Sr. Program Manager Resume
SUMMARY:
- Goal - achieving IT Executive with experience in both the services sector as well as insourced organizations.
- He has lead large-scale infrastructure projects including high-availability data center moves, buildouts, and construction, consolidations and disaster recovery efforts.
- Data Center Migration Program assignments included; creation of move waves, application discovery, and application interdependency mapping along with the execution of the migrations.
- His industry experience includes; audits, financial services, Property and Casualty insurance, retail, contract food service management, pharmaceuticals, and state and local government.
- Confidential offers excellent communication, interpersonal skills and leadership to successfully bring data center infrastructure projects to completion on time and within budget.
- MS/Office, MS/Project, Clarity, Active Directory and Planview. Budget preparation, Budget versus Actual variance reporting, preparation of Capital Expense Requests, and creation of Project Charters and Plans.
PROFESSIONAL EXPERIENCE:
Confidential
Sr. Program Manager
Responsibilities:
- Sub-chapter S corporation specializing in IT infrastructure and data center design, build, migration, relocation, and technology refresh. Below is a summary of contracts awarded;
Confidential
Advisory Consultant
Responsibilities:
- Planned the companies migration from in house data centers to two manages services colocation facilities
- Identified and articulated risks and costs associated with concurrent technology upgrades and proposed a two-phase migration to minimize risk and Project duration.
Confidential
Sr. Program Manager
Responsibilities:
- Plan Insourcing and Disengagement effort from Confidential Global Service outsourcing contracting supporting recently acquired Confidential Microelectronics manufacturing businesses based in Fishkill, NY and Burlington, VT
- Created reference architectures for major technology towers
Confidential
Enterprise Architect
Responsibilities:
- Managing all aspects of Five Data Center consolidation Program including Application discovery and mapping, move wave creation and coordination with development and business owners. Member of the team that designed and deployed MS/Office 360
- Generators, UPS, CRACs, structured cabling, servers, storage, networking, backup, DR Unix, Solaris, HP Blades, P7 AIX, BMC, Solaris
Confidential
Infrastructure Architect
Responsibilities:
- Managing all aspect of Data Center relocation and the planning and construction of a new computing facility at a Co - Lo provider
- Structured cabling, rack layouts, networks, PDU, ATS, migration planning and execution mainframe upgrade, VBlock 300 upgrade planning, EMC VNX 7600 configuration and installation. Linux, SAN, BMC Patrol, Unix, DR Backup, Solaris
Confidential
Sr. Program Manager, Infrastructure
Responsibilities:
- Managing all aspect of Data Center expansion and the planning and construction of a second High-Availability data center
- Generators, UPS, CRACs, structured cabling, fire suppression
- Proposed and installed new Cisco Nexus-based 10Gb network, Dark Fiber, EMC V-Plex Metro cluster, EMC Avamar Grid Gen. 4, backup infrastructure, EMC Recoverpoint CDP, data replication infrastructure, VMWare stretch cluster clusters, SCOM, VMWare VShield VDC, Cisco UCS blade server design, plan, configuration for this Health Insurance company. Telecom and Data network planning and upgrades
- Reporting to the CIO
Confidential
Infrastructure Architect
Responsibilities:
- Managed $20MM Confidential and EMC contracts on behalf of Confidential, a 1,500- bed hospital chain, consolidating computing for six hospitals into two new redundant data centers
- Managed application discovery, relationship mapping, and developed weekly move waves.
- Designed a new Private Cloud Reference Architecture and ITIL Service Catalog transformation project
- Implemented two VCE VBlock-700 MX Redundant Private Cloud computing facilities utilizing VPLEX, VCloud Ops, EMC RecoverPoint replication, EMC, Avamar Grid, migration to EMC V-Max three-tier storage and the migration of an 850 server data center, DR Backup, SAN
- Reported to the CTO
Confidential
Manager, Data Center Migration
Responsibilities:
- Designed and managed the relocation of the data center of the Hartford Steam Boiler Inspection and Insurance Company, division of Confidential Reinsurance
- Mainframe and VMWare windows environment SCOM monitoring and capacity utilization and reporting, BMC
- Established VMO and audited more than 250 software titles and contracts, created CMDB and Contracts Database at this properyt and casualty insurer.
- Reported to the CTO
Confidential
Sr. Infrastructure Program Manager, Indianapolis, IN
Responsibilities:
- Planned and completed a data center migration for a 4,000 bed hospital chain, Confidential, from Indianapolis, IN to Bloomington, IN
- Activities included capital budgeting, application dependency mapping, coordination of pre-requisite application and system software upgrades, project planning, weekly status reports and meetings, creation of move wave plans, application test plans, go/no-go conference calls and cleanup of the old data center
Confidential
Service Delivery Manager, Rochester, NY
Responsibilities:
- Responsible for global operations, technical architecture, data and voice communications, Security, DBA, SAP ERP, CRM, FS, Manufacturing, BASIS, NOC, Help Desk, Sharepoint, procurement, and SCOM enterprise systems monitoring, reporting, and forecasting
- Installed EMC Ionix for problem and change management, system and applications monitoring, and asset control. Unix, P5 Aix, BMC
- Managed planning, upgrading, and operation of voice and data telecommunications network.
Confidential, Cedarhurst, NY
Sr. Infrastructure Architect
Responsibilities:
- Sr. Consultant working for the United Nations International Computing Centre NY, NY, Brindisi, Italy, Geneva, Switzerland
- Evaluated and proposed a global enterprise monitoring and performance reporting system and a remote disk deduplication and replication and backup solution
Confidential
VP, Service Delivery, Richmond, VA
Responsibilities:
- Generated $1,000,000 in new business revenue during first year of contract
- Achieved a 25.9% Pretax profit margin
- Conducted ‘C’ level presentations to prospective outsourcing customers
- Consulted internally to other service delivery executives on expense reducing initiatives appropriate to their individual contracts
- Avoided $6 million tape library expense at UNUM/Provident Insurance
- Avoided $1 million Sun-based development system for Port Authority of NY/NJ by demonstration of ability to develop application on an existing HP-UX development infrastructure
VP, Solution Architect, Dallas, TX
Confidential
Responsibilities:
- Analyzed and formatted RFQ responses supporting the proposal generation process
- Established standardized models to support technical pricing initiatives
- Reduced the proposed cost of Genworth’s IT infrastructure by $25 million dollars
- Authored eight-year strategic IT plans for companies such as Genworth Financial, Miller Brewing, NY E-ZPass, and the NY MTA
VP, Computing and Infrastructure Management, Tarrytown, NY
Confidential
Responsibilities:
- Proposed and implemented first Storage Area Network (SAN)
- Proposed and signed first Hot Site DR contract
- Authored first DR handbook utilizing MIT FARM team approach
- Conducted first all platform enterprise wide DR test
- Proposed and Installed first Automated Virtualized tape library
- Proposed and installed companies first VoIP telephone solution
- Implemented comprehensive transparent data center chargeback system
- Switched all hardware maintenance contracts to third-party service providers, saving the company $1,000,000 per year
- Installed a comprehensive Remedy ESM solution for Problem Management, Change Management, Procurement, and Asset Tracking, Performance Monitoring, and User Charge Back, including SCOM monitoring and reporting
- Managed all Audit engagements; ISO 20000, SAS 70 Type II, and General Controls Reviews
- Introduced first usage of Logical Server partitioning on AS/400, Solaris, Unix, HP-9000, and Open/VMS. BMC Patrol. Remedy, NetCool
- Proposed designed and implemented new $1,000,000 Internet telecommunication infrastructure
- Planned design, upgraded, and managed $75 million Global Voice and data telecom network
- Created Business Relationship Management function, IT Steering Committee and Architectural Review Board organizations.
