OBJECTIVE

Director position that maximizes my managerial, program management, project management, product testing, quality assurance, team-building, client services, and Six Sigma experience. The ideal position provides an opportunity to develop strategies and implement streamlined processes that enable organizational efficiency and high-performance teams.

SUMMARY

25+ years of experience, with extensive experience as a Sigma Black Belt, HW/SW SQA Test Manager (Functional and System Test), Beta Programs Manager and Product Integration / Packaging Manager. I also have six years of client services, project/program management, financial planning, resource management, quality assessment (CMM, ISO) and programming experience.

PROFESSIONAL EXPERIENCE

2010-present Confidential,Austin, TX
Director Test Engineering

• Currently managing a team of engineers, responsible for product and system test of Dell’s SW VMware Plugin product.
• Developed and deployed a test case automation strategy for Dell’s SW VMware Plugin product and exceeded performance goals.
• Drove the development and implementation of an improved and more efficient Agile/Scrum model for the Dell SW VMware Plugin development and test teams.
• Developed and implemented a strategy to migrate all Enterprise global test teams (including vendors/ODMs/partners) off legacy test case management tools onto an Application Lifecycle Management (ALM) tool, enabling mapping of requirements to test cases and test cases to defects for closed-loop corrective actions.
• Developed and deployed a “Competitive Analysis” strategy for Dell servers and drove results back into the development engineering teams, influencing our 12G server product line.

2007-2010 Confidential,Austin, TX
Executive Assistant / Senior Business Operations Manager

• Executive Assistant to the Vice President (VP) of PG Global Test. Responsibilities extended across 4 global regions.
• Received VP Award.
• Responsible for all major communications from the Vice President’s (VP’s) office.
• Managed a team of Project Engineers (PjMs).
• Managed a Global Resource Capacity Plan across 4 global regions.
• Developed a product prioritization tool.
• Provided guidance into the overall budget.
• Organized Leadership Conference(s).

2004-2007 Confidential,Austin, TX
Senior Project Engineering Test Manager

• Managed (2nd Line Manager) a team of ~60 managers, engineers and technicians with responsibility for product testing Enterprise server products.
• Developed, documented and implemented a test waiver process across Client and Enterprise lines of businesses within 4 global regions.
• Developed, documented and implemented an Off-Block or Out-of-Cycle process across Client and Enterprise lines of businesses within 4 global regions.
• Facilitated a cross-functional team across Client and Enterprise lines of businesses within 4 global regions that defined, documented and implemented key test processes. Solely responsible for documenting and editing a 150+ page hard-copy document.
• Managed a team of Enterprise server sustaining test engineers.
• Managed Out-of-Cycle requests (critical customer issues) for Enterprise server sustaining projects.
• Developed, documented and implemented a process to off-shore the Enterprise server sustaining mission.
• Managed a team of Enterprise server software test engineers.
• Facilitated and implemented an automated Acceptance process for Enterprise server software.
• Facilitated and implemented an automated Regression test process for Enterprise server software.

2003-2004 Confidential,Newark, CA
Six Sigma Black Belt

• Facilitated workout sessions, meetings, DMAIC and DMADV projects.
• Implemented the Change Acceptance Process (CAP) for key projects.
• Defined and implemented a Storage Beta process across multiple teams.
• Completed a defect analysis on “where found” vs. “where should have been found”.

2001-2003Confidential,Newark, CA
Storage Senior Quality Engineering Manager (2nd Line)

• Managed a group of 40 engineers and contractors (multi-site), with responsibility for Storage arrays, SANs and multiplatform functional and system verification.
• Delivered more than 10 projects in less than 6 months while undergoing a major restructure within my organization.
• Streamlined existing and created new processes within my organization to enable the team to operate more efficiently and reduce redundant test activities.
• Teamed with a partner system test group, defined and documented roles and responsibilities that minimized test redundancy between the teams.
• Initiated a process with Product Development Engineering that defined, documented and deployed guidelines for unit testing.
• Implemented a Tools group within my organization with a charter to develop and employ tools to improve test efficiency and reduce test cycle time.

1999-2001Confidential, CA
Sun Cluster Senior Software Quality Engineering Manager (2nd Line)

• Built and staffed a new department of 20 test engineers and managers. Also, defined a system test strategy and various processes.
• Managed a team of managers and engineers, with responsibility for certifying Sun Cluster products.
• Initiated the Portable Test Suite project. The HW Product Test team used this suite as an Acceptance Test prior to officially accepting the software stack for Integration testing.
• Instrumental in streamlining the Functional and System Test processes within the Sun Cluster organization.

1997-1999 Confidential, CA
Senior Manager (2nd Line)

• Managed 5 major groups and more than 20 employees.
• Software Quality Engineering Test - certified several major software projects (i.e., Envision, Alliance, and 300mm). Deployed WinRunner to automate tests to reduce certification time.
• Release Management ; managed and maintained all internal software builds and
• customer shipments.
• Technical Publication ; managed all relevant Technical Publications and Release Notes with each major product.
• System Administration - provided system administration support (i.e., server support, software installation and debugging, computer upgrades, etc) for the entire software department.
• Defect Tracking System - identified and resolved major issues with the defect tracking system (PVCS-Tracker by Intersolv), which enabled the software department to operate more efficiently.

1996-1997 Confidential,CA
Senior Beta Programs Manager

• Defined, facilitated, managed and implemented Beta programs for external key customers.
• Provided external customer management.
• Provided matrix management for R& D, Tech Support, Tech Pubs and the Test organizations.

EDUCATION
Bachelor of Science in Computer Science