SUMMARY:

Senior Project Manager with over 20 years of experience in IT management and process re - engineering for the IT, healthcare, financial/banking, broad band communications, and food service industries. Experience includes Project Management, Business Analysis, managing budgets, timelines, and resource allocation tracking (MS Project) as well as working in collaborative team environments that used Waterfall, and Agile methodologies. Performed gap analysis and needs analysis, determined workflow process deficiencies and/or system enhancements, and worked with stakeholders to understand the business processes and needs to define the most suitable and efficient technical solution for complex business problems. Great work ethic and possesses excellent leadership, interpersonal, outsourcing, and communication skills.

TECHNICAL SKILLS:

• Project Management
• Project Estimating/Budgeting
• Risk Analysis
• Issue and Scope Management
• Cost/Benefit Analysis
• Business Analyst
• Program Management
• Methodology
• Innotas
• Project Planning
• Leading JAR & JAD Sessions
• Gap Analysis
• Change Management
• Enterprise Resource Planning
• Process Management
• Agile
• Waterfall
• SDLC
• MS Project
• Jira
• Primavera
• VPMI
• Clear Quest
• Clear Case
• SharePoint
• SQL Server
• Oracle
• MS Access
• Informatics
• MS Office
• Excel
• Visio
• PowerPoint
• Outlook
• Rational Rose
• Requisite Pro
• Clarity.

PROFESSIONAL EXPERIENCE:

Confidential, St. Louis

Consultant / Senior Project Manager

Responsibilities:

• Project Manager for Confidential Big Data Research Network project.
• Manage projects according to Confidential IT PMO Methodology.
• Manage replacement of 5,300+ digital phones with Voice over IP phones.
• Manage upgrade of 400+ edge switches, routers, and network servers.
• Manage upgrade of Core, QoS and distributed network layers.
• Manage UPS and Epower upgrade and installations.
• Contract labor acquisition and management. Resource and Staffing Management.
• Communicated status and issues to upper level management and project owners as outlined in communication plan.
• Defined, planned, execute and Managed VoIP project plan, charter, scope, requirements, risks, issues, change management and schedule according to Confidential IT methodology.

Confidential

Consultant / Senior Project Manager / Business Analyst

Responsibilities:

• Oracle 8i to Oracle 11i Migration (budget - $1.6M),
• Panera Café Kiosk 2.0 (budget - $1.9M)
• OBIEE 10g upgrade to OBIEE 11g (budget - $300K)
• EDW migration (budget - $475K), Corporate Catering Reports (budget - $273K)
• Managed projects according to Panera’s ESDM standard for System Development Lifecycle (SDLC). Defined, planned, executed and controlled project charter, scope, requirements, release plans, risks, and schedules along with tracking multiple tasks. Communicated with project owners as outlined in communication agreements.
• Monitored project cost projections. Report variance to Executive Directors. Managed multiple project funds according to established financial board policies and procedures.

Confidential

Consultant / Sr. Project Manager / Business Analyst

Responsibilities:

• Managed the following Infrastructure projects.
• Mississippi Contact Center implementation (budget - $1.5M)
• Florida Contact Center implementation (budget - $1.2M)
• Interactive Intelligence Contact Center Solution (budget - $940K) that involved Telephony Phone System, VoIP, MPLS circuits, Remote Content Servers; and Cisco Unified Communication Manager - SIP.
• Utilized the following project and desktop software: MS Project, Visio, SharePoint, MindManager, and JIRA. Managed on and off site resources.
• Quality Management requirements and User Acceptance Testing (UAT) in order to adhere to project change requests related to time, scope and budget.

Confidential

Consultant / Senior Project Manager

Responsibilities:

• Installation of VPN Tunnel Gateway (budget - $187K)
• Prescription notification removal - Remove Rx (budget - $150K)
• Internet Security Improvement (budget - $400K)
• Client Website Redesign (budget - $4.5M)
• Mobile Applications to include Windows Software (budget - $650K)
• Email Rewrite (budget - $875K)
• Split Family/Multi Family group plans (budget - $3.4M).
• Used Clarity to predict the specified budgeted amount, track weekly finances and compare those weekly reports to the predicted budget. Prepared project labor estimations, Rough Order of Magnitude (ROM), calculated ETC and ATC.
• Aligned Project Intake process to improve the speed of getting projects through the pipeline. Assessed Phase Gate review processes to ensure quality.
• Managed projects according to ESI’s standard for Solution Delivery Lifecycle (SDLC) to include IT estimation and planning, intake, analysis, design, development, implementation, and closure. Constructed project request forms, charters, plans, resource matrices, and status reports. Forecasted budget, financial allocations and funding reviews presented to senior staff for approval.
• Provided provisional funding and executed funding calculations and burn rates.

Confidential

Consultant / Sr. Project Manager / Business Analyst

Responsibilities:

• Performed project management activities required to implement an outsourced Payroll, HR Benefits and Time and Attendance solution. Followed Agile methodologies.
• Planned, monitored, and managed in coordination with the Project Steering Committee for the ADP Project using industry standard project management disciplines.
• Worked closely with the Project Management Office Director, project sponsor(s), ADP, and others in program and project management to guide efforts in achieving intended business results by business critical dates, within budget and scope.
• Analyzed and constructed a formal SDLC baseline model to align with Confidential ’s project management principles as it applied to the ADP conversion project.

Confidential

Client Account Manager

Responsibilities:

• Followed Agile and Waterfall methodologies.
• Reviewed and approved contracts and invoices.
• Managed multiple on-shore and off-shore Software Development teams.
• Created full-scale project plans and associated communications documents.
• Developed financial forecasting and estimated the resources and participants needed to achieve project goals.
• Planned and scheduled project timelines and milestones using appropriate tools.
• Created and delivered progress reports, requirements documentation, and budget reports for upper level management.

Confidential

Consultant / Senior Project Manager

Responsibilities:

• Managed a team of DBAs, data modelers and data architects on banking data conversion effort. Held gap analysis sessions to determine the categorization of the data in Confidential system based on how the data would be stored and retrieved from the Confidential system; and the data was cleansed and uploaded to the Confidential system.
• Used Clarity to identify work efforts for each resource. Used Clarity to clarity to predict the specified budgeted amount, tracking weekly finances and comparing those weekly reports to the predicted budget. Tracked all project financials, all resource hours in Clarity and determined the overall project costs.
• Supported Einstein Conversion to WFA applications - CIV, SmartStation, and Wisdom and the migration of East Coast applications to West Coast platform.

Confidential

Consultant / Project Manager

Responsibilities:

Provided senior level project management service in support of Charter Engineering PM Model. Generated Project Charter, Schedule, Functional, Non-Functional and Business Design requirements.

Confidential

Consultant / Senior Project Manager

Responsibilities:

• Sr. Project Manager for implementing semiannual Epic software releases.
• Sr. Project Manager for implementation software upgrades.

Confidential

Consultant / Senior Project Analyst

Responsibilities:

• Project Analyst for Confidential / Confidential Off-Shore application decommissioning effort for migrating A.G. Edwards applications to Confidential IT system.

Confidential

Consultant / Project Manager / Senior Business Analyst

Responsibilities:

• Project Manager, Sr. Analyst, and Developer for Confidential . WorkBrain and Kronos payroll and timekeeping implementation. Managed the implementation of the Employee Special Earnings Hourly Wage Adjustment program.

Confidential

Consultant / Sr. Business Analyst/ Project Manager

Responsibilities:

• Provided analysis service in support of the following applications: Compliance Management Reporting System, Branch Supervision, and Account Profile.

Confidential

Consultant / Data Warehouse Business Analyst / Project Manager

Responsibilities:

• Project Manager responsible for team members to define and document business processes, business requirements, functional specifications, technical specifications, and test plans in support of the Capital Markets Investment Analytics.

Project Manager / Sr. Programmer Analyst

Confidential

Project Manager / Sr. Programmer Analyst

Confidential

Project Manager

Confidential

Project Manager

Confidential