Program Manager Resume
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SUMMARY:
- Performance, goal oriented and highly dedicated, motivated Program Management professional with over 10 years of strategic I.T. experience Experienced and Well - Rounded in Federal Customer Relationship Management
- Program Management and Financials with Strong Technical Background Proven multi-tasking capabilities with a strong ability to plan, prioritize and manage complex projects under aggressive timelines Diverse career in cleared spaces such as Homeland Security ( Confidential ), the IC, Confidential, Federal Civilian and commercial sectors facilitating the ability to bring to bear a broad range of Best Practices.
- Keen instincts to quickly effect change and improvement.
- Strong leadership, Team Building and Interpersonal Skills.
- Ability to adapt in fast-paced environments.
- Creative out-of-the-box thinking.
- Excellent verbal and written communication skills.
- Excel at embedding with customer through demonstration of personal mission interest, anticipating their needs proactively foreseeing problems far in advance, providing creative out-of-the-box thinking to advance visions.
- Executive Customer Relationship Management
- Multiple Cross-disciplinary Vendor Management
- Customer Communication and Relationship Improvement
- IDIQs, BPAs, Cost-Plus (CPIF, CPAF), T&M, FFP
- Teaming: Identifying, Negotiating, Executing Agreements
- Strategic and Operational Planning
- Total Contract & Program Ramp-up from Inception
- PMO - Leadership, Policies, Procedures, etc.
- Proven Account Growth
- Infrastructure Management
- Solid History of On-Time, On-Budget Quality Delivery
- Risk Management
- Cloud-based Application & Systems Development
- Proposal Management & Pricing
- Big Data Analytics Business Intelligence (BI)
- Profit & Loss (P&L) Responsibility
- Enterprise Architecture (EA)
- Financial Reporting & Reconciliation
- Information Assurance (IA), IV&V, POA&M
- Earned-Value Management (EVMS)
- Systems Engineering
- Contract Adherence FAR Adherence
- SharePoint
- Level of Effort (LOE) Forecasting
- Data Transformation
- Workforce / Software / Hardware Acquisition and Planning
- Strategic Project Planning
- Staffing / Training / Mentoring
- Helpdesk Management
TECHNICAL SKILLS:
Proficient In: Earned Value Management (EVMS), MS Office Project, PowerPoint, Visio, Excel, Word & Outlook MS SharePoint MS Windows Deltek Oracle Database with Real Application Clusters (RAC), Advanced Replication, Veritas VCS Clustering, Sun Servers, EMC Storage Business Intelligence technology, SAP Business Objects, Crystal Reports Quest SharePlex VMWare Juniper, Gigamon, Bivio, Network Critical equipment.
PROFESSIONAL EXPERIENCE:
Program Manager
Confidential
Responsibilities:
- Leading total ground-up (re)build of the Federal practice.
- Initiated establishment of the company’s first Program Management Office (PMO) .
- Total program responsibility for the D ept. of H omeland S ecurity ( Confidential ), EAGLE-II (FC1) I.T. IDIQ contract.
- Leading all multi-component agency competitive TO responses.
- Established new Confidential executive management relationships.
- Solutions include but not limited to: Information Assurance (IA), Agile/Scrum, DevOps based CLOUD solutions, Big Data, Analytics, Business Intelligence.
Director of Program Management
Confidential
Responsibilities:
- Redefined all IC PMO procedures to align with customer’s industry culture and practices.
- Defined Level 3’s Productization and Cash-to-Quote of Federal VoIP solutions.
Program Manager
Confidential
Responsibilities:
- Total program responsibility, not limited to: Account Growth, P&L, Staffing, Forecasting, Cloud Delivery.
- At the customer’s specific request - Instrumental in establishing Operational Best Practices for this new Business Intelligence (BI), Business Objects (BO), Analytics and Oracle shop • Continuity of Operations Planning (COOP)
- BI/BO organizational guidelines
- BI/BO resource management
- Operational procedures.
- At the customer’s specific request - Led an extremely complex data conversion and clean-up, data management effort
- Customer had unsuccessfully attempted to complete this intricate task, both internally and externally, on three separate contracts • Successfully delivered final product early and below cost.
Program Manager
Confidential
Responsibilities:
- Directly responsible for customers realizing the full potential and value of BI/BO within their enterprise, resulting in funding for advanced prototypes as well as new and continuing task orders.
- Established improved relationship with the Office of the CIO directed all concept demonstrations for an enterprise data architecture effort to design a common data model, combining over 20+ systems from Confidential largest centers.
- For the Center for Food Safety and Applied Nutrition ( Confidential ), Directed all Oracle Portal development and database support efforts • Initiated a CIO mandated Business Intelligence (BI), Business Objects (BO) Pilot.
- For the Office of Regulatory Affairs (ORA), directed management of a Business Objects 6.5 to XI migration planning effort and definition of SOW for implementation next FY.
- For CDER and CBER, managed multiple software development and Confidential & Confidential ’s.
- Directly influenced tasks for upcoming SOW’s.
- Led winning proposal effort which was based on an out-of-the-box technical response.
