SUMMARY:

• Saved a $5.5Million project by successfully restoring client confidence for a five - year at-risk project by cultivating customer relationships and advancing project status.
• Pioneered innovative team building and cross functional enterprise project management techniques to expedite workflow, simplify processes and reduce operating costs.
• Performed extensive technical reviews for prospective projects, gathering details utilized for pricing project services and providing supportive documentation for RFP replies to sponsors.
• Cultivated and nurtured effective working relationships with executives and upper management which resulted in the adoption of improved health and safety measures.
• Facilitated conferences with employers to discuss purpose, scope and results of audit findings and activities.
• Supervised a team of up to 8 people in multiple locations to successfully deploy releases into Production across all business areas. Owned release process throughout Life Cycle.
• Demonstrated high level of integrity while evaluating employer records for regulatory compliance.
• Performed Financial Workbook Presentation to Initiate Projects which included SOW, Business Case Analysis which included Cost Benefit Analysis, IRR, Present Value, Future Value, Pay Back Period and all other related Metrics.
• Created high impact presentations for diverse audiences, including managers, employees, and trade and union groups.

CORE COMPETENCIES:

• Ecommerce
• Resource Management
• Staff Management
• Budget Management
• Budgeting
• Internal Audit
• SOX Compliance
• Vendor Management
• Communication Skills
• Project Planning
• Budget Management
• Process Improvements
• Release Management
• GTM Global Trade Management
• Lean Six Sigma Green Belt

TECHNICAL SKILLS:

Microsoft Software: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Microsoft Visio, Microsoft Live Meeting, Windows NetMeeting, Microsoft Project, Microsoft Project Server

Other Relevant Software: CISCO WebEx, GoToMeeting, SharePoint; Blackboard, Adobe Professional, Acute PDF, Collaboration, Salesforce, Actimize, VM Ware, Citrix, Office 365, Clarity Confidential, Kronos

Application Development: Marketing, Pricing, Retail, Merchandising, Technical beta testing, Relevant Software upgrades, Customer Analytics, B2B and End User ecommerce operations, JIRA

WORK EXPERIENCE:

Sr. Project Leader

Confidential, Alabama

Responsibilities:

• Worked with clients to determine project scope and requirements in the form of a project charter.
• Served as liaison between Cerner and the client to ensure all targets and requirements were met.
• Monitored and reported project and/or team performance against specified goals and objectives, ensuring that the projects were delivered on time and within project budget.
• Understood project impact to the existing and required workflow.
• Assigned and tracked appropriate training plans for end users.
• Identified risks and created risk mitigation plans when necessary.
• Articulated how the project related to the client’s organizational strategy and initiatives.
• Managed projects to ensure on time delivery without sacrificing high quality standards.
• Utilized and promoted the use of PMO standard documents and SOPs.
• Promoted, utilized, and contributed to knowledge transfer forums.
• Built and maintained client relationships both internally and externally.
• Sought continuous improvement in processes, procedures, and outcomes.
• Took an active role in driving the Professional Development Plan (PDP) and career development.
• Worked in accordance with corporate and organizational security policies and procedures.
• Understood personal role in safeguarding corporate and client assets.
• Took appropriate action to prevent and report any compromises of security within scope of role.
• Followed Cerner policies and upheld professional standards.

Digital Project Manager

Confidential

Responsibilities:

• Facilitated scope definition, cross-functional estimates and high-level planning workshops
• Quantified cost factors to deliver project deliverables including resources, project oversight, objective risk and related contingency
• Documented key assumptions and dependencies established through estimation activities
• Prepared and presented high-level plan with estimates for executives and cross-functional leaders based on estimate outcomes Program and Project Planning
• Created full-scale master project schedule and communication plans consisting of multiple projects or components
• Managed resource activity data and task scheduling using Clarity Confidential
• Ensured proactive scheduling of key deliverables, milestones and deliverable tasks
• Established project financial forecasts including resource plans and other expense plans
• Developed the project plan and schedule with cross discipline functional leads
• Ensured necessary steps and dependencies to deliver projects and components are established
• Validated that scope can be completed within timeline and budget
• Estimated resource needs with help from functional leads
• Confidently led and drove cross-functional projects, components of large programs, or full programs through full delivery life-cycle ensuring project is delivered on-time and on-budget
• Managed resource assignment, budget, scheduling, and scope prioritization, and change control
• Worked with cross discipline team members to validate project assumptions and review individual project plans with senior leadership
• Ensured proper documentation of scope of work with help from cross discipline functional leads
• Served as primary liaison among multiple teams, including Product Management, Design, Technology, vendors and other key functional delivery teams (when appropriate)
• Communicated regular status updates to program and executive leadership team on delivery progress, plan updates and budget spend and forecast
• Monitored adherence to master schedule and milestone commitments
• Analyzed labor demand vs. capacity labor to ensure efficient resource assignments
• Escalate key issues and risks to ensure timely resolution and mitigation
• Prevented scope creep and facilitate change requests to ensure impacts to schedule or budget are approved and communicated
• Designed and implement metrics to drive performance, efficiency and forecast improvements
• Ensured proper project closure including retro actives/lessons learned, transition and hand-off to production operations support, and final financial reporting
• Provided leadership and coaching for a small team of project managers (5 to 10 team members)
• Assisted in identifying and analyzing project management staffing needs and team assignments
• Assisted in selection, on-boarding and on-going training for project management staff

Disaster Recovery PM

Confidential, Miami, FL

Responsibilities:

• Completed buildout of the entire network infrastructure and connectivity between the Miami Data Center and the Super NAP in Las Vegas to create an infrastructure disaster recovery site.
• Performed Asset Management duties including managing the assignment, rollout, and authorization levels of Confidential custom-made computer equipment;
• Relocated the Power System which runs JDE and other business applications including Essbase and Hyperion to the Super NAP located in Las Vegas.
• Installed Firewalls in both the Miami Data Center and the Super NAP Facility in Las Vegas.
• Moved the Corporate Mission-Critical Applications that live on the computer and storage infrastructure from the Miami Center to the Super NAP.
• Created a fully Executed Business Continuity Management Plan for any disaster that took place at Confidential Miami Campus and the Miami Data Center.
• Created a Scalable and highly available collaboration end state design build upon a Cisco Unified Communications Platform.
• Upgraded from the current Cisco 4.2 call manager to the latest 10.5 version and provided a Disaster Recovery Site for the Confidential Phone System.
• Managed up to 20 Enhancements and Projects at 1 time using Clarity Confidential

National Program Manager

Confidential, Miami, FL

Responsibilities:

• Managed the software upgrade of various Confidential Title and third party vendor software installed on company equipment.
• Managed the deployment of company equipment, including laptops, computer desktops, cell phones, tablets, key fobs, access cards, and other specialized company equipment to employees, contractors, and other personnel as required and dictated by company executives.
• Guided several departments in designing and developing projects through production stage.
• Employed in-depth knowledge of Microsoft Project and other technical skills to ensure smooth operations and efficiency as teams transitioned from project to project.
• Collaborated with management teams (5 to 10 resources) to deliver assigned programs - Developed group and individual timelines, assessed/identified potential bottlenecks in each project/program process.
• Directed the recruitment process of key employees and the selection of consultants and outsource-vendors.
• Developed and initiated internal processes to improve program delivery within specific timeframes.
• Established goals and milestones as per the desired results to be generated by the project.
• Defined the resources and equipment tools required for completion of a project and allocated resources accordingly.
• Managed teams working on different programs and smoothed out any areas of possible conflict.
• Evaluated the timely performance of different teams working on a project and documented the progress accordingly.
• Assisted the engineers in documenting the project designs and making changes as per needs.
• Ensured that all projects were executed within established time period and complied with the defined standards using Clarity Confidential

Project Manager

Confidential, Coral Springs, FL

Responsibilities:

• Performed an audit to determine that Confidential needed to have a globally consistent, robust OFAC sanctions screening platform and process in order to comply with OFAC regulations. As part of this solution merchant/business and principal files would be scanned against the SDN (Specifically Designated Nationals) list provided by Accuity and alert the Compliance Analysts in case of a hit through a User Interface.
• Performed current state analysis, designed the future state platform architecture.
• Managed and Implemented Hardware and Software Infrastructure requirements, Including (network, server and storage) using Clarity Confidential .
• Interviewed business, product and compliance teams globally, and documented the project business requirements.
• Conducted Build vs. Buy analysis and selected Actimize Watch List Filtering platform (WLF) as the global solution.
• Performed work on Phase 1 and 2 of the OFAC / Sanctions tool project, building new hardware in Confidential datacenters and configuring the Actimize solution of OFAC sanctions screening.
• Managed the $2 Million project budget. This includes understanding and validating estimates, cost variance tracking, and managing project resources effectively.

Project Manager

Confidential

Responsibilities:

• Developed a culture that promotes compliance with top management’s risk appetite, allowing managers to manage risk within their spheres of responsibility consistent with established risk tolerances.
• Developed risk assessment and risk management (mitigation) integrated into all business practices and decision-making activities.
• Provided a portfolio view of risks (financial, environmental, research non-compliance, workplace disagreements and injuries, claims and lawsuits, and new emerging risks).
• Implemented a user friendly tool to assist the meeting initiator and attendees, participants in work/office environments to schedule meetings efficiently.
• Automated the meeting schedule process to enable efficient use of the time and efforts of the meeting organizer.
• Assisted implementation staff with project planning tools.
• Balanced Competing Constraints by using various Earned Value Metrics.
• Coordinated project site set up.
• Acted as a liaison between the project team and the client.