SUMMARY:

• Hands - on seasoned Program and Project Manager with more than 20+ years’ significant success leading complex business initiatives to develop improved business processes and technology driven services.
• Business Analyst and Strategist skilled in developing well-functioning and productive cross-functional business and technical teams to facilitate the identification of business requirements and success in translation of business needs into documented engineered solutions, integrating people, processes and systems.
• Professional with proven record in design and development of program and project methodologies and standards that ensure feasibility, effective launch, and completion of objectives.
• Expert in conducting risk and gap analyses that deliver data to guide delivery of enhanced business capabilities.
• Strong communicator with organizational and interpersonal skills necessary to influence and involve all levels and stakeholders .
• Manage full SDLC, inception through warrantee, budget creation through closeout.

PROFESSIONAL EXPERIENCE:

Confidential, Wayne, New Jersey

Senior Manager

Responsibilities:

• Manage Agile based effort to deliver immediate intervention to process deficiencies and/or performance improvement.
• Lead infrastructure buildout for application performance, established schedule and budget.

Confidential, North Bergen, New Jersey

Senior Project Manager

Responsibilities:

• Led cross functional teams through Sterling 9.2 to 9.5 upgrade project; development, testing, deployment and closure steps and their related PMO phase gates
• Directed efforts for Omni-Channel new functionality delivery. Supported detail designs, development, vendor integration and technical and business testing. Enhanced functionality for Confidential, and BOSS
• Managed Vendors activities; SOW, PO, tracking budget to actual, and invoice review. Program budget $4.4M.

Confidential, Bridgewater, New Jersey

Senior Project Manager

Responsibilities:

• Lead international R&D medical device schedule integration project spanning 2 portfolios and 6 functional areas.
• Compiled independent schedules into a consolidated 8000-line project plan.
• Developed custom project dashboard and critical path reports for project management and leadership updates.

Confidential, Florham Park, New Jersey

Project Management Advisor

Responsibilities:

• Managed 32,000 hour Buy Online Pick-Up in Store ( Confidential ) initiative.
• Managed business and technology 24,000-hour 140 resources Omni-Channel project composed of multiple development streams.
• Resource cost $1.44M. Team spanned employees and onshore and off shore consultants.
• Customized Confidential Distributed Order Management package. Full SDLC responsibility.
• Directed 8,000-hour 30 resources infrastructure projects with capital budget over $2.4 million. Procurement, acquisition, rack & stack through hardening scans along with application penetration testing

Senior Project Manager

Confidential, Florham Park, New Jersey

Responsibilities:

• Led digital Confidential .com speed improvement projects. First project integrated speed enhancements from Akamai. Second project focused on code optimization.
• Guided IT, facilities and networking teams on deployment of Innovation Lab. Small project to establish POS and foundation for customer experience innovations.

Confidential, Plano, Texas

Project / PMO Practice Leader

Responsibilities:

• Led cross-functional business and technology teams in the definition and execution of project objectives.
• Acted in Project Manager and Business Analyst roles for 3G/4G and Satellite infrastructure engagement. Documented logical environment contextually and via Visio for public sector clients. Prepared for Physical environment write-up.
• Managed on-site and remote program and project engagement engagements, and related internal, vendors and client resources.
• Created program integrating Aliado’s PMO/Project Management methodology into third party COE improving and streamlining delivery processes while strengthening governance.
• Managed domestic and international program and project engagements, and related vendor and client resources. Most focused on install of Imperva security appliances at customer sites.

Confidential

Project Manager

Responsibilities:

• Manage multiple Salesforce.com projects to improve business processes used to perform Confidential Talent Acquisition and Marketing initiatives.
• Lead the integration of a prospect contact management system and marketing database conversion from FoxPro and Access to enable MS support of applications interfaces to Marketing systems.
• Direct all business units, vendors, and technical personnel responsible for the integration of new systems.
• Identify and establish all program and project lifecycles, including requirements gathering, system specification, and leading the development, testing, and integration of new systems.
• Utilized Clarity for project status reporting, budgeting, forecasting, and maintenance of project plan.
• Reduced Marketing Data Services Repository teamwork requirement 50% by leading the automation of manual processes, cutting processes that required monthly and weekly processing down to daily processes through automation.
• Directed all business units, and technical personnel responsible for the integration of Salesforce.com applications.
• Identified and establish all program and project lifecycles, including requirements gathering, system specification, and leading the development, testing, and integration of new systems.
• Documented technical environment current and future state.

Confidential, Somerset, New Jersey

Program Manager

Responsibilities:

• Directed a program consisting of two projects focused on delivering workflow automation using the Pega Systems Business Process Management (BPM) software solutions.
• Created portfolio dashboards to enable primary stakeholders to view program-related data about resources, business areas, and the status of deliverables and milestones, facilitating better PMO visibility.

Confidential, Parsippany, New Jersey

Project Manager

Responsibilities:

• Led post-acquisition Marketing integration projects spanning all functional areas Project team consisted of 7 areas and 30 resources.
• Accelerate transitions from unique activities to business as usual.

Confidential, Rochelle Park, New Jersey

Project Manager

Responsibilities:

• Validated and streamlined business processes maximizing automations freeing scarce HR resources to focus on value-add activities for their business partners. Integrated custom applications into centralized Oracle HR application

Confidential, Basking Ridge, New Jersey

Associate Director

Responsibilities:

• Initial part year sales exceeded $ 50 Million and over 100,000 lines activated
• Defined business processes and trained national sales teams
• Ensured compliance with DOJ mandate regarding information sharing between Verizon and Confidential

Senior Project Manager

Confidential

Responsibilities:

• Delivered multiple retail projects on time and within budget.

Confidential, New York, New York

Project ManagerResponsibilities:

• Created a portfolio and resource management tool used to integrate Pharmacy Operations and Clinical Strategy projects; oversaw key release dates, functional resource commitments, and inter-project dependencies.