SUMMARY:

• Project Manager Expert accomplished in managing technical projects for large multinational, small privately - owned, and government enterprises.
• Multi-layered/cross functional experience: project management, software and network engineering, business analysis; software development, testing, customer-facing installation, customer support; cellular telecom and IT network infrastructure integration; industry standard wireless protocols, IP, mobile telephony;
• SDLC, continuous process improvement, data quality assurance, financial control;
• Available to relocate at own expense for right opportunity.

CORE COMPETENCIES

• Managed and coordinated all phases of highly technical complex global projects from initiation to close.
• Lead project teams through focused communication, coordination, and delegation to task completion.
• Collaborated with stakeholders to estimate and manage scope, resources, costs, time schedules with milestones.
• Planned, executed, monitored, and controlled projects to deliver within scope, budget, and on-time.
• Prioritized tasks and managed day-to-day activities to produce deliverables leading to new product release.
• Tracked and forecast project plans, timelines, budgets, and resource utilization.
• Identified and communicated risks; monitored and controlled risk mitigation strategies.
• Championed process improvements; influenced and directed change implementation.
• Strong analytical, problem-solving, organizational, and administrative skills.
• Solution-oriented independent contributor, active team player, and astute customer relationship manager.
• Excellent written and oral communication and presentation skills with peers and all organizational levels.
• MS Project, Excel (Advanced), VBA Excel, Word, Visio, PowerPoint, Outlook, SharePoint; Database utilization; WebEx.

PROFESSIONAL EXPERIENCE:

Confidential, Albany, New York

Project Manager

Responsibilities:

• Managed activities and resources for projects with multi-year IT development and implementation project plans.
• Lead project teams with internal and external stakeholders to ensure comprehensive capture of business rules and requirements and analysis of process changes.
• Engaged directly with third-party vendors to coordinate and align IT implementation activities.
• Embedded with Information Security Services to facilitate adherence to PPSI data handling regulations.
• Reported risks and issues; identified critical paths; developed and implemented contingency plans.
• Communicated project status regularly through briefings and documentation to all organizational levels including external stakeholders, project teams, and executive staff.
• Created and maintained project documentation following established Project Management methodology.

Confidential, Grand Junction, Colorado

Project Manager | Business Analyst

Responsibilities:

• Designed and managed implementation of new enterprise-wide methodologies and business processes.
• Analyzed data from disparate sources and databases and engineered detailed commodity and financial reports driving business strategy and action.
• Devised and built metrics-reporting, audit-completion, and operations-tracking tools with advanced Excel.
• Architect of operational process flow charts utilizing Visio Business Process Modeling Notation (BPMN).
• Partnered in implementing large-scale document-library system.

Confidential

Repatriate | Volunteer

Responsibilities:

• Repatriated to USA from Germany after opting in for a Voluntary Career Change package.
• Primary school classroom volunteer.

Confidential

Project Manager

Responsibilities:

• Orchestrated planning and liaised with cross-functional engineers and managers in multiple countries to ensure accurate forecasting and timely acquisition of telecom infrastructure nodes and licenses.
• Steered full life cycle of design, development, and delivery of proprietary software tool.
• Organized and led regular brainstorming sessions to streamline operational processes.
• Trained and coached staff on infrastructure management processes.

Confidential

Project Manager | Sr. Software Test Engineer

Responsibilities:

• Liaised across multiple cultural environments and cross-functional teams to facilitate software testing initiatives.
• Facilitated meetings with managers and engineers across organizational lines.
• Provided key project deliverables such as technical solutions for network connections and operational processes.
• Acquired high-level network design knowledge in remote computer access technologies such as VPN solutions utilizing IPsec and GRE protocols.
• Collaborated on designs involving networks utilizing multiple narrowband E1 links; and broadband Fast Ethernet links to provide IP connectivity for GRE tunneling to encapsulate IP over MPLS for ATM and SIGTRAN transmission.

Confidential

Project Manager | Sr. Software Test Engineer

Responsibilities:

• Identified infrastructure and personnel risks; implemented multi-departmental risk mitigation strategies.
• Coordinated, organized, and integrated requirements into overall short-term strategy.
• Established best practices adopted for multiple future projects.
• Revamped network infrastructure schematics to reduce complexity.
• Steered design and development of Web-based issues reporting and tracking system.

Confidential

Project Manager | Sr. Software Test Engineer

Responsibilities:

• Developed schedules for activities, resources, and durations and established staffing assignments.
• Mapped strategies for securing network infrastructure and staffing to coordinate testing activities.
• Served as key point of contact to senior decision makers of major software testing projects.
• Led GUI design in collaboration with on-site vendor designer for new support request and tracking application.