Program Manager Resume
Sunnyvale, CA
SUMMARY:
- A focused and competent Program/Sr. Project Manager who has extensive experience of planning and managing complex multimillion - dollar strategic IT programs/projects aligning business goals with technology solutions using diverse technologies
- 16+ years of industry experience with almost 10 years comprehensive project management experience with fortune 500 companies in financial services, insurance and telecom domain
- Proven and verifiable track record of successful implementation and management of strategic, large and complex IT projects (System Integration, Custom Software, Enterprise Solutions, Infrastructure implementations and upgrades) with multi-geography teams in a highly matrix organization structure
- Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.
- Solutions driver with strong Analytical and Architecture skills who bridges the gap between business and technology while envisioning the bigger picture
- Quick learner, recognized for responsible attitude, excellent leadership, result driven approach, motivational qualities, long term vision and an eye for detail.
- Organized and goal-oriented with a strong focus quality and customer satisfaction
- Experience in vendor negotiations in support of timeline and commitment for IT project deliverables
- Strong experience in managing concurrent projects with different technologies
AREAS OF EXPERTISE:
- Quality Management
- Offshore Coordination
- Proposals and Contracts
- Mainframe, Data warehousing
- Test Planning
- Program/Project Management
- IT Strategy and Planning
- Risk Management
- Vendor Management
- Change Management
- Solution Design
- SDLC, MS Project
- CMMI, ISO Audits
- Process Compliance
- Executive Presentations
TECHNICAL SKILLS:
Teradata, Tablaeu, BO, Abinitio, Informatica, IBM ODM Advanced Insights, IBM BPM, webMethods, MQ, SQL Server, DB2, Oracle, .NET, IBM Mainframes, Data Power, MS Project, PPM Clarity
PROFESSIONAL EXPERIENCE:
Program Manager
Confidential, Sunnyvale, CA
Responsibilities:
- Teradata Database 15.10 Upgrade program for client’s Enterprise data warehouse platform (EDW) including testing of 1600 ETL jobs, 450 BO reports, 50 Informatica mappings, 10 Portal dashboards and 30 replication jobs
- Unix OS SLEs 11 upgrade for non-prod and prod environments
- Teradata 15.10 client (TTU) upgrade for all prod and non-prod servers
- Teradata environments merge and expansion - Teradata infrastructure expansion, Teradata infrastructure Merge, Building new primary and DR site for applications
Technologies: Teradata, Tableau, BOBJ, Informatica, Autosys
Confidential
Program Manager
Confidential, Cleveland, OH
Responsibilities:
- Successfully implemented Confidential Confidential Platform (Infrastructure and Application,$3M) for the bank which had high technical complexity and stringent schedule
- Accountable for the overall project delivery. Managed end to end delivery (scope to support transition) with diversified team of 50+ resources across various functional groups located at 6 different geographical locations (onshore & offshore) in a highly matrix organization
- Worked with business, architecture and business analysts to gather requirements, finalize scope and roadmap for the Program
- Responsible for finalizing project model, project planning, resource acquisitions, risk management, budget and forecast management and status reporting to stakeholders
- Program was first in enterprise for - SQL Server HA, ODM AI, Notification product upgrade, Monitoring tool Dynatrace
- Managed infrastructure implementation for IBM’s new product (ODM Advanced Insights)
- Worked with Oracle team to build downstream interface for the application
- Planned and executed support and ops transition smoothly
- Lead application and infrastructure implementation efforts for smooth Go Live for the project
Techologies: webMethods, SQL Server, IBM ODM AI, Oracle
Program Manager
Confidential, Cleveland, OH
Responsibilities:
- Successfully implemented large and complex project ($2.2M, 10 interfaces) to build a brand new product ‘ Confidential ’ for the bank which was designed to target large and mid-sized commercial banking customers for new revenue stream and competitive advantage
- Managed end to end delivery with diversified team of 40+ resources across 15 functional groups located at 9 different national and international geographical locations in a highly matrix organization
- Delivered an enterprise level payments repository enabling reusability across various applications
- Developed SIT, UAT plan working with Test teams, users and support teams and implemented effective execution of big bang test approach covering maximum scenarios within a short duration
- Lead Knowledge transition efforts for Users and Application support team for effective transition by creating support procedures, conducting transition sessions and post implementation validations
- Lead efforts to onboard additional payment sources from vendor (ACI) source systems to provide Pricing By Dollar functionality for Washington State health benefit exchange (ObamaCare Initiative) with a stringent timeline (within 3 months)
- Lead the efforts to implement new capability of providing customized transmission (GXS) to customers with the help of external vendor
- Lead efforts to evaluate (RFI) securities lending product from 3 different vendors
Technologies: Abinitio, SQL Server, IBM BPM, FTP, IBM Mainframe
Project Manager
Confidential, New York, NY
Responsibilities:
- Managed to take a control of the project within a week and executed Phase 1 of the project successfully delivering capabilities for oracle based warehouse and OFSSA implementation
- Lead the matrix structured team of Customer SMEs, Product Vendor resources (Oracle) and Consulting Vendor resources (EY) to meet the project objectives.
Technologies: OFSAA, Informatica, Oracle, OBIEE
Confidential
Project Manager
Responsibilities:
- Delivered most complex, largest and business critical ‘High Care Integration’ project (4500+ days and $2.2M budget) with exceptional quality to meet the program objectives. It was the most visible and closely tracked project from LTSB program board
- Managed project delivery with 80% new hires working across four locations. Built a strong team with comprehensive domain and technical knowledge transition and with effective use of senior resources
- Effectively managed overlapping end to end project deliveries for compliance and Integration projects (6 simultaneous projects) and also managed application support team
- Lead the challenging testing efforts for SIT and UAT and managed swift communication amongst six stakeholder groups, development team, test teams and users located at 4 different geographies
- Project reviewed by LTSB senior management (CIO and ADM) during client visit. Project nominated for Gold award at client site and Team won Dream Team award.
- Implemented comprehensive risk and issue management approach. Provided timely status and SLA reporting to customer management and program board.
- Spearheaded efforts to analysis and System and create a strong knowledge repository
Technologies: IBM Mainframe, FS, Datacom, VSAM, Connect Direct
Confidential
Project Manager
Responsibilities:
- Lead multiple simultaneous project teams on different technologies with combined team size was 40 for various applications in Load origination and serving area.
- Created managed services contract and lead team through transition and steady state for loan servicing platform
- Lead delivery of a new loan origination application on .Net platform within a short duration
- Managed large testing team (15+ testing resources) for data migration project from oracle to Teradata
- As a part of Hi Decommissioning, lead development and test teams (20+ development and testing resources) to deliver a data mart functionality and decommissioned old application
Technologies: IBM Mainframe, .Net, Oracle, Java, Teradata, Informatica
Confidential
Project Manager
Responsibilities:
- Lead Design and developed a functionality based on regulatory requirements for effectively stopping recurring card transactions
- Lead system testing efforts and coordinated with support team for batch cycle execution
- Worked with SME to support acceptance testing, prepared implementation plan and handled implementation
Technologies: IBM Mainframe