SUMMARY:

• Confidential Sr. Non - Commissioned Officer with 20 years of military service and 26 years of Project Management experience utilizing PMI PMBOK methodology.
• Successfully demonstrated experience managing large, complex Tier I-III systems and desktop support projects, supporting 25 k users in over 240 global locations.
• During September 11, 2001, I maintained secure mobile communications for the President, cellular telephone and video teleconference ( Confidential ), while the country was under terrorist attack.
• Proven track record of managing the full SDLC including system planning, design, development, testing and implementation. Possess strong leadership and mentoring skills, coupled with strong written, oral and interpersonal skills.
• Demonstrated ability to streamline operational processes using ITIL methodology.

TECHNICAL SKILLS:

Software: Microsoft Office 2013, Microsoft Project 2013, Visio, Active Directory, SMS, Proxy and Exchange Servers; Adobe Products; Remedy; Siebel; WhatsUp Gold; NetCool; Microsoft SharePoint/2010; Microsoft Operations Manager (MOM); Systems Center Operations Manager (SCOM); MS Windows (server 2010), Tripwire Analytic Capability (TAC), Windows 10, Red Hat Linux.

Hardware:

Cryptographic: General Dynamics FASTLANE (KG-75) TACLANE (KG-175), KIV-7 (KG-84); Motorola Network Encryption Systems

Protocols: ARP, BGP, DHCP, DNS, FTP, IPSec, IPv6, OSPF, SMTP, STP, TCP/IP, HTTP, DNS, SNMP

Network: LANs, WANs, SANs

Infrastructure: Enterprise Network Infrastructure (Microsoft and Cisco)

PROJECT MANAGEMENT CORE CAPABILITIES:

• Knowledge of PMBOK Methodology; Earned Value Management (EVM), Project Timeline, Resource Allocation, Risk Mitigation, Schedule, Program Budget, Project Management Office (PMO), Portfolio Management, Scope Management, Time Management, Cost Management and Quality Management.

DOMAIN / SUBJECT MATTER EXPERT (SME):

• IT Network Infrastructure; C4ISR, IT Service Management (ITSM), Systems Development Life Cycle (SDLC) Agile/SCRUM), Systems Engineering Lifecycle (SELC), Big Data Analytics/Cloud, Cyber / Intrusion Detection, Information Assurance (IA), Total Quality Management, (TQM), Infrastructure Design, Business Analysis, Change Management, Operational Streamlining and Multi-Site Operations.

RELEVANT PROJECT EXPERIENCE:

IT Project Manager

Confidential, Fort Belvoir, VA

Responsibilities:

• Coordinate the cross-functional integration with Business Management and Integration, Strategy and Logistics and with Product Manager Office, manage inter-dependencies in project plan reflect the nature and sequence of tasks on project.
• Provided monitoring and oversight to master project plan to include completion of tasks against master project plan. Ensured inter-dependencies in project plan reflect the nature and sequence of tasks on the project which coordinated efforts of internal consulting resources assigned to the teams. Managed projects utilizing Microsoft Project 2010 to a successful state.
• Directed and developed administrative policies, procedures and standards which include the concepts of operations planning to achieve the desired functionalities.
• Responsible for the Product Manager Office Acquisition Directorate programs and projects with financial management, including program/project budgets, Estimates-To-Complete (ETC), Estimates-At-Completion (EAC), and Cost Variances.
• Guided the Product Manager/Deputy Product Manager on project risks resulting from resource shortages, inappropriate skill sets (internal and consulting) that may impair system quality or project schedule.

Program Manager

Confidential, Bethesda, MD

Responsibilities:

• Manage a staff of 23-30 employees to provide Audio Visual (AV) / Video Teleconferencing ( Confidential ) support services for the Enterprise Information Technology Services Directorates ( Confidential ), Washington Headquarters Services ( Confidential ).
• Process AV/ Confidential support requests and ensure performance is measured, tracked and reported to verify AV/ Confidential content delivery methods and channels are maintained in reliable and functional condition, and provide alternative avenues of content delivery in the face of unforeseen events (i.e. equipment failure).
• Report status of AV/ Confidential projects in daily Operations stand-up meetings and bi-weekly Operations projects meetings.
• Effectively collaborate and work as an integrated teams (Front Office, Back Office, Solutions Engineering, Telecommunications, etc.).
• This includes ensuring that processes are effectively aligned for effective operations, communications channels established and open, and full participation in joint projects and activities. Manage, perform, and complete Government approved AV/ Confidential projects throughout the full life-cycle.

Program Operations Analyst

Confidential, Springfield, VA

Responsibilities:

• Created the Project Office Enterprise Email (PO, EE) Customer Outreach Program to provide Confidential Managers, Stakeholders and End Users a consolidated forum to exchange information.
• Lead for the weekly teleconferences for migration of Soto Cano/Army South to the Department of Defense Enterprise Email.
• Lead for the Bi-weekly Internal Project Review (IPRs) with Army Stakeholders for the Raven Rock Mountain Complex (RRMC) Autonomous Operations Requirements.

IT Project Manager

Confidential, Reston, VA

Responsibilities:

• Provided project management support for The Defense Intelligence Agency (DIA), Directorate for Information Management (DS).
• Supported the Tripwire Analytic Capability (TAC) and the Multimedia Message Manager Program fully funded at $20 million dollars providing Project Manager (PM) support for the project planning, scheduling, reporting and task oversight. Oversaw the solution design, resource provisioning, system verification and delivery.
• Responsible for every aspect of project operations to including cost control, personnel management, subcontract management, customer satisfaction assessment, contract understanding, execution and compliance, scope management, reporting, performance management, management/customer briefings, staffing, candidate selection and on boarding, security processing, quality control, invoice management, business intelligence and correspondence.
• Set up baseline Work Break Structure ( Confidential ) schedule, project hours and expenses for authorized tasks, capturing labor hours and expenses expended, and generate resource reports.
• Maintained all direct and indirect costs, invoice status, receivables, payables, pool allocations Task Order actuals including time and expenses for a 16 personnel team.

Technical Project Manager

Confidential , Arlington, VA

Responsibilities:

• Managed $20 million mitigations to Windows 7 64-bit Operating System (OS) deployment to end users.
• Enabling over 1000 end users to receive VMware virtualized desktops and laptops throughout (OSD).
• Developed viable an approved Virtual networks employing VLAN’s for IT infrastructure solutions which met customer requirements and Confidential objectives and assisting the Project Manager with schedule development.

Technical Project Manager

Confidential, Washington, DC

Responsibilities:

• Technical leader and manager for an Agile development by implementing the Capability Maturity Model Integration (CMMI) Version 1.3 as the approved process.
• Summarized Reports with industry best practices and improvement techniques and initiatives that serve to maximize business value in ITIL, System Development Life Cycle (SDLC).