Senior Project Manager Resume

PROFESSIONAL SUMMARY:

Respected and dedicated Information Technology professional with over 25 years of IT experience from programming and configuration to managing ERP and ECM solutions.
Strong understanding of ERP systems integration with 13 years focused on SAP and SAP Partner products. Performed and managed SAP configuration, development, upgrades, patches and support with concentration in the areas of SAP FICO and Enterprise Content Management (ECM). Served in a Management/Project Manager capacity for the past 8 years managing internal and third party resources.
Subject Matter Expertise with over 10 years of OpenText product knowledge and hands on experience with project implementations, upgrades, and support.
Excellent communication, leadership, presentation, analytical and problem solving skills and motivated to learn.

TECHNICAL SKILLS:

WORK HISTORY:

Confidential

Senior Project Manager

Responsibilities:

Responsible for managing project scope, resources, financials, and deliverables for OpenText ECM and SAP/ECM projects.
Ensure customer expectations and satisfaction are met.

Confidential

SAP Technology Manager

Responsibilities:

Maintain SAP Roadmap as a means to measure developmental progress of requests and projects under Agile and Lean methodology.
Lead bi-weekly meetings with stakeholders to review priorities and progress.
Responsible for ERP software contracts, licensing, and maintenance renewals.

Confidential, Birmingham, AL

SAP FICO and DMS Manager

Responsibilities:

Work with third party vendors for professional services assistance as needed for software upgrades and implementations. Review Statement of Works (SOW’s) and Change Requests (CR’s) as they are provided by the vendor(s). Responsible for software contracts, licenses, and maintenance renewals for OpenText, Vertex, Kofax, Accuity, and SAP.
Assign service desk and Mercury tickets to team members and monitor progression of resolution.
Provide budget service desk tickets to team members and monitor progression of resolution.
Provide budget information for Capital and O&M projects for regulated and non-regulated subsidiaries of Confidential .
Responsible for identifying critical issues for corporate and departmental strategic plan. Establish goals and objectives for team members to align with the strategic plan. Continually monitor team member’s progress to ensure goals and objectives are met. Complete performance reviews for each team member.
Oversee and support Internal and External Legal Counsel, Corporate Records, HR, and Risk Management with e-discovery email searches in OpenText Email Monitoring system.
Configure and apply Records Management (RM) to the Enterprise Content Management System.
Assist with SAP ECM and SAP FICO configuration as a team leader and contributor in supporting these applications. Assist the team in troubleshooting and testing.

Confidential, Birmingham, AL

Managing Team Lead DMS/SAP FICO

Responsibilities:

Work with third party vendors as professional services were required for implementations, upgrades, patches, problem resolution for OpenText, Vertex, Kofax, and SAP FICO.
Monitor problems and resolution of issues with collaboration between third party vendors, business owners, and internal resources.
System Administrator for OpenText Content Server, Archive Server, Email Archive and Monitoring systems.
Support Internal and External Legal Counsel, Corporate Records, HR, and Risk Management with e-discovery email searches in OpenText Email Monitoring and User Archive systems.

Confidential, Birmingham, AL

Programmer Analyst

Responsibilities:

System Administrator for Content Server, Archive Server, and Document Access for SAP.
Production Support resource for SAP FICO, all OpenText, Vertex, and Kofax products.

Confidential, Birmingham, AL

Programmer Analyst

Responsibilities:

Responsible for the ABAP development, configuration, and support of SAP FICO modules.
Production support for Vertex Q-series and Returns as well as SAP FICO.