SUMMARY

Confident, detail-oriented and results-driven Project Administrator/Project Manager with proven ability to support all levels of management with polished professionalism and integrity. Demonstrated success in effective planning, resource scheduling, coordinating, and meeting deadlines of multiple projects.

• Planned, directed, and managed designated projects.
• Ensured that objectives were accomplished in accordance with outlined priorities.
• Delegated responsibilities and designed time schedules and analyzed budget forecasting.
• Reviewed project status reports during each operational phase.
• Prepared meeting minutes with facilitation and weekly project status reports for management.

Core Competencies:

• Project Planning/Execution
• Microsoft Project Scheduling
• Productivity and Efficiency Improvement
• Work Breakdown Structures
• GANTT Charts
• ITIL Methodology: align business and IT

CERTIFICATIONS/TECHNICAL PROFICIENCIES

Certifications: PMP (Project Management Professional training…pursuing certification), MS Office Certificate 2003,
ITIL (Information Technology Infrastructure Library Foundation Certificate), Six Sigma Green Belt training
Platforms: Windows 95/98/NT/2000/XP/Windows 2003, Windows 2007, SharePoint 2005/2007
Software: Microsoft Project, MSOffice (Word, Excel, PowerPoint, Access, Visio) Outlook, Lotus Notes
Languages: COBOL, HTML, Java Script, Visual Basic

PROFESSIONAL EXPERIENCE

Confidential - (formerly C21 Dabbs & Assoc.) 1997 - Present
Real Estate Agent/Project Manager (PART-TIME)

• Utilize the start-to-finish approach and overall project management in Real Estate Transactions
• Initiate benchmark studies of the Real Estate market and Conduct CMA (comparative market analysis) for fair market-value pricing and budget forecasting
  for client (buyer/seller)
• Plan and Schedule property showings for sellers and buyers, Execute contracts for clients and property listings
• Monitor all phases of real estate transactions; financing, title search, attorney review, final walk-through of property, and attend Closing of real estate transaction.

Confidential- Chicago, IL 2010 - 2011
Project Management Professional Training (PMP Certification in progress) PMI.org
Six Sigma Green Belt Training (Certification in progress) Deming Institute
Business Analysis, Managing Projects with Microsoft Project, SharePoint 2007

Confidential 2008 - 2009
Project Administrator/Senior Administrative Assistant

• Created Scope of Work for client signature for new business
• Processed revenue events and billing clients, analyzed budget forecasting, reconciled unpaid invoices via Oracle
• Arranged travel and managed expense reports, budgets and schedulingfor Principals, Project Managers and Consultants.
• Resource allocation for projects via MS Project tool
• Assisted in meeting minutes, PowerPoint presentations layout and designed Benefits Packages/Brochures.
• Microsoft Office 2003 Certified (trained peers on MS office applications)

Confidential 2004 - 2007
Project Manager/Senior Executive Assistant

• Designed and managed presentations and supplemental information for Executives
• Reviewed, addressed and completed Service Requests
• Created and maintained SharePoint database site for team
• Developed daily Exception Reports and Approved payments online via Bank’s website.
• Processed purchase orders for legal department via PeopleSoft tool
• Managed special events for local site
• Scheduled and tracked all projects
• Arranged travel and managed expense reports, budgets and scheduling for Vice President
• Managed high level Executives calendars
• Managed and resolved outstanding issues of unpaid invoices
• Created and maintained Excel spreadsheets and Visio flowcharts

Confidential 2003 - 2004
Administrative Assistant

• Direct report and support to Vice President /IT Department
• Scheduled meetings and maintained calendar
• Prepared purchase requisitions, check requests, and seminar training forms.

Confidential 2002 - 2003
Helpdesk Support Analyst/Database Maintenance

• Screened callers for Technical and Business issues on various software applications
• Ensured all inquiries received via e-mail or phone is placed into PVCS Tracker database immediately for research and resolution in a timely and efficient manner.
• Maintained client database, created and generated reports, tables and queries.
• Ensured timely distribution and mailing of membership I.D. cards.

Confidential 1998 - 2002
Executive Assistant

• Processed client accounting billings, designed PowerPoint presentations, MS Excel spreadsheets with mathematical formulas to update and track manager and staff expenses,
  monthly client billings for the Audit department.
• Built database for client information (Access/Excel), instructed support staff on software applications, scheduled and arranged conference meetings, flight arrangements,
  and calendar maintenance.
• Ordered supplies via E-Way (i.e. fax machine supplies and office supplies)
• Scheduled training courses for managers and communicated with clients on a daily basis regarding conference scheduling.

Confidential 1996 - 1998
Database Spreadsheet Analyst

• Developed Excel spreadsheet and graphs, created mathematical formulas for budget figures.
• Designed and formulated worksheet links for consistent updating of data and graphics.

EDUCATION

• Bachelor of Science - Computer Information Systems and Management