SUMMARY:

• 7+ Years Managing the Full Project Lifecycle (Accountability, Budgeting, Structuring PM, and PM Methodologies)
• High - Visibility, Complex Global IT Projects
• Supervised up to 75 Technical Team Members and Managed Budgets Upwards of $15 Million
• Major Projects Included: 2 Cloud Projects, Multiple Data Center RelocationsInfrastructure Transformation & Upgrades, Information Security, Storage & Data EncryptionDisaster Recovery, Application & Data Consolidation, and Confidential
• Authentic Leader, Forward Thinker, Tenaciously Detail-Oriented Problem Solver, Viable Solutions Creator, Politically Sensitive
• Committed to Deadlines & Project Delivery, Influential & Persuasive Communicator
• Elicits Cooperation, Defuses Tension, Flexible During Times of Change

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

Senior Project Manager

Responsibilities:

• Supervised a 40-member self-organizing global team which consist of 3 Scrum development teams to include application developers, Cloud architects, and systems administrators, and third party vendors
• Drove agility, simplification, and rationalization throughout the application portfolio and infrastructure service
• On target for all goals; under budget by $112 Thousand ; and on schedule
• Gained $3.5 million in actual ledger savings by decommissioning old physical assets as application migrated to AWS, application rationalization and cost-out initiatives such as server consolidations, VM rationalization and elimination
• Saved money by determining it was the best price with the most services to allow Amazon to host at their site—involved a cost benefit analysis comparing 3 different vendors, development of evaluation criteria, ROI & RFP requirements, price and service models, chance of redundant services, and other factors
• Completed 83 migrations to the Cloud (on target for completion of 125 by year-end 2014) by leading world-wide product team in the implementation of IaaS and PaaS Cloud solutions (Automation via ServichMesh and Chef)
• Rapidly responded to increased business demands, standardized infrastructure builds, increased horizontal and vertical expansion (elasticity), and developed automation and orchestration to quickly build and teardown infrastructure
• Realized value through DevOps implementation and Cloud migration programs by fostered cross-team collaboration, individual accountability governance for developed solutions
• Oversaw the gathering of requirements, documentation, development, monitoring, pricing, and product launch
• Championed the use of Agile and Scrum project management methodologies with an incremental and interactive approach, as well as MS Project, Jira, and Confluence tools for project backlog, documentation, and KPI dashboards to measure team velocity
• Planned, managed, and conducted Scrum meetings for 3 developer teams covering project and sprint backlog, daily stand-up, planning, review, and retrospective meetings
• Per the project roadmap, prioritized product and Sprint backlogs, produced incremental delivery of new service offerings, and operational capability
• Created the development & release plan which included the build out of IaaS and PaaS environments, automation, orchestration, DR, elasticity, and integration of multiple Cloud Providers
• Collaborated with senior leadership to manage the escalation of impediments, staffing requirements, and status of the project
• Develop migration tracking dashboard to improve CIO communications and increase scrum team velocity
• Maintained and captured key performance indicators (KPIs) used to measure overall program performance and reported findings to leadership. Adjusted Sprint plans as needed to mitigate any variances to the product release schedule

Confidential, Houston, TX

Project Advisor / Senior Project Manager

Responsibilities:

• Selected as the senior project manager in charge of the centralization project
• Interacted or supervised a 14-member core team remotely (dispersed geographically) consisting of senior managers, project managers, solution architects, and technical SME’s, and third party vendors including construction & engineering
• Managed the budget and developed project plans to transition to a centralized support model
• Consolidated server infrastructure for all 30 locations globally into the central data center in Houston
• Developed a detailed infrastructure assessment and cost analysis, including as-built design documents, application portfolio, and hardware inventory along with support and maintenance costs
• Transacted data center technical and cost analyses for power (kWh), floor space (sq. ft), cable and rack layout, tape backup infrastructure, CAPEX investment for initial build out, and monthly / annualized OPEX costs
• Assessed and recommended a preferred vendor and negotiated pricing and Terms & Conditions for final selection—conducted CoLo service provider site visits, developed technical evaluation criteria, developed vendor rankings, performed ROI assessment, developed technical and contractual RFP requirements
• Evaluated IT financial, support, governance, and security models; completed SWOT, use-case, cost-benefit and GAP analyses; identified variances in current IT capabilities versus newly revised business and IT objectives for data center, Cloud computing, disaster recovery, and centralization of applications
• Created detailed project execution plans (included one-time and reoccurring cost budgets, relocation/migration strategy, data center and infrastructure design documents, project schedule, and resource management plan)
• Performed quantitative and qualitative risk assessments with detailed risk response strategy
• Planned and supervised the new SCCM deployment, remediation of existing infrastructure, and the implementation of orchestration capabilities along with the integration of existing IT governance procedures.

Confidential

Responsibilities:

• Planned to remediate all Windows 2003 servers globally
• Multiple strategies included a combination of Windows 2008 and 2012 upgrades / replacements, virtualizations, physical server builds, server / application consolidations, and server decommissions
• Planned, tracked, and controlled project schedules and resources, handled change management, managed the project budget, and risk mitigation strategies
• Built collaborative relationships with various Infrastructure and application teams and solidified deployment plans, identified technical and business risks, and identified cross-project dependencies
• Fostered consistency, efficiency, and predictability of new OS and server infrastructure deployments
• Ensured quality aligned with business objectives—tested multi-platforms systems, wide range of applications, test types
• Communicated project details and status to Confidential IT and business stakeholders to secure funding and managed expectations based on technology, business unit, application and / or site location

Confidential

Responsibilities:

• The project was completed on time and within approved budget
• Enabled encryption will eliminate the threat of sensitive data being accessible due to loss or theft of backup tapes
• Performed cost estimates for rollout with approval from leadership to follow in the project planning stage
• Coordinated installs for each site globally, communicated schedule of planned outages with business units and IT leadership, and obtained price quotes for licenses for all 41 locations globally

Confidential

Responsibilities:

• Managed the server infrastructure budget—team effort secured an $81,000 savings in budget costs
• Led a 3-member team in Malaysia and 5-member team in Houston
• Required extreme diplomacy and adherence to Malaysian government regulations, while meeting Confidential standards
• Worked indirectly with officials through Confidential managers in Malaysia to get this project completed on-time
• Traveled to Malaysia for approximately 35 days to supervise physical relocation
• Achieved minimum impact on IT services affecting global operations

Confidential

Responsibilities:

• Interfaced with 3rd Party offsite vendors such as Iron Mountain to negotiate offsite tape vaulting services and contracts
• Ensured conformity to data retention policies by working closely with Legal and Data Management teams
• Trained personnel globally to ensure proper use of this new process and made modifications to accommodate data storage requirements for each country
• Made Confidential better prepared for and able to recover from disasters; data is stored in secure, climate-controlled facilities, and data is also stored strategically and available to recovery site within a couple of days

Confidential

Responsibilities:

• Led a 6-member team, mitigated deficiencies found in audit, and improved security measures
• Reduced domain admins by 93%, from 2160 to 155
• Implemented service account password policy, role-based (Active Roles) security model, governance to enforce new security policies, and change auditor—monitored and notified to ensure adherence; implemented application Whitelisting

Confidential

Responsibilities:

• Led a 9-member team of AD and IT security architects and solution provider representatives from IBM
• Minimized virtualized and consolidated servers, and hardware costs
• Saved approximately $61,600 annually with no service contracts for hardware maintenance
• Project completed 25% under budget with a $20,000 savings
• Allowed for a more secure environment, increased ability to manage user accounts and email boxes, improved AD replications and data flow

Confidential

Responsibilities:

• Completed on-time, met all deliverables by deadline (initial relocation plan was cut in half to just 2 months)
• Garnered a 98.2% success rate of servers moved without incident
• Seamless move to employees, external partners, and shareholders; no integrity of data compromised with continuous support to the business; all downtime was scheduled outside core business hours
• Managed the server infrastructure budget and led a 20-member core team with upwards of 75 IT professionals, including solution architects, application developers, SME’s, business owners, and construction firm
• Steward of multiple vendor engagements and contract negotiations for outsourced activities
• Managed build out of new storage, backup, and blade server infrastructure utilizing local and virtual teams
• Responded to construction delays, compressed the schedule, maintained contact with vendors to make adjustments
• Mitigated and minimized business and technical risks: Analyzed case scenarios based on “what if” situations, setup infrastructure to copy data files, built-out seed equipment, equipment ran at both the old and new buildings simultaneously with same capabilities
• Managed requirements from 200+ stakeholders, including business account managers, application teams, and end-users representing several departments (created detailed test procedures)
• Wrote contingency plans requiring only 10 minutes to power up servers, compared to 4 to 5 hours previously