SUMMARY:

• CSM, ACP, PMP, ITIL Service Manager certified professional with over 30 years of extensive experience in managing software and IT projects, including Agile software development.
• Led distributed Scrum team along path from Waterfall methods towards Agile - instituting Retrospectives, Issue Tracking, Scrum of Scrums, Risk Management and strengthening other Agile practices.
• Implemented Confidential Agile project management system; trained Scrum Team and Product Owners. Also coached other Scrum Masters in their implementations of Confidential .
• CMU assessment of large software project, managed by Ken, key to Confidential LLC being awarded CMMI Level 3.
• Deep experience (architecting and implementing the enterprise solution, plus interfacing legacy apps) with MS Project Server 2003, 2007 and 2010.
• Managed over 30 professionals including Business Analysts, Architects, Developers, Sub-contractors, Testers, Trainers and three 1st-level Managers.
• Able to grasp the Product Vision of the system as well as the Business Case of the project.
• Performed as a Business Analyst throughout career, even when title was Developer or Manager.
• Strong experience in leading Cross-Functional Teams like those producing Corporate Symposiums, leading Corporate Task Forces and forming cross-team Communities of Practice for very large Scrum projects. Also solid experience on both sides of the technology house. (IT Infrastructure and Software Development)
• Managed team that developed and deployed Siebel Sales and Service to 500 users in 70 offices around the world.
• Planned and led the IT Infrastructure Library (ITIL) implementation effort at an Application Service Provider, earning Microsoft’s ASP Gold Certification for the firm.
• Achieved 99.99% Application Availability (measured over 6 months) with Windows Servers using Citrix MetaFrame.
• Well versed in written and oral communications about computer technologies, business processes and product support, also building strong client relationships. (Government agencies, SMB firms, global enterprise firms, etc.).
• Authored national award-winning system manual on designing and operating highly-available computer systems.
• Solid experience in interfacing Microsoft Project Server with existing client business systems. Also experienced in business analysis, COTS configuration, and custom software development using C# and ASP.NET.
• Overall Project Manager of Project Assessment And Reporting System (PARS II) for use by U.S. Dept of Energy to improve project management effectiveness by enabling Earned Value Management techniques.
• Rewrote a printing package for SAP’s Netweaver Business Warehouse using HTML, CSS and JavaScript
• Sales Support, Tech Support, Coding / Porting experience with a global, multi-currency accounting package.

SKILL:

Agile (Scrum) and classic Waterfall (PMBOK) software development methodologies, Confidential, Rally, Oracle RAC database and Oracle AS Portal, HP blade servers and SAN, Microsoft Office, Windows Server, SharePoint Server, Project Server, Project Portfolio Server, Exchange Server, SQL Server, Oracle VirtualBox, SOAP and RESTful services, NetIQ AppManager, ASP.NET, HTML, Java, JavaScript, XML, CSS, C, C#, Pascal, Bliss, FORTRAN, BASIC, (DEC & MS) Operating System and File System performance optimization, 3i InfoTech ORION SCM, Twiki, analyzing the reliability and recoverability aspects of complex computer systems, designing and authoring technical manuals, assembler language programming for: (DEC: PDP-8, PDP-11, VAX, Alpha; CDC: 6400; Intel: X86).

EXPERIENCE:

Confidential, Elkridge, MD

System User Trainer & Agile Coach

Responsibilities:

• Trained multiple Scrum teams and business users on proper usage of Confidential System (including SAFe)
• Worked with Program Management Office and executives to determine the Confidential data to collect for maximum Business Intelligence benefit and flexibility

Methodologies: Agile practices (Scrum)

Confidential, McLean, VA

Scrum Master

Responsibilities:

• Managed initial phase of the development of a new application for Freddie Mac customers.
• Provided direct hands-on Project Management while coaching the team members in Agile development methods.
• Implemented Confidential system for the Scrum Team.
• Trained development team, management team and business team on use of Confidential .

Methodologies: Agile practices (Scrum, DevOps)

Technologies used by team: Confidential, Java, git, Cucumber, Docker, Selenium, Jboss, Jenkins, OpenShift, Eclipse, Spring

Confidential, Arlington, VA

Senior Technical Project Manager

Responsibilities:

• Managed development of Classified and Unclassified applications that were deployed to global user communities.

Application types: COTS Record Mgt Package, InfoPath Form, SharePoint publishing site collections

Methodologies: Traditional (PMBOK) Project Management processes

Technologies: OpenText Content Server, MS SharePoint 2010, MS Project Server 2010, SAP Business Objects

Confidential, McLean, VA

Scrum Master

Responsibilities:

• Delivered first deployment to Freddie Mac’s entire installed base of “Mortgage Servicers” - the first complete version of the “Default Fee Appeal System - External”. Earlier releases were partial versions to pilot users.
• Provided direct hands-on Project Management while migrating the team from Traditional Methods to Scrum methods. (E.g. Retrospectives, Collaborative Iteration Planning, Agile Risk Management)
• Implemented Confidential system for the Scrum Team, which was split between McLean VA and Cincinnati OH.
• Trained development team, management team and business team on use of Confidential .
• Helped other Scrum Masters get up to speed on Confidential by writing introductory documents. (E.g. Loading Data into Confidential, User Interface Tips for Beginners, New User Training Script.)
• Initiated Scrum of Scrums to coordinate with Freddie Mac sister project “Default Fee Appeal System - Internal”.

Methodologies: Agile (Scrum) practices, traditional (PMBOK) Project Management processes

Technologies: Java, J2EE, Confidential, Sybase

Confidential, Arlington, VA

Project Manager/Technical Lead

Responsibilities:

• Overall manager of implementing enhancements to the Student and Exchange Visitor Information System.
• Managed prime contractor personnel, coordinating sub-contractors, keeping all stakeholders informed.

Methodologies: Agile (Scrum, Test-Driven Dev.) - integrated with Traditional Project Management processes

Technologies: Java, J2EE, JavaScript, JNI, XML, ASP, HTML, SOAP web services, Oracle RDBMS, JIRA, Subversion

Confidential, Washington, DC

Program Manager

Responsibilities:

• Overall manager of implementing new KEYMIND CMS to replace legacy CMS
• Organizational analysis and Process Improvement on project management / business processes.
• Managed prime contractor personnel, coordinated four sub-contractors, keeping project on schedule and on cost, keeping Federal and other stakeholders informed.

Methodologies: Agile (Scrum), Traditional Program Management including Earned Value Mgt.

Technologies: Amazon Web Services (AWS) cloud hosting.

Confidential, Arlington, VA

Scrum Master

Responsibilities:

• Scrum Master for team developing reports and dashboards
• Performed Scrum Master duties for development team; tasks include: project release and iteration planning, impediment removal, progress reporting via burn-up and burn-down charts, velocity reporting, dashboards, and overseeing the development of project deliverables.
• Provided training to team in improving their agile practices
• Planning sprints, coordinating resources, removing obstacles.

Methodologies: Agile (Scrum)

Confidential, Alexandria, VA

Senior Technical Requirements Analyst

Responsibilities:

• Portfolio requirements analysis for very large Trademark Office “Next Generation” System - a Case Management System for managing Trademark applications.
• Business analysis, technical analysis, cross-functional team building and leading.
• Formed stove-piped requirements analysts into product-wide, integrated requirements team.
• I.e. a Scrum of Scrums for Business Analysts and Product Owners

Methodologies: Agile (Scrum) scaled to scores of developers

Technologies: SharePoint Server, Rally, Twiki, Oracle

Confidential, Oakton, VA

Senior Enterprise Project Management Consultant

Responsibilities:

• Deployed MS Project Server solutions in medium to large firms with activities listed below:
• Project Management, Enterprise Solution Architecture, Project Portfolio Management, Business Analysis, Client Training, COTS Configuration (including workflow), Custom Development of C# applications to interface Project Server with client legacy applications.

Methodologies: Agile (Scrum) and traditional waterfall.

Technologies: Project Server 2010, SharePoint Server 2010, C#, XML, VMware, ASP.NET, RESTful web services, SQL Server, Windows Server.

Confidential, Alexandria, VA

Manager, Systems Development

Responsibilities:

• Managed engineers developing mission-critical applications for financial regulatory firm.
• Helped Scrum Master improve team effectiveness.

Methodologies: Agile (Scrum) and classic waterfall (for non-Agile projects).

Technologies: ASP.NET, Java, Confidential, Oracle RAC database and SAN.

Confidential, Germantown, MD

Technical Project Manager

Responsibilities:

• Overall Project Manager of Project Assessment And Reporting System (PARS II) for use by U.S. Dept. of Energy to improve project management effectiveness by enabling Earned Value Management techniques.
• Roles: Maintaining quality, vendor & contractor management, $7 million budget management and client relationship management.
• PARS II project was key to Confidential being awarded CMMI Level 3 (#13367) in April 2010.