SUMMARY:

• A PMP Certified Project Manager with over 15 years guiding multi - million dollar projects and sizable, cross-functional teams in the design, development, implementation, and integration of high-performance technology and business solutions to meet financial, customer, and organizational needs.
• As Program Manager, led award-winning programs recognized for their innovation.
• An organized, take-charge professional able to plan and oversee award-winning projects from conception to successful conclusions.
• Able to forge solid relationships with users, management, team members, and partners that build consensus and culture change across multiple organizational levels.
• Led the award winning program under former Confidential that placed Washington DC as the city to emulate in government transparency.

PROFESSIONAL EXPERIENCE:

Director/Program Manager

Confidential, Rockville, MD

Responsibilities:

• Manages the development lifecycle of Confidential, the largest federal employee data warehouse. Partners with the OPM Confidential to maintain and enhance this multi-function solution that holds all employee data, dating back to 1972, for approximately 2.1 million employees. Responsible for overall Confidential Program and Project management providing day-to-day management of the integration team and project tasks.
• The single point of contact for the COR for all matters on the program.
• Leads a distributed workforce and teams that are located in Rockville, Chantilly and another on the customer site in Washington DC.
• Responsible for tracking and improving the performance of the Integration team, adding and updating process, tracking and resolving issues, contract management, and strategic planning. Utilized Agile, JIRA and continuous process improvement to increase Velocity and User Story Completion percentage. Reached the goal of 100% User Story Completion percentage 9 out of 10 sprints. Additional responsibilities include: planning, budgeting, managing technology direction and strategy, team development and leadership, and customer/partner relationship management.
• Works with stakeholders at all levels of OPM including the CIO, the OPM Security team, teams located in the data centers in Denver and Ashburn, OPM Operations, the Confidential Project Management Office and Data Team.
• Plans, tracks, and monitors all aspects of the Confidential Data Warehouse project including designing and implementing new procedures, and standards to enhance overall efficiency and capability. Responsible for the management of the Facility that hosts the development team and associated infrastructure.

Confidential

Management Support

Responsibilities:

• Manager charged with providing consulting support for human capital solutions.
• Support general program management for the lifecycle of the MS­DAR contract and facilitate the orderly transition from program to program and facilitate timely, appropriate support and services to emerging projects.
• Additional responsibilities include: planning, budgeting, managing technology direction and strategy, team development and leadership, and customer/partner relationship management.

Chief Technology Officer

Confidential, Washington, DC

Responsibilities:

• Built an impressive record of achievements including recognition by the Washington Confidential, Confidential and the Confidential .
• Led programs and projects for this government agency charted with guiding technology policies in support of the District’s goals to stabilize and build operating infrastructure, implement city-wide web-enable applications, and effectively integrate all city-wide services and information.

Program Manager

Confidential

Responsibilities:

• Led the award winning program under Confidential Vivek Kundra (2007-2009) that placed Washington DC as the city to follow in government transparency. The program was duplicated at the federal level with data.gov, government dashboards and data sharing.
• Held functional areas of accountability for the Citywide Data Warehouse program that included over 70 active projects. Planning, budgeting, managing, technology direction and strategy, service development and rollout, procurement, purchasing and contract negotiations, training and deployment strategies, IT strategies and solutions, team development and leadership, and customer/partner relationship management. Directed initiatives of multiple, simultaneous projects. Presented status reports and solutions to City Chief Technology Officer, management, employees, end-users, and agencies. Collaborated with vendors and partners to ensure appropriate implementation of solution and resolution of issues. The Citywide Data Warehouse included auto updating data feeds from 30 separate sources. Primary tools in use: Oracle, Business Objects, Informatica.
• Led the team of project managers, business analysts, data analysis, ETL developers, DBAs and DBA architects, developers team and interacted with customers in over 50 agencies, the Confidential ’s office and the public.
• Presented the program’s flagship project at the Harvard Kennedy School's Ash Institute for Democratic Governance and Innovation. The District of Columbia’s Data Feeds: Democratization of Government Data was the winner of the 2009 Innovations in American Government Award in Urban Policy.
• Led the effort to negotiate the publication of previously closely guarded data (contract, procurements, staff augmentation, government employee credit card purchases, crime data and other operational datasets). The program was recognized for its achievements by the 2008 National Association of Chief Information Officers ( Confidential ).
• As Program Manager for the Citywide Data Warehouse (CityDW) group, I was tasked to support Washington Confidential Adrian Fenty’s CapStat sessions. CapStat is a performance-based accountability program that uniquely identifies opportunities to make District government run more efficiently. The program provides real-time connections to agency-owned data stores, business intelligence services and tools, data mining tools, and helps deliver District leaders more accurate and timely information to support decision-making. It also builds reporting environments, provides formats compatible with GIS based tools, custom web business intelligence applications that enable drilling down into the data and mapping, live data feeds in RSS, XML and ATOM, an application built for the DC mobile workforce (designed for Windows Mobile 5), and a website designed for the residents of the District which allows them to view government data.
• Provided the leadership and framework to actively identify needs and respond to critical issues. Directed team of internal employees and subcontractors in researching, recommending, designing, implementing, deploying and supporting complex systems for Executive Office of the Confidential, the City Administrator, and over 60 District agencies.
• Credited with overseeing teams in analyzing, designing, and deploying reusable technologies, tools, and systems, reducing software licensing, hardware, and support costs.
• Recognized for consistently delivering projects on-time, within budget, and with high customer satisfaction.

Project Manager

Confidential

Responsibilities:

• Re-established and enhanced relationships with stakeholder, Confidential ’s Office, Confidential and Department of Public Works to define overall project scope, functionality and deliverables for on-line Service Request Center. Supervised cross-functional team through the full project life cycle design, development, testing, and implementation of the wireless browser-based Service Request Center and Web services interfaces to allow citizens and users to access data in real-time.
• Planned, tracked, and monitored all aspects of project. Designed and implemented new processes, procedures, and standards to enhance overall efficiency and capability. Defined, monitored, and reviewed costs, operating budgets and resource requirements. Delivered status reports and presentations to Confidential ’s office, city administrator, city’s CTO, and stakeholders. Negotiated Operating level Agreement (OLA) with Executive Officer of the Mayer. Trained users on systems usage. Directed team of 6, consisting of internal employees and subcontractors.

Confidential, Herndon, VA

Product Manager

Responsibilities:

• Full P&L accountability for directing the design, development, launch, and management of new components and adaptors for the Agenda product.
• Collaborated extensively with sales teams to introduce company’s product to new and existing clients. Interfaced with internal and external teams to capture specifications, product case studies demonstrating ROI, and improve Service Level Agreements (SLA) compliance.
• Defined product goals, objectives, schedules, resources, and architectures.
• Led testing and release efforts for all Confidential products.
• Established and enhanced relationships with partners to enhance product offering and resolve issues. Directed cross-functional teams of up to 40.
• Leader of a distributed workforce and teams that were located in Herndon VA (project managers and architects), Kiev (testing team) and India (development team).

Confidential, Fairfax, VA

Project Manager, Marketing & Sales Director

Responsibilities:

• Led teams in web design and development efforts on both government and commercial projects.
• Organized and implemented national and local marketing policy and strategy.
• Researched, analyzed and monitored market trends and competitive environment.
• Was responsible for all areas of product, product development, marketing, business development, advertising and promotions involving negotiating and managing advertising and promotional contracts with outside advertising agencies.
• Also developed strategic partnerships (with Yahoo, Real.com…), managed advertising sales efforts, initiated and maintained direct email campaigns, analyzed effectiveness of marketing efforts.

Confidential, Alexandria, VA

Marketing & Sales Manager

Responsibilities:

• Coordinated marketing efforts for the association as a whole (attendance at the annual conference & exhibition, membership, training/seminars, association publication advertising) through telemarketing, direct mail, the association website, mass fax.
• Purchased and supervised the deployment of the associations first Windows based PC network.
• Launched the supervised the project to design and launch the associations first website.
• Monitored and maintained the Windows 3.1 network and associations PCs.
• Introduced new programs such as Corporate Membership, the Confidential presence on the Internet, doubled advertising revenues and increased exhibition sales annually.
• Responsible for selling exhibition space for the annual conference & exhibition, as well as advertising space in the association’s bi-monthly magazine.
• Increased advertising revenues by 73 % in three years and exhibition booth sales increased 473 % over the same time period.