Systems Analyst/scrum Master Resume
Reston, VA
SUMMARY:
- Analytical professional with more than 10 years of experience identifying business needs, re solving system issues, managing data, and collaborating with Confidential to ready software systems for implementation.
- Self - motivated with an ability to quickly analyze business operations, work and data flow.
- Experience functioning as a subject matter expert in key areas of business process analysis, system integration, application development, training and operational support activities.
- Experience working with ITIL aligned processes and Agile/SCRUM development methodology.
TECHNICAL SKILLS:
Languages/Databases: SQL, Java, C++, Oracle, Access
Operating Systems: Windows 2000/ NT/XP/7
Software: HP ALM 12.50, MS Office Suite 2013 (Word, Excel, Access, PowerPoint, Outlook, Visio), SharePoint 2013, Serena Business Manager, Oracle Application Express (APEX), SQL Plus, Quest Toad, Teradata Impromptu/Queryman, PVCS Tracker/Version Manager, Sybase PowerBuilder7, Brio ReportBuilder
PROFESSIONAL EXPERIENCE:
Systems Analyst/Scrum Master
Confidential, Reston, VA
Responsibilities:
- Supporting BCV systems in all areas of the System Development Life Cycle (SDLC) to reduce business process complexity and improve data quality.
- Lead daily scrum meetings and trained new hires as well as client stakeholders.
- Analyzing and interpreting functional requirements, system business rules and specifications.
- Utilizing HP Quality Center to create test plans, test scenarios and test cases based on requirements and design documentation.
- Collaborating with developers to test application functional and non-functional changes across multiple environments prior to production deployment.
- Complying with PBGC policies and procedures for the security, confidentiality and integrity of personally identifiable information (PII) contained within the BCV system.
- Providing ITIL second-tier level operational support for BCV applications.
Confidential
Responsibilities:
- Fixed defects and ensured Oracle APEX UI designs were implemented and tested correctly.
- Identify and retrieved relevant data from Oracle APEX API packages using tools such as Toad and SQL Plus.
- Processed BCVS build deployments in Testing and Integration environments.
- Participated as needed in all phases of software development with emphasis on analysis, testing, and documentation.
- Assist in translating desired business requirements for the BCV S system.
- Developed design mockups and prototypes to effectively communicate design ideas.
Database Analyst / System Administrator
Confidential, Reston, VA
Responsibilities:
- Bolstered system productivity during migration/integration of pension plan data among 8 trusteeship processing divisions (TPDs) within PBGC headquarters.
- Performed pre-project analysis and reconciled databases using database programs and query tools involving SQL to perform exports, merges, and data loads.
- Archive files using Data warehouse utility, Archive Utility, and retrieval of pension data files.
- Managed system user accounts, provided end-user support, and monitored storage allocation to ensure no data loss.
- Extracted, integrated, and transformed data from various sources and formats to complete data mapping, gap analysis, and data cleansing.
- Ensured the pension calculation system was available during crucial business hours.
- Served as a liaison in conjunction with management, project manager, and staff by providing inputs in team responsibilities, quarterly targets, and improvements for the next contract year
Budget & Reporting Analyst
Confidential, Columbia, MD
Responsibilities:
- Developed and utilized analytical skillset while examining eligibility requirements for referral credits, and providing financial and forecasting analysis for the sales department.
- Assisted management, account, and sales representatives developing custom reports using SQL views in Oracle database and Cognos.
- Resolve issues, make informed decisions on procedures, and achieve profit growth.
- Utilized Data Warehouse application tools including Teradata Impromptu and Queryman, and billing systems to prepare summaries and detailed reports.
Programmer/Business Analyst
Confidential, Nashville, TN
Responsibilities:
- Analyzed, defined, and document detailed business requirements.
- Tested and debugged new and existing applications ensuring the system modifications meet the needs of the user.
- Fixed system change requests concerning SQR reports and modules within the application system.
- Converted and wrote SQL queries using SQL Plus and Toad.
- Developed SQR reports using Brio ReportBuilder.
- Document and track user requirements and changes to requirements using PVCS Version Manager/Tracker.
- Coordinated and worked effectively in a team of business analysts, testers, and programmers in an application development environment.
