Program Manager Resume

CAREER SUMMARY

PMP certified Program and Account Manager with a record of successful leadership and project deployment in multiple industries including, automotive, aerospace, software IT, and B2B internet portals. Possess accomplished experience facilitating diverse teams and global projects. Gained reputation for strong team building and motivation through mentoring, clear communication, and ability to establish relationships with customers and communicate at all levels.

Areas of Expertise

Team Development
Strategic Planning
Cultural Diversity
Mentoring / Coaching
Process Improvement
IT Deployment
Project Management
CATIA / NX
PLM / PDM
Relationship Management
Business Case Development
Budget and Cost
Requirements Management
Quality Process
Supplier Development
Business Analysis
Vendor Management
Risk Analysis
Communication Skills
MS office applications
Presentation Skills

PROFESSIONAL EXPERIENCE

Confidential, Auburn Hills, MI

Software Sales and Engineering.

Program Manager, Chrysler Account

Managed 15M account including sales and service activities along with operational and IT deployments.
Successfully deployed design software to 1,500 users with zero defects while managing multiple resource changes, globally diverse teams, and limited funding for the project.
Fast tracked two Delmia manufacturing projects that were late to due dates. Achieved 1st time customer signoff upon successful project completion to deliverables.
Improved customer relationship by active listening, delivering to commitments and provided daily support for operation projects.

Confidential, Fraser, MI

Design, Engineering & Manufacture, Aerospace Tooling.

Engineering Operations Manager

Design operations and project manager responsible for 20 designers
Successfully attained $20 million in new aerospace business to JF Hubert Enterprise by implementing design and engineering group to augment west coast design operations.
Program managed and successfully executed $14M wing spar automated machine project for Boeing’s 747 - 8. Maintained MS Project timeline, issue tracking, resource allocation and leveling, and project quality to metrics.
Completed design/build project as lead program integrator with two other suppliers to support Boeing/Israel airlines. Project delivered successfully within required tight 12 week timeline to meet customer’s needs.

Confidential, Warren, MI

Global Automotive Manufacturer.

Manager, Advanced Supplier Quality

Managed team of 12 engineers responsible for interior component suppliers.
Increased JD Power scores and contributed to Oshawa assembly plant receiving the Gold Award for the Best Quality Assembly Plant in North and South America by diligent advanced supplier quality management.

Manager, Confidential

Managed General Motors Supply Power Portal
Administered and managed General Motor’s single global B2B communication portal. Total registered users 61,900 as of YE2004. Managed off shore program team, internal GM business team, help desk operations and all system related issues.
Negotiated $4M budget for application technical upgrades to communication portal as part of the $27.5M overall purchasing budget.
Collaborated with functional business customers to develop system requirements and define scope, risks, overall project management plan, and timing for technical upgrades.

Manager, Confidential

Managed team of three to support enterprise collaboration.
Initiated IT application and business process which streamlined the identification of low cost suppliers and supported 20% cost reduction targets.
Received CIO Award for successful implementation of the Supplier Math Collaboration process that reduced engineering and design costs by 15%.

Confidential, Madison Heights, MI

Subsidiary of General Motors Corporation.

Administrator, Confidential

Responsible for design data integrity and control at Saturn Division.
Recipient of GMTC Award of Excellence for successful CGS to UG Migration project by facilitating the deployment of the corporate PLM solution and Unigraphics software to 75 designers.
Managed all data management activities including, sharing files, export, import, user ID management, and software training.

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