PROFESSIONAL SUMMARY:

• Experienced Information Technology Manager/Specialist with more than 18 years in network and computer system administration, IT management, project management, strategic planning and system implementation.
• Superb diagnostics/troubleshooting skills with a wide range of hands - on experience.
• Expertise in heterogeneous networking environments, disaster recovery, network security, technology evaluation/recommendation, budgeting and asset management.
• Application experience in LAN/WAN, Office Automation, CAD/CAM, Help Desk and Database Development and Design.

TECHNICAL SKILLS:

• Windows NT/2003 Servers - Active Directory / Group Policy Objects / DFS Structure / DNS/DHCP/WINS subsystems / Remote Installation Services (RIS)
• Confidential 3.12, 4.11, 5.1, 6 & 6.5, Zenworks / Netware Connect/ NFS / NDS Administration/Virtual Office/iFolder/iChain/iManager/iPrint
• Windows Terminal Server
• Terminal Emulation
• Citrix Metaframe (1.8 and XP)
• MS Exchange / Lotus Notes / GroupWise
• Compaq Intel Servers
• Oracle DBA
• Cisco Router Configuration
• Synoptic & Cisco hubs/switches
• Windows 2000/XP/98/95 Desktops
• Ethernet 10/100/1000
• IBM Tivoli - Access Manager,TSM
• Fiber Optics / VPN / Wireless
• ArcServe/Backup Exec
• HP OpenView
• NT IIS Servers
• HP UX/Linux
• Frame / ISDN / T1
• Sun Solaris
• Cisco/NetScreen Firewall

PROFESSIONAL EXPERIENCE:

Confidential

IT Project Manager

Responsibilities:

• Responsible for 4 Confidential business units. Manage LAN/Desktop and WAN activities and responsible for day to day network operations.
• Responsible for daily operations and systematic upgrades and improvements in a LAN/WAN Microsoft/ Confidential operating environment encompassing over 400 PC’s and Servers.
• Managed and negotiated contracts for wide-area data and local-area networks covering entire enterprise.
• Responsible for budgeting, cost-benefit analysis and recommendations.
• DNS/DHCP, Remote installation services, automatic software installation.
• Manage NetScreen Firewall and all remote access.
• Converted from Microsoft to Confidential environment.
• Migrated all MS Exchange servers to GroupWise 6.5.
• Internal research and development engineer for IT technology and direction. Research, evaluate, perform needs analysis, pilot, recommend, initiate implementation, and conduct project management of new technologies and their associated procedures and policies.
• Upgraded infrastructure with all new Cisco equipment and CAT 5 cabling.
• Assisted in preparation and implementation of IT Disaster Recovery Plan for internal use and comprehensive customer review. Plan covered all aspects of network and telecommunications readiness and recovery.
• Excellent technical and communications skills.
• Provide training, guidance and support for the various applications used by business clients, both web based and legacy systems, across all business units.
• EDI and MRP technical support.

Confidential

Senior LAN Support/Local Project Manager

Responsibilities:

• Responsible for 3 Trinity IS Groups at Mercy Hospital in Port Huron. Managed LAN/Desktop and WAN groups and responsible for day to day network operations.
• Responsible for daily operations and systematic upgrades and improvements in a LAN/WAN Microsoft/ Confidential operating environment encompassing over 800 PC’s and Servers.
• Managed and negotiated contracts for wide-area data and local-area networks covering entire enterprise.
• Responsible for budgeting, cost-benefit analysis and recommendations for $2 million annual IT budget.
• Managed Active Directory design and status, data collection, Group Policy Objects, login/startup scripting, DFS structure, DNS/DHCP/WINS, Remote installation services, automatic software installation.
• Designed and implemented IBM Tivoli. Managed and supported Tivoli Access Manager and TSM for all Port Huron locations.
• Regularly met with company department heads via IT steering committee for strategic planning sessions.
• Local Project Manager for Mercy Hospital. Led and or coordinated all locally funded IT projects.
• Internal research and development engineer for IT technology and direction. Research, evaluate, perform needs analysis, pilot, recommend, initiate implementation, and conduct project management of new technologies and their associated procedures and policies. Used HP OpenView for support and diagnostic analysis of the network.
• Responsible for corporate network security (HIPAA Security Officer for Mercy Hospital); implemented and maintained comprehensive security policies, procedures and audits.
• Assisted in preparation and implementation of IT Disaster Recovery Plan for internal use and comprehensive customer review. Plan covered all aspects of network and telecommunications readiness and recovery.
• Excellent technical and communications skills.

Confidential

Project Manager

Responsibilities:

• Integrated diverse network clients.
• Design an inter-networking using TCP/IP protocol.
• Changed a LAN to an intranet.
• Centrally distributed software upgrades to servers and clients.
• Prepared for emerging technology capabilities.
• Configured and troubleshot printing in a complex multi-platform printing environment.
• Designed, analyzed and integrated a Confidential Directory Services (NDS) implementation.
• Used a protocol analyzer to troubleshoot network problems.
• Consolidated two NDS tree’s into one.
• Designed and implemented new backup solution.
• Installed and configured Checkpoint firewall.

Confidential

Project Manager

Responsibilities:

• Project Manager for Windows 2000 pilot phase.
• Revised/modified test plans and processes as needed.
• Planned, analyzed, tracked and reported work-in-progress and work to be done, also providing recommendations.
• Coordinated planning, scheduling and testing sessions with technical services.
• Reviewed and provided input/feedback on any processes, methods, forms, databases that the test team came up with and made sure work was being documented.
• Confidential /desktop technical coordinator for Y2K testing in the DaimlerChrysler ITM Test Lab. Part of a 5 member team that tested and evaluated over 300 client-server applications for Y2K readiness.

Confidential

Project Manager

Responsibilities:

• Supervised and managed all project management activity for Comerica executives.
• Upgraded the local area network and installed new network servers.
• Research, evaluate, perform needs analysis, pilot, recommend, initiate implementation, and conduct project management of new technologies and their associated procedures and policies.
• Developed backup and recovery procedures for Disaster Recovery.
• Responsible for network security and data integrity.

Confidential

Applications Engineer

Responsibilities:

• Network Specialist implementing iMan (Information Manager) for Delphi on HP-UX and NT 4.0 servers.
• Responsible for loading and configuring Oracle 7.3 for use with iMan.
• Maintained and administered a Model Office environment for user acceptance testing plus a separate environment for 20+ developers.
• Responsible for loading and configuring Unix and NT workstations for iMan development.
• Assisted the customer with any systems related issues including helping develop best practice procedures.
• Project Manager responsible for certifying iMan PC at General Motors and Delphi Automotive.

Confidential

Applications Engineer

Responsibilities:

• Responsible for the translation of data between CAD systems utilizing available translators.
• Translation enhancement through process development, software customization, and cleanup.
• Aided the customer in exchanging and sharing electronic information among their various engineering technical and business systems.
• Provided services to evaluate new systems, software and new business relationships.
• Benchmarked Unigraphics NT on Pentium Pro PC’s running Windows NT 4.0.
• Provided network support to the customer for Windows NT 4.0.
• Worked on various projects including Confidential (Early Supplier Involvement) to help reduce cycle time for the customer.

Confidential

Wide Area Network Administrator

Responsibilities:

• Supervised a staff of 4 that helped manage the day to day operations.
• Responsible for daily operations and systematic upgrades and improvements in a LAN/WAN Confidential operating environment encompassing over 500 PC’s and Servers.
• Research, evaluate, perform needs analysis, pilot, recommend, initiate implementation, and conduct project management of new technologies and their associated procedures and policies.
• Developed backup and recovery procedures for Disaster Recovery.
• Responsible for network security and data integrity.
• Responsible for IT Plant Operations for all Confidential plants.