PROFESSIONAL SUMMARY:

• Senior Project Management and Business Operations Manager with 20 years of success in delivering complex IT Software and Business Process Improvement projects.
• Leader in driving strategic business transformation of project management and business operations processes. Skilled change agent, experienced with implementing large software releases. Proven capability to develop fiscal/budgetary controls and instill operational excellence at Fortune 50 Companies.
• 20 years of proven results leading cross functional project teams to deliver project scope on schedule and within approved budget. Large scale software development, building new environments, process and quality improvements and LOB new product development or product line extensions.
• Defined and developed process for retiring applications and decommission of server hardware. Project Manager of process improvement initiative to develop Line of Business PMO. Achieved CMMI Level 3 standardized processes with 50% increase in project pipeline delivery while exceeding budgetary objectives by 20%.
• Worked with senior executive management developing and implementing new PMO organizational structure, standardized project methodology and portfolio reporting and budgeting processes in 2 Fortune 50 companies.
• Experienced in management roles requiring strong situational leadership. Recruited and relocated by CIO to lead development of IT resource management process with over 2000 resources and annual budget of $300 million. Expanded IT resource planning horizon from 3 months to over 12 months.
• Directly influenced senior executive project decisions with weekly and monthly project pipeline and budgetary expenditure presentations and reporting. Enabled Senior Executives to prioritize and focus resources on key strategic initiatives and deselect low payback projects, resulting in 50% increase in delivery of high impact projects.
• Leader in business process improvement initiatives across 4 Fortune 50 companies. Proven ability to analyze, plan and prepare organizations for large, cross functional change initiatives. Developed new test processes and procedures reducing release related production defects by 50% while ensuring code consistency across all environments.

TECHNICAL SKILLS:

• MS Word
• Power Point
• Excel
• Project
• Access
• Crystal Reporting
• Visio
• Cobol
• CORBA
• XML
• AS400
• RPG
• COTS
• Java
• Sequel
• Quality Center
• Mainframe
• Distributed
• Databases
• JCL
• Use Cases
• Vendor Management
• CMMI
• SDLC
• Six Confidential
• Process Work Bench
• Swim Lane Diagrams
• EVA
• RFP/RFI
• Risk Analysis
• DMAIC
• Clarity
• PM
• TPM
• SharePoint
• JIRA

PROFESSIONAL EXPERIENCE:

Confidential, Texas

Senior Project Manager - Tax

• Managed requirements, development and testing for ControlM job scheduler application in new distributed environment. Managed internal, offshore and vendor resources.
• Leader for Hardware, Security and Manual Process Automation work streams.
• Large project moving Tax applications from mainframe to distributed Linux environment and converting databases from DB2 to Oracle.

Confidential, Fort Worth, Texas

Program Manager- Vice President

• Managed $20M Network Infrastructure Program with 6 work streams.
• Successfully managed complex and highly interdependent project schedules
• Ensured on time implementations of projects utilizing hybrid methodologies.
• Ensured requirements were clear, acceptance criteria defined and user stories were complete.
• Led innovative program tasked with designing and implementing new Confidential test methodology.
• Leveraged software development and project management best practices and developed new Governance and Quality Standards.
• Developed high impact presentations and status reporting, communicating with executive stakeholders.
• Championed Scrum practices and hybrid project management methodology.
• Led multiple teams to retire 40 applications and decommission 300 hardware servers resulting in $35M annual cost savings.
• Reduced test environment work streams from 7 to 2, resulting in annual cost savings of $10M and ensured code bases were identical.

Senior Change Manager - Vice President

• Led program initiative for LOB for Rebranding of banking statements and tax notices from Countrywide to Confidential .
• Senior Manager leading team responsible for testing, creating, printing and mailing over 2 million year end banking statements and tax notices.

Confidential, Dallas, Texas

Senior Project Manager

• Managed 10 projects for Loss Mitigation and Recovery Management within Default Management Line of Business, requiring significant management of third party vendors.
• Managed full SDLC from requirements thru testing and implementation.
• Led initiative to customize vendor 3rd party software for new Loss Mitigation work flow system.
• Key Contributor in development of PMO process methodology, deliverables, reporting and templates.
• Decreased auto loan losses by 10% during economic down turn.
• Implemented new process and procedures for 3rd party vendor selection.

Confidential, Dallas, Texas

Program Manager

• Led development of IT portfolio, pipeline and resource management processes
• Staff management of 50 associates for geographically-dispersed organization.
• Managed IT contract labor and vendor selection processes, annual budget exceeding $50 million.

Program Manager

Confidential, Overland Park, Kansas

• Staff management and development responsibilities for 10 project managers.
• Led development of new Project Management Office leveraging PACE methodology.
• Developed project methodology, implemented portfolio and pipeline processes, and stage gate reporting processes.
• Developed high impact presentations and coached Executive Management in delivery of budget submission to CIO.
• Senior Project Manager responsible for delivering 20 large and complex efforts for multiple LOB, utilizing full SDLC and project and program management best practices.
• Only LOB to receive budget approval in single pass presentation. Recognized as Best in Class.
• Reduced Contract Labor expense by $10M annually.

Project Manager

Confidential, Kansas City

• Led Six Confidential quality improvement initiatives.
• Lead project manager for 15 systems and operational projects.