program management office. Exceeded customer and company SLA goals.
- Project managed and supervised resource teams (Voice, Data, Wireless, and Telepresence) from project inception to full deployment for operational transition to client.
Project Manager
Confidential
Responsibilities:
- Project managed and supervised unified communications solutions and services across multiple statewide agencies-clusters via NYeNet. Deployed Cisco VoIP, Avaya Call Center, WebEx, Jabber, IM, MeetMe.
- NYS Cluster Served: Administrative & General Services, Behavioral Health, Environmental & Energy(EEG) Finance, Regulation & Gaming (FRG) General Government (GGC) Health & Human Services, Public Safety, Transportation & Economic Development (TEDS)
- Provided daily/weekly/monthly scheduling metrics to agency-cluster CIO’s, Cluster POC’s, Location POC’s, CRM’s, Operations and Project Team Members.
- Facilitated daily project meetings compiled reports and project summaries for the cluster CIO’s, PMO and project stakeholders.
- Managed QSSC activity. (Quality, Scope, Schedule and Cost)
- Managed projects using microsoft project server in accordance with NYS Project Management Guidebook R2 guidelines.
Sr Project Manager|Analyst
Confidential
Responsibilities:
- Data Centers Tier I II III IV
- Critical Technical Facilities CO's (Central Offices)
- Corporate Office Space
- Administrative Offices
- Mega Call Centers and Garage Work Centers.
- Building, communications, infrastructure and energy cost savings initiatives.
- Energy Management (Reduction)
- Asset Redeployment - Inventory Control
- Facility Operations
- Budget and Capital funding
- Telecommunications Cost Containment
Management Consulting
Confidential
Responsibilities:
- Daily facilitation and preparation of all project activities for multiple assigned initiatives. Communicate project status to senior leadership. Ensure all project plans, issues and risks are managed daily. Manage and provide leadership to project team’s to ensure all projects are delivered to specifications, on time and within budget.
- Design, Plan, Build, Test, Evaluate, Run hardware and software deployments.
- Conduct and document Work Breakdown Structure (WBS) sessions to identify specific project deliverables.
- Ensure business requirements and tasks are identified to create a detailed MS Project schedule.
- Develop and monitor risk plans to ensure mitigation strategies are in place and being executed.
- Prepare and deliver project status reports to stakeholders.
- Implement solutions to improve or enhance processes and services provided to clients.
- Lead Continuous Improvement teams.
- Recommend changes to policies and establishes procedures.
Project Coordinator (Electric)
Confidential
Responsibilities:
- Supervised and managed daily work schedules for overhead electric performance supervisors and line crews. Assigned and directed work activities. Facilitated, tracked and reviewed daily work progress.
- Oversaw points of contact for internal customers and order fulfillment. Coordinated and scheduled work assignments among line crews, vendors, and contractor s using microsoft project 2010.
- Provided direction to performance supervisor’s regarding daily and weekly activities including the assignment of pre-job site inspections. Prepared and coordinated contractor/vendor requirements, switching requests, dig-safes flagging/police detail request’s
- Previewed and provided direction on overtime, job site reporting, and crew roving.
- Participated in emergency restoration activities as required.
Sr. Technical Analyst
Confidential
Responsibilities:
- Responsible for project management duties of integrating company acquisitions into PB’s IT infrastructure. Supervised project teams from all the various IT and telecommunications teams to provide technical expertise to accomplish project goals. Manag ed all aspects of project life cycle. Create and maintain project plans using microsoft project server.
- Complete responsibility for service delivery to senior executives (C Level-CEO|CFO|CIO|SVP) clients and executive staff. (Desktop, Network and Video)
- Update documentation packages and perform knowledge transfer to new offshore employees.Transition all active projects to new employees while continuing to meet project milestones.
- Ensured project activities, deliverables, milestones and scheduling commitments were met on time.
- Provide advanced technical leadership on key projects and initiatives.
- Responsible for taking business requirements and translating into technical specifications.
- Maintained or exceed corporate Service Level Agreement (SLA) for service delivery within MapInfo.
- Video conference deployment team lead and technical support.(Polycom)
Sr. Project Manager-Business Analyst
Confidential
Responsibilities:
- Responsible for project management duties of integrating company acquisitions into Verizons IT infrastructure. Project managed and supervised global infrastructure and telecommunications projects ranging from 500K to 25M in Corporate Headquarter Facilities, Data Centers, Central Offices, Call Centers and Administrative offices for Verizon Telecom, Business and Wireless divisions.
- Managed and supervised day to day operations of the corporate telecommunications infrastructure and network 7X24X365. Responsible for system integration and migration initiatives to deliver seamless system transformation support services.
- 24x7 escalation point for Change Controls, System Outages, Call Center, Risk Dispute and Network Operation Center. IT liaison between Verizon corporate real estate portfolio planners and third party vendors.
- Facilitated project prioritization and resource planning to ensure successful timely project completion.
- Tracked the financial budgets for all new and ongoing enterprise-wide IT projects. Performed business analysis for all major business units and internal portfolio groups. Audit and review telecommunications services for process improvement. Created project plans, service delivery and scheduling using microsoft project server, held weekly meetings with business partners for input, updates, risk assessment-Identification, change management and signoff
