PROFESSIONAL SUMMARY:

• Assertive and motivated Scrum Master / Project Manager experience in the Finance, Real Estate, E - Commerce, Logistics and Auto Industry.
• Managing all levels of large-scale projects, including budgeting and administration.
• Improve support service level by 15% by using automating and integrating RIA Financial customer service application to FxOnline.
• Developed and implemented client Geo Code program, which expanded small-to-medium client base 35%.

TECHNICAL SKILLS:

• Process implementation
• Requirement management
• Data management
• Project management
• Budgeting and finance
• Product testing
• Time and Cost management
• Stakeholder management
• Agile Coach
• Organize Daily Planning Meetings
• Organize and Maintain Product Backlog
• Facilitate Daily Standup Meetings
• Maintain Burndown Chart
• Act as Liaison Between Product Owner and Development Team
• Coordinate with Release Train Engineer

WORK HISTORY:

Scrum Master/ Lead Business Analyst

Confidential, Alpharetta, GA

Responsibilities:

• Work closely with Product owner in backlog management and continuous delivery of features for below Skype Audio Deployment countries:
• Executing projects leveraging agile methodology as contributor and / or facilitator of key ceremonies including daily scrums, sprint planning, backlog grooming and demos.
• Sound understanding and hands on experience in requirements discovery, maturation and decomposition processes.
• Defining MVPs, and developing epics, features and non-functional requirements.
• Developing and documenting user stories, acceptance criteria.
• Educate and reinforce scrum methodology and agile framework to team members and key stakeholders.

Cyber Defense

Confidential

Responsibilities:

• Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos, and other Scrum-related meetings.
• Communicated project to non-technical personnel.
• Defining MVPs, and developing epics, features and non-functional requirements.

Scrum Master (Project Manager) /Lead Business Analyst

Confidential, Atlanta, GA

Responsibilities:

• Effectively managed the team activities by hosting daily stand up meetings and using JIRA dash board to communicate the progress of the sprint backlog
• Hands on experience in requirements discovery, maturation and decomposition processes and defining MVPs, and developing epics, features and non-functional requirements
• Used JIRA to document the requirements and defects.
• Delivered Requirements Management Plan, workflow diagram (Business Process Reengineering ), Functional Specification document for EDD conversation to CLEAR (Enhanced Due Diligence and Government Fraud CLEAR)
• Delivered use cases document for EDD Web based app conversation to EDD mobile app Communicated project to non-technical personnel.

Business Analyst / Scrum Master (Manager)

Confidential, Jacksonville, FL

Responsibilities:

• Facilitated sprint planning, daily Scrum stand-up meetings and reviews meetings
• Prepared Gap Analysis Document for conversation of legacy application to SunGard Get Paid for AR and AP.
• Chaired Requirement Gathering Sessions (RGS) and Joint Application Development (JAD) sessions. Gathered business and system requirements baseline with Customer Care, Pricing and Operation departments.
• Facilitated business process reengineering by using technology to improve Logistics inefficiencies using PM methodologies, analysis workshops, optimization and visioning sessions
• Protected team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery of 2 major initiatives

Business Analyst / Manager

Confidential, Calabasas, CA

Responsibilities:

• Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.
• Gathered business and system requirements for Confidential Title application conversation to Countrywide Title application
• Gathered business and system requirements for Confidential Appraisal application conversation to Countrywide Appraisal application
• Utilized Visio to model business reengineering processes and develop use case scenarios.
• Conducted Gap Analysis and created an AS-IS workflow to better understand the mechanics of the existing system using Business Process Modeling Notation.
• Prepared Gap Analysis Document to display current and future business process with MS Visio Directed cross-functional teams, established project priorities, and managed issues that impact project activities
• Worked As-Is (Business Process Reengineering) environment in Banking application implementation project, gathering requirements, conducting JAD sessions, and building use cases

Sr. Business Analyst / Agile Project Lead

Confidential, Torrance, CA

Responsibilities:

• Assessed feasibility and cost of changes and enhancements while determining alternative solutions.
• Developed project definitions while ensuring a clear understanding of project purpose, requirements, and implications to non-technical personnel.
• Gathered Business requirement for Risk Reporting Systems web based application conversation to Mobile App.
• Prepared and presented QA and UAT findings in project status meetings, providing timely information for engineering team and worked closely with developers and PMs to solve quality related issues.
• Ensured quality and user issues were resolved as a customer advocate.
• Created and maintained procedures to ensure content was complete, timely, and accurate.
• Evaluated issues, defined opportunities, and implemented solutions.
• Developed and documented case details for enhancement requests from internal stakeholders.
• Provided evaluations of CMS modification requirements and estimated effort cost, time, and resource demand.

Sr. Business Analyst

Confidential, Buena Park, CA

Responsibilities:

• Developed project plans and specifications for Foreign Exchange account setup with Wells Fargo and Confidential .
• Created business specifications for legacy application conversation to new B2C FX web based application.
• Supervised program and management activities within the sales and marketing division.
• Developed project plans and specifications for RIA Money Transfer team.
• Functioned as the primary liaison between business lines, operations, and the technical areas throughout the project cycle.
• Collaborated in global questions and answer process with India and Spain team.
• Designed and developed UI.

Business Analyst / Q&A /Production Analyst

Confidential, Sunnyvale, CA

Responsibilities:

• Lead US weekly reports, Australia Monthly reports, and browser testing projects
• Lead JAD / JAR: Amazon, eBay, Google and Yahoo
• Developed case diagrams, case models, and class diagrams based on UML methodology
• Created business specifications for NetRating system conversation to new B2C NetRating web based application

Business Analyst / Q&A /Production Analyst

Confidential, New York, NY

Responsibilities:

• Analyzed and created reports using IBM Cogon's, SQL Server reports, Crystal reports, Melisa, ESRI, and Google Geo Code
• Gathered requirements according to the client needs