SUMMARY:

• An accomplished manager with extensive experience in project management, business analysis, SQL and product management across IT Services and Banking.
• Skilled in marketing and executing successful projects from inception through delivery and acceptance.
• Developed business systems and processes that have improved productivity, increased efficiency, enhanced quality and strengthened financial result.
• Domain expertise spans across Supply chain Management, Retail banking applications, Lending & Leasing, Credit Risk Management, Blockchain, Cash and Liquidity Management, Wealth Management, Healthcare and Ecommerce.

AREA OF EXPERTISE

• IT Strategic Planning
• Project Management & Budgeting
• Client Account and Stakeholder management
• Management,
• Business Process Improvement
• Requirement Elicitation
• Data Analysis: MS SQL, Oracle Business Intelligence Enterprise Edition (OBIEE),
• Software Development Life Cycle (SDLC) Agile and Waterfall
• Tools: Visual Studio Team Services, JIRA, MS Visio, AxShare, Tableau, MS Office suite

PROFESSIONAL EXPERIENCE:

Project Manager

Confidential

Responsibilities:

• Product Management: Led the creation of a product for buying groups, the product is a transformative web - based tool for, members & vendors with an integrated admin panel, social networking features, content management system, a CRM, and a mobile App. The product is a result of my quantitative market analysis, direct engagement with end users to understand business needs and leading the product development effort of multiple on-shore and off-shore teams.
• Business Process Enhancement: Optimize business processes by liaising with cross-functional teams (Process Owners, Engineers, 3rd party vendors) to understand pain points, gather requirements and deliver custom solutions
• Project Management: Drive project scoping, product prototyping, product and UX reviews, development, SIT, UAT and production roll out. Track project progress, periodically assess project risk, as well as manage relationships with key stakeholders to ensure on time and error free product delivery
• Team Collaboration: Coordinating and managing meetings like daily stand-ups, sprint/release planning, review, retrospective.
• Client Expectations’ Management : Drive the compliance of SLAs and make strategies to overcome non- compliance

Lead Consultant Business Services

Confidential

Responsibilities:

• Provided project management and agile consultancy to one of the largest bank in North Europe. The client wanted to implement a centralized pricing engine for different location. I worked with a team of developers and designers to gather, analyze, prioritize client feedback to drive solution. Defined business requirements and product features.
• Business consultant and advisor for solution accelerators in the banking, Wealth Management and insurance domain in areas of blockchain, social analytics, robo advisor, real time marketing, enterprise resource planning.
• Managed the setup of Omni channel platform for leading Nordic bank, resulting in 55% increase in customer satisfaction.

Senior Business Analyst / Project Manager

Confidential

Responsibilities:

• Lead and control Change Management projects pertaining to Confidential Liquidity Management Services. Led the development of Cash and liquidity management product for large corporates within Confidential .
• Participated in annual product reviews are undertaken to ensure products remain commercially viable and that potential risks, social, technical or political, are identified and addressed.
• Implementation of SEPA and BASEL II across Cash and Liquidity Management products.
• Stakeholder Management: My work has always involved extensive client/stakeholder management skills. Apart from handling client relations, my stint in business development has honed me as a confident networker and initiator of lasting business relationships.
• Process Defining and Implementation: Led multiple process visioning and consensus building workshops with key executives (e.g. global business process owners) to gather requirements and get their buy-in for the proposed solution.
• Leadership skills: I have been leading teams at work for years and have been appreciated for my skills in this area.
• People Management: Collaboration with the development/operations team to understand Technical\Operational issues and provide with solutions\workarounds for resolution.
• Risk Management: Maintain the RAID and Decision Logs. Communicate status and issues effectively to project teams and all levels of management.
• Manage and Support User Acceptance Testing

Business Analyst

Confidential

Responsibilities:

• Worked for D&B on their credit risk management product DNBi. Liaised with Business Owners to gather requirements for creating an application to provide up-to-date DUNSRight™ information, and enable comprehensive monitoring and credit portfolio analysis of over 120 million companies in the D&B global database.
• Engaged in Business Development through demonstrations and presentations to prospective clients

Business Analyst

Confidential

Responsibilities:

• Worked on a product called eCloser™, Web-based Title and Escrow management and loan origination system designed to fully automate order entry, transaction management and status reporting, title production, loan management, mortgage, escrow closing and settlement, creating and balancing disbursements, account reconciliation, recordation, policy creation, and file storage.
• Key contributor in developing and delivering the escrow and title management solution for one of the largest privately held mortgage firm in the U.S.
• Worked in and managed a multi-cultural team for the entire business process reengineering in the account reconciliation process. Successfully migrated the title management system for three different locations and maintained 100% business continuity.
• Built and maintained strong cross-functional relationships and maintained effective communications with team members, stakeholders, and business. Participated in few pre-sales activities and RFP preparation.

Team Lead

Confidential

Responsibilities:

• Worked as Business Development Team Lead and Business Analyst (Retail / Logistics and Insurance) domain.
• Led a team of 10-12 business development executive and associate business analysts.
• Responsible for entire web development acquisitions and estimation of the acquired projects. Achieved and exceeded quarterly sales target ($5 MM)
• Evaluating and analyzing new business opportunities, conducting feasibility studies.
• Manage project scope, requirements & budget through regular onsite client interaction and project review meetings

Business Development

Confidential

Responsibilities:

• Meeting online sales targets while generating business leads and preparing proposal for clients by understanding and documenting business requirements
• Bridging the knowledge gap between the client and technical developers
• Planning & execution of development activities such as detailed design documents draw time and cost estimates.