SUMMARY:

• Accomplished and result - oriented Project and Program Management Professional; versed in both Agile and Waterfall methodologies with over 17 years of experience in the IT software industry. Proven ability to manage and develop multiple projects concurrently;
• Lead Agile-Scrum project teams to success with continuous Integration and delivery and unified efforts among business and IT teams to achieve business goals with quantifiable results.
• Proven track record of executing Software, ecommerce, web based, projects from inception to launch.
• Focused, high-energy professional with a talent for leading by example and inspiring peak performance with a track record of success focused on Project management and Customer Success directives.
• Skilled mentor who excels at bringing out the best in the team. Attention to detail, organized and an excellent communicator.

AREAS OF EXPERTISE:

• Agile, Scrum Project Management
• Waterfall and SDLC Methodologies
• Continuous Process Improvement
• Business analysis
• Requirement Gathering
• Conflict Resolution
• People Management
• Project Planning
• Risk Management
• On Shore-Off Shore Coordination
• Quality Assurance & Testing
• Resource Planning
• Release Planning
• Scrum Ceremonies
• Change Management
• Strategic Planning
• Stakeholder engagement
• Team Building/Leadership
• Capacity Planning
• Reporting
• Scrum Master
• MS Office, Jira, Radar, SharePoint

PROFESSIONAL EXPERIENCE:

Confidential

IT PROGRAM MANAGER

Responsibilities:

• Successfully managed enterprise Java projects of varying size and complexity from inception to completion using Agile Scrum methodology in a Test Driven approach by meeting customer expectations as defined in the Project Charter.
• Responsible for the Agile project delivery by working with project charters, requirements, estimates, building schedules, tracking risks/issues, mitigations, release planning and preparing for launch/deployment.
• Collaborated with cross functional teams and subject matter experts to draft project schedules and plans. Monitored scope, costs, timescales and resources.
• Managed Scrum ceremonies, including Daily Stand ups, Backlog Grooming, Confidential Planning, Confidential Review and Confidential Retrospective. Scheduled and coordinated Scrum of Scrums meeting by focusing on areas of overlap and integration.
• Boosted customer satisfaction to 100% by implementing & delivering the new Concierge User interface within timeline.
• Defined, Implemented and scaled Agile/Scrum project management best practices across cross-functional teams that reduced the release cycle, timeframe and customer feedback.
• Collaborated and coordinated with the product owner to understand business objectives and product requirements and further groomed the backlog and planned sprints. Track and coordinate resources to meet objectives by escalating and removing any impediments.
• Provided regular communication on status to executives, project team, key stakeholders, and vendors.
• Constantly communicated and managed stakeholder engagement.
• Orchestrated organizational change from Waterfall to Agile methodology through development of Scrum framework, successfully promoting sustainable development, increasing productivity, ensuring seamless delivery and driving cross-functional collaboration.
• Used Radar to get Burn down charts, Confidential Capacity and Velocity of teams and track backlog, stories, resources, reports and the story point estimations.

Confidential

IT Project Manager/Scrum Master

Responsibilities:

• Planning, execution, projects deliverables, on time completion, within budget, etc. as per Customer standards.
• Estimated Scope, resources, risks & cost decomposing the project using WBS.
• Managed and coordinated the day-day operational aspects of the Project. Served as the single point of contact. Facilitated the Daily Scrum, Confidential Planning/Review, Backlog Grooming and Confidential Retrospective meetings.
• Communicate priorities, risks, and schedules to the executive management team.
• Ensured that all project work is completed and has met its objectives by 80% as per customer requirements.
• Improved team velocity by incorporating capacity planning into Confidential planning sessions. Worked closely with Development team, BA and QA teams as well as Stakeholders and members of management to resolve any issues.
• Compiled lessons learned and archived the project related documents as part of Organizational assets for future.
• Atlassian JIRA tool was used for the Scrum Ceremonies, grooming, planning, tracking

Confidential

IT Program Manager

Responsibilities:

• Budgeting & estimations, billing, managing resourcing needs, project tracking, quality improvements, ensuring CMM and SOX compliance.
• Defined and communicated project objectives/scope to the project team that are clear, useful and attainable.
• Planning, execution, projects deliverables, on time completion, within budget, etc. as per Customer standards.
• Work closely with the project delivery and engineering teams to ensure that customers receive the best service.
• Project execution, status tracking, issues tracking, changes tracking, risk tracking and monitoring and reporting to customer.
• Coordinated work with team members and monitored their progress on a scheduled basis.
• Drive team(s) to deliver on deadlines and priorities amidst changing requirements. Ensured that the team followed the continuous Integration and delivery process in order to deliver on time and within budget.
• Monitored the progress of the project and make adjustments as necessary to ensure the successful completion of the project.
• Circulated a weekly/monthly project status reports with regards to the open issues/risks and the project progress.

Confidential

Project Manager

Responsibilities:

• As a Project Manager for Business Internet Services eCommerce Department (BIS), worked on major Enterprise release related Java projects that focused on increasing the automation rate for Confidential Orders by planning, organizing, leading and controlling. Ensured production issues were resolved on a timely basis by working with the BA, QA & Dev.
• Spearheaded & developed the Inventory Management Project wherein the Mobiles, Accessories and the miscellaneous equipment were managed online in an internal Web Management System (WMS).
• Managed the end-end order process by performing cross-functional integration of all the 3rd party apps like. Facilitated meetings and provided timely and accurate status reports.
• Monitored and controlled changes by prioritizing the defects and issues, ensuring deadlines were met.

Confidential

Technical lead

Responsibilities:

• Defined the technical architecture for Confidential project.
• Ensured that all components of the technical architecture are properly integrated and implemented.
• Defined the development tools and environment.
• Trained the technical team in the development of the technical architecture.
• Provided technical support and technical quality control throughout all stages of the project
• Involved in all life cycle activities like coding, code review, unit testing, system testing, Integration testing and Production support

Confidential

Senior java developer

Responsibilities:

• Involved in coding Java, JSP’S, JavaBeans, Servlets, JavaScript and JDBC.
• Used STRUTS (MVC) Architecture.
• Involved in design and architecture work. Used rational rose for generating sequence and class diagrams.
• All SDLC activities. (High Level / Low Level Design & review, Unit Test planning & review, Coding & code review, Integrating the various components, Integration test plans & review, Integration testing, System testing, Production Support).