Strategic Account Manager Resume
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SUMMARY:
- I am a Senior Enterprise IT Consulting Sales and Business Development professional with consultative sales skills, years of selling experience, and knowledge of the IT marketplace.
- I’ve managed business sales plans, inclusive of top line revenues, quotas, margins, and growth objectives throughout my career.
- Some areas of expertise include Consulting Services, Enterprise Software, Complex Data Center Solutions and Infrastructure Services.
- Specifically, Enterprise Monitoring, Cloud and Automation, Big Data, Business Analytics, E - Commerce, Application Life Cycle Management, Mobility, Wireless, Security & Governance, Project & Portfolio Management, Business Process Transformation, IT Life Cycle Services/ITAD/Remarketed Services/Technology Integration/Field Installation & Maintenance/Spare Parts Logistics/Depot Repair & Refurbishment.
- Focused on Data Centers, I help clients plan, design, build, and implement problem solving, technical, and strategic business solutions, aimed at reducing costs, build efficiencies, automate processes, increase business service, and achieve greater profitability.
PROFESSIONAL EXPERIENCE:
Confidential, New York
Strategic Account Manager
Responsibilities:
- Manage the northeast territory for all Confidential - Confidential Sales Activities
- In 2014, sold two significant Call Center Service Management contracts each totaling more than $1M/Yr
- In 2014 and 2013, sold several consulting engagement contracts to deploy Infrastructure As A Services, Platform As A Service, and Cloud solutions to large enterprises in New England. Total revenue generated was greater than $3M utilizing premier Orchestration tools from Confidential and Confidential .
- Facilitate sales activities focused on IT Life Cycle Services/ITAD/Remarketed Services/Technology Integration/Field Installation & Maintenance/Spare Parts Logistics/Depot Repair & Refurbishment
- Partner with Confidential software. Certified to resell OEM software into enterprise class data centers. Solutions include Operations Monitoring and Analytics, Orchestration and Automation, Cloud, Business Service Management, Security, Project and Portfolio Management, and Application Testing, including Mobility Testing, Agile Management Software, and Continuous Delivery.
- Facilitate all sales activities including webinars and demonstrations. Conduct key executive sales meetings and marketing events. Negotiate Statements of Work, Professional Service Agreements, and Contracts.
- Account relationships with Staples, EMC, Ahold, BJS Wholesale, Fidelity, Travelers, Cigna, Pitney Bowes, GE, Boston Scientific, Iron Mountain, Aetna, United Technologies, Stanley Works, ING, and many more Connecticut and Massachusetts enterprise accounts.
Confidential
Senior Account Executive
Responsibilities:
- Named Accounts assignment in the Healthcare and Life Sciences Marketplace
- Marketed complete IT Infrastructure Services portfolio including managed services and project based work delivered from off shore Delivery and Operation Centers in India .
- Establish IT IS Sales Strategy for each account. Targeted specific services and consulting solutions which address client specific needs and requirements. Working with CIOs and their direct reports for Infrastructure delivery services to determine areas where Cognizant can return stated cost savings goals and increased efficiency goals.
- Engaged on several projects with various clients for help desk, cloud computing, data center transformation, remote monitoring, and end user computing services. Deals are multi-year, multi-million dollar projects.
Confidential
Senior Professional Services Sales Executive
Responsibilities:
- Marketed complete portfolio of Confidential Services in New York Metro and New England.
- Solutions included Managed Infrastructure, Managed Security and Intrusion Protection, Managed Device Service, Mobile Loyalty, Security Consulting, Network Consulting, Mobility Roadmap Services, Depot and On-Site Contract Services. Result: Services Account Manager of the year 2010.
- Secured first Confidential Enterprise Mobility Managed Service Contract to monitor and manage Ahold Corporation’s Wireless Intrusion Air Defense Security deployment.
- Services are being delivered via Confidential ’s Security Operations Center. Detect security breaches and alerts.
- Provide incident response. Result: First reference account in US for this service.
- Managed a $20m portfolio of service contracts. Grew contract base thru new business sales initiatives.
- Secured the renewal of strategic service contracts to maintain deferred revenue base. Result: Protect and grow strategic revenue base.
- In June 2010, chosen as member a newly created Sales Overlay team for Advanced Services nationwide.
- Supporting East Area Field Sales with Subject Matter Expertise for all Advanced Service offerings.
- Sales lead on all large, strategic opportunities. Create sales strategies, facilitate the engineering of customer specific service offerings, negotiate Service Level Agreements, terms and conditions.
- Ensure appropriate margins on all project engagements. Result: Created strategic awareness of new Managed Services brand and offerings. Enhanced Confidential ’s strategic position within Enterprise Named Accounts base by introducing capabilities previously not offered by Confidential .
Confidential
Account Executive
Responsibilities:
- Market complete portfolio of Confidential Services. Solutions included Managed Services, Integrated Support Services, Support Contracts, Mission Critical Support, Life Cycle, and Help Desk Services.
- Member of Named Account team providing client base with total solutions inclusive of appropriate services and support to ensure successful implementation of procured technologies.
- Closed three Managed Services contracts at Applera, Perkin Elmer, and Celestica Corporations in 2002 and 2003.
- Presented methodologies to provide server operations in an SAP Hosted environment.
- Accompanied customers to Atlanta and Toronto Trade Data Centers for tours, and negotiated details of the agreement, including terms and conditions
- Generated $15 million in new business over three years.
- Secured three Integrated Support Services contracts at AppleraPlaced Sun Servers, Dell Servers, Quantum Storage, and Storage Tek Sub-Systems under break-fix contracts, and became Single Point of Contact for these accounts. Centralized vendor management and interactions with Confidential Help Desk
Confidential
Senior Account Executive / Marketing Manager
Responsibilities:
- First Professional IT Sales position of my career. Confidential provided high level industry and technical sales training during first 18 months of employment. Learned a great deal about being a sales professional from Confidential and my management team during the 16 years I spent selling to the financial services vertical.
- Sold large systems, banking systems, software and solutions to small, mid-size and large institutions during my career at Confidential . Best sales proving ground I could have ever received, which has served me well during my career. I would be glad to elaborate on the many deals I closed while at Confidential during an interview session.
