SUMMARY:

• Project Manager with recent experience in IT management and Operational Management.
• Experienced managing medium to large and complex projects with minimal supervision.
• Creating and maintaining cross functional teams globally. Within a broad range of backgrounds and employee levels.
• Projects have been on time and within budget.
• I have a background and experience in providing project status reports, facilitating meetings, and providing clear direction in unstable waters through leadership and throughout the project’s life cycle.

TECHNICAL SKILLS:

Programming Languages: SQL, SQR, Visual Basic, Word Basic. Cloud Implementations. VM Ware and Virtualization

Systems: Confidential Network, Seagate Crystal, Cognos, Express Reports, R&R Report Writers, Wal - Mart / Sam’s Club Retail Link, Nielsen Reports, First Logic - Desktop Mailer (Postalsoft), Oracle, Linux, Unix, AS 400, Windows, Dos, Access. SAP Applications., SharePoint, Salesforce, with current use of MyHR

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

• I am serving as a PM to plan, execute, and finalize the project according to defined timelines and within the allocated budget.
• I am responsible for ensuring that business and end users are consulted with and their input garnered for the project.
• Responsible for assisting agency executive management, division directors, and information technology (IT) staff and leading project tasks, resources, including State personnel and deliverables.
• I have used the appropriate project management tools, reports, templates, mentoring, training, and coaching to IT project teams.
• Work directly with agency staff, as well as vendors and, when necessary, other state agencies in fulfilling and carrying out the requirements of assigned IT projects and tasks.
• Utilize project management best practices, including risk management, quality management, change management, change control and communication.
• Manage by providing leadership, collaboration, supervision, training, guidance and support to all IT project team members on assigned projects.
• Lead the effort for ensuring agency compliance with the State’s project management policies and standards. *

Confidential

Project Manager

Responsibilities:

• Temporary Labor Procurement - using Confidential process in Ariba and Clarity for tracking:
• Relationship management. worked with vendors to procure the required roles in the needed locations.
• Requested Contractor, Network, RACF, Lotus Notes, Outlook, Proxy and Remote Access IDs using appropriate requisition tools
• Created Resource Processing Guide to assist Amex Leaders, Vendors, PMs and others in onboarding/off boarding resources as well as changes to location, role, rate and/or manager
• Provided direction and support in change of process in obtaining IDs, using People Track
• SME for Resource ID process
• Statistical Analysis
• Portfolio Management Tool - resource setup, deactivation, changes
• Served as SME in the conversion from EPIC to Clarity PMT
• Set up both Confidential & Confidential and Fixed Bid resources for reporting purposes and open Confidential & Confidential resources for time entry

Confidential

Project Manager Operations

Responsibilities:

• Managed client and assignment data in time & billing system SAP.
• Ran routine reports in database or report generating systems; manipulate past and forecasted data to create management reports. Prepare tables, graphs, charts, and consolidated data for presentations or written communication.
• Manage team of resources on multiple projects.
• Project structuring
• Prepared monthly auxiliary financial reports (local office P&L’s provided by national office)
• Prepared monthly variance analyses, as requested and ad hoc reports.
• Assisted with ensuring smooth functioning of multiple processes across financial and operational areas.
• Worked with Managers in other internal client service groups to provide support, reports, and analyses, as requested.

Confidential, Salt Lake City, Utah

Business Operations Analyst

Responsibilities:

• Managed client and assignment data in time & billing system SAP.
• Ran routine reports in database or report generating systems; manipulate past and forecasted data to create management reports. Prepare tables, graphs, charts, and consolidated data for presentations or written communication.
• Manage team of resources on multiple projects.
• Prepared monthly auxiliary financial reports (local office P&L’s provided by national office)
• Prepared monthly variance analyses, as requested and ad hoc reports.
• Assisted with Site Acquisition’s Planning & Project Execution.
• Assisted with ensuring smooth functioning of multiple processes across financial and operational areas.
• Worked with Managers in other internal client service groups to provide support, reports, and analyses, as requested.
• Created reports, graphs and analyzed data for presentations using PowerPoint, Excel using Pivot Tables as well as V-lookups
• Processed POs through SAP.
• Auditing Sterra document uploads to confirm vendor compliance with actualized paypoint milestones.
• Maintain data integrity and system alignment across multiple databases including Atoll, CSS, CTS, Oracle,
• Sterra and Caspr. Creation and processing of all RMR CE related change controls.
• Responsible for generating various POR/POE related reporting for RMR. RMR RE/C SPOC/SME for: Auto
• Forms, NORAD,Treev, CASPR, Siterra, AOTS, CSS and CTS.
• I have worked with LTE and License Protection.

Confidential, SLC, UT

Technical - Project Manager

Responsibilities:

• Worked closely with Business partners and Enterprise Project Managers on requirements and scheduling. As well as with Technical teams on code delivery, coordinating testing efforts with QA and User Acceptance while ensuring project milestones were met.
• Communicate well at all levels effectively
• Managing multiple work streams
• Familiar with Confidential Hardware using it remotely to contact to corporate and have used Confidential operating systems
• Maintained Oracle DB hardware as well as software updates.
• Created and provided status reports.
• Facilitated and managed the implementation to production process.
• Proven ability to establish, lead, and maintain strong working relationships.
• Able to communicate effectively with management Technical teams, QA and end user groups.
• Created reports, graphs and analyzed data for presentations using PowerPoint, Excel using Pivot Tables as well as V-lookups

Confidential, Ogden, Utah

Data Transcriber

Responsibilities:

• Operated an automated data entry equipment to perform complicated data entry, verification and retrieval assignments requiring skilled use of the full alpha numeric keyboard, as well as the special function keys.
• Transcribed data from unedited, un-coded and coded source documents or from complex documents, forms or computer printouts.
• Identified and resolving errors and/or inconsistencies in source documents by reference to source materials such as desk manuals, and ADP Handbooks, or by referral to the appropriate party. Retrieved and changed records that were already in the system. Interpreted substantive data in the record in order to determine the specific changes required.

Confidential, Salt Lake City, Utah

Project Coordinator

Responsibilities:

• Gathered Benefits information from Brokers and programmed those benefits into the web application for benefits management.
• Made sure data matched what went to the carrier so benefits were not rejected by the health care provider.
• Created adhoc reports for the broker and client.
• Prepared agendas, notices, minutes and resolutions for corporate meetings
• Created reports, graphs and analyzed data for presentations using PowerPoint, Excel using Pivot Tables as well as V-lookups
• Managed and input Confidential marketing funds through SAP applications.

Confidential, Salt Lake City, Utah

Report Writer

Responsibilities:

• Develop, maintain, troubleshoot, and test programs, including NORAD, CASPER and SAP.
• Able to design, develop and modify reports and files.
• Perform needed coding and testing of new or existing computer reports and files.
• Write SQL and SQR reports and SQL server 2005.
• Maintained Oracle DB hardware as well as software.

Confidential, Salt Lake City, Utah

Project Coordinator

Responsibilities:

• Initiated and work multiple priority projects concurrently.
• Coordinated with contractors on daily basis and handle all returns for credit, using SAP application. Auditing Sterra document uploads to confirm vendor compliance with actualized pay point milestones.
• Statistical Analysis
• Maintain data integrity and system alignment across multiple databases including Atoll, CSS, CTS, Oracle,
• Sterra and Caspr. Creation and processing of all RMR CE related change controls.
• Responsible for generating various POR/POE related reporting for RMR. RMR RE/C SPOC/SME for: Auto
• Forms, Treev, CASPR, Siterra, AOTS, CSS and CTS. Technical and architectural knowledge of VOIP technologies.
• Entered all PO’s into system and matched up receipts to PO’s as they came in for payment utilizing NOARD and SAP.

Confidential, Salt Lake City, UT

Project Manager

Responsibilities:

• Data Processing for customer mail lists and databases.
• Proficient in use of program applications for postal presorting and database management.
• Proficient with laser printing machines and laser mail-merge printing Implement and manage data storage and retrieval.
• Proficiency with backup software and hardware Management and implementation of software patches and upgrades for presorting and database applications.
• Knowledge of hardware and software configuration for optimum efficiencies with networking, database management.
• A working knowledge of hardware/software for networks both LAN and WAN operations environment.

Confidential, San Diego, CA

Technical Analyst /Quality/Project Manager

Responsibilities:

• Lead a cross functional team in the Phase 1 of Confidential DM/DW implementation.
• Created work plans, project plans, project schedules, and requirements specifically related to Data Warehouse.
• Implemented user interfaces for accessing and searching business and technical requirements gathered during Phase 1 of the Data Warehouse.
• Worked with the Reporting team to complete an analysis of differences between the current end-user reports and Business Objectives and the standard business terms; define modifications required and develop a strategy for implementing Data Warehouse standards in the reporting and business intelligence environments.
• Recommend, define and implemented processes for collection and maintenance of data from local and global ERP’s.
• Activities also included development and support of implementation plans and delivery of end user training.
• Clearly communicate complex technical and compliance issues and solutions to an audience with diverse backgrounds.
• Provide Risk Mitigation and aggressive issue resolution. Handle and resolve conflicting priorities.
• Maintained ISO 2002 standards in all data conversions and data quality implementations and process.
• Systems and applications used included, Oracle, SAP, JD Edwards, CASPER, Confidential, Cognos, NORAD, SQL and we had 5 countries and 7 legacy systems.