It Program Coordinator Resume
Milwaukee, WI
SUMMARY:
- 10 + years’ experience as an IT Project Coordinator ensuring project plan milestones were defined and objectives delivered.
- Developed & maintained program/project schedules in MS Project to guarantee on - time deliverables, assigned resources tasks and resolved resource conflicts.
- Developed and reviewed weekly project status reports.
- Created & maintained the Portfolio (PMO) department’s fiscal-year budget workbook utilizing pivot tables & macros. Also responsible for creating & maintaining project RAID Logs, MS Sharepoint project sites/subsites including: surveys, lists, libraries & workflows.
- Customized Sharepoint project sites utilizing web parts & Sharepoint Designer with Infopath, Imported Excel workbooks & exported Sharepoint lists to Excel.
- Have a background in IT software/maintenance contract negotiation, including IT contractor contracts and budget management of such; and was the Department onboarding contact for all contractors.
- Over the years either coordinated or facilitated in the handling of Department / Corporate events including but not limited to: off/onsite conferences or leadership meetings, team building activates, offsite get-togethers and in-house instructional classes.
TECHNICAL SKILLS:
Software: Microsoft Office Suite 2013 & 365, MS Outlook 2013, MS Infopath 2013, MS Sharepoint 2013, MS Visio 2013, Adobe Contribute (Web publishing software), Lotus Notes 8.5, Deal Interactive 5.0
Project Management Tools: Clarity 14.0, MS Project Professional 2010
IT Project Methodologies: ITIL, Agile
Teleconferencing Software: WebEx, Lync/Skype, MS Live Meeting
Industries: Insurance, Manufacturing, Legal, Finance
Operating Systems: Windows 2010, 2007
PROFESSIONAL EXPERIENCE:
IT Program Coordinator
Confidential, Milwaukee, WI
Responsibilities:
- North American Program Projects - (15 release projects, 9 PM & 1 Program Mgr)
- Sharepoint site owner - handled all aspects of site including access permission, library & list creation/maintenance
- Created Infopath forms for site lists
- Exported lists into Excel & produced weekly metric reports using pivot tables
- Met weekly w/PMs to review current project status via the project plan in Clarity, i.e., milestones, issues, risks & CRs
- Projects consisted of: software updates/releases; system integration, website creation/update; report generation
- Reviewed budget status
- Created weekly Program status report via Powerpoint consisting of:
- Financials - pivot tables
- Charts/graphs - program/project statistics
- Captured & published weekly meeting minutes via OneNote
IT Project Coordinator
Confidential, Madison WI
Responsibilities:
- Guidewire Project (SAP)(replacing inhouse Claims application)
- Project utilized the ‘Agile’ & ‘Waterfall’ methodology
- Clarity: manage project Inception/Requirements tasks/resources; created weekly actuals reports using Excel pivot tables
- Outlook/Webex: create in-house Project Inception & Requirements Workshops(20-35 invitees)
- Maintain meeting schedules in Excel & Sharepoint
IT Senior Project Coordinator
Confidential, Milwaukee WI
Responsibilities:
- Managed project tasks/resources via Clarity for SAP - PTP Requirements phase
- 50+ resources
- 15+ milestones w/80+ tasks
- Created weekly variance reports using Excel pivot tables
- Outlook/Webex: arranged in-house Requirements workshops (40-60 invitees)
- Sharepoint: maintained Workshop schedules
Senior Project Coordinator
Confidential, Chicago IL
Responsibilities:
- Program/Project Maintenance
- Maintained program level project plans(resources, milestones/tasks) for the following types of projects:
- Business/IT: integrated newly purchased facility to corporate IT & Business standards
- IT Project: retired production servers - inventoried software & deleted or moved pertinent software to new servers
- Workstream Upgrades: maintained deployment schedules/milestones for 15+ workstreams at a Program level working w/various Corporate areas i.e, Business, Legal, Pharmacy, IT to upgrade customized applications & processes
- Program Budget: assisted Program Manager in creating /maintaining program budget
- Program Status Report: created weekly Program/Workstream status report in Powerpoint & Clarity
- Created/maintained weekly variance reports in Excel pivot tables using information generated from Clarity
- Assisted in creating Project Governance documentation
- Updated project collaboration sites in: Sharepoint, Deal Interactive & Quickr
- Maintained Program RAID Log in Clarity & Excel
- Facilitated & captured risks/issues at weekly Program Level Status meetings
IT Project Coordinator
Confidential, Bloomington IL
Responsibilities:
- Program Level: coordinated dependencies across all IT projects as it related to the Scope of the Program in MS Excel & Lotus Notes
- Met w/System & Business Architects to review current status of relevant Program dependencies
- Sharepoint 2010 - Maintained & created project sites, subsites/folders, surveys. lists, web parts
- Facilitated & took minutes at cross-project dependency meetings
IT Project Coordinator
Confidential, Milwaukee WI
Responsibilities:
- Created & maintained SAP project plans (4-5 plans) via MS Project
- Created Program metrics & weekly status reports in Sharepoint & Excel (pivot tables)
- Sharepoint 2007 - maintained & created sites, libraries & web parts
- Updated Project RAID Logs
IT Project Coordinator
Confidential, Milwaukee WI
Responsibilities:
- Infrastructure Project - SAP (nation-wide)
- MS Project - created/maintained Project plans - exported Plan to Excel to create weekly reports
- Metrics - created weekly metrics reports in Excel (pivot tables & macros)
- IT Purchasing: reconciled invoices against Company PO’s
- Sharepoint 2007 - maintained & created sites, libraries & web parts
- Coordinated onsite Company-wide software instructional classes
Project Coordinator
Confidential, Milwaukee WI
Responsibilities:
- Sharepoint 2007
- Created sites/subsites including document libraries for Dept-wide processes/functions
- 100-question survey; exported survey results into Excel as a pivot table/created subsequent quantitative pivot table reports workflow using a MS Word e-signature (10+ signatures) document
- Infopath web browser form templates with e-signatures
IT Project Coordinator
Confidential, Milwaukee WI
Responsibilities:
- Program/Project Experience
- Large infrastructure projects (5000+ users)-software implementations: Office 2007, Windows 2007, various software updates
- Change Management - project coordinator for the redesign of theIT enterprise-wide change mgmt process
- Project Maintenance
- MS Project: creating/maintained large & small project plans at Program level
- Program/Project Budgets: created & maintained budget workbooks for all large & small project within the Program i.e., weekly & month-end actual vs forecasted statistics using Excel pivot tables & macros
- Updated Program/Project’s Issues/Risks
- Sharepoint 2003 & 2007 - created small & large project sites, lists, surveys, alerts
- Adobe Contribute - creating/maintaining Intranet program web sites
- Point-of-Contact for all onsite contractors i.e., computer set-up; cubie location, etc
- Took/distributed project meeting minutes
- Program Responsibilities
- BCP & Disaster Recovery: created/maintained Program IT plans as Group Business Continuity Assistant in LDRPS
- Managed the update of instructional manuals & accompanying MS Powerpoint tutorials for Company-wide software
- Coordinated & facilitated team building activates & offsite functions
Contract Administrator
Confidential, New York, NY
Responsibilities:
- Created contract prototypes for (4) in-house senior corporate attorneys
- Proofread contracts prior to execution
- Maintained complex contract filing systems - electronic and hardcopy
- Project Manager for study/purchase of document management application hardware and software