SUMMARY:

• Senior Technical Project Manager with more than 25 years of experience in management of projects in the development of software applications and infrastrucrual projects.
• Technical Project Manager with more than 30 years of experience in applications and software development on various operating systems and platforms.
• Expert in various methods of Project Management methodologies including Agile/Scrum, Agile/XP Programming, CMMI, CPM, TDD and Waterfall models, Business system analysis, software development, risk management, release management, test management, and quality assurance teams for IT Development.
• Expert in IT Systems Administration and platform requirements, networking, troubleshooting and implementation with regards to custom software development applications.
• Excellent Technical Writing skills, Analytical Problem Solving and Defects Tracking. Excellent Written and Verbal Communication Skills, Good Interpersonal & Analytical Skills, Self - Motivated and Organized in Delivering High Quality Software Solutions.
• Diversified and varied roles include Business Analyst, Software Architect, Software Engineer, Systems Administrator, Systems Engineer, Database Administrator, Database Analyst, Release Manager, Testing Manager, Quality Control Manager and Software Engineering Consultant.
• Vertical Industry Expertise with Healthcare, Insurance, Public sector, Financial Services, Electronics, Energy and Utilities, Manufacturing, Telecommunications, Customer/Employee Loyalty and Transportation with various companies such as Pepsico (Pepsi), Time Warner, Whirlpool, Hewitt, Chase, Facebook, Tenet Healthcare, Perot Systems, Amazon, Caterpillar, Novartis/Alcon Laboratories, and Verizon.
• Expert in Server Administration in Windows Server 2008/2012/2016 , Team Foundation Server 2008/2012/2015 , SharePoint 2010/2013/2016 and Project Server 2010/2013/2016.
• Expert in the implementation and management of software development projects implementing AJAX, ASP.NET (C#), Java, jQuery, MySQL, MSSQL, Oracle, SAP and PHP.
• Strong consulting services background with ability to perform under ambiguous and pressure filled environments.

PROJECT MANAGEMENT TOOLS:

• AceProject
• Axosoft OnTime
• Basecamp dotProject
• Easy Projects .NET
• JIRA
• Microsoft Project
• Microsoft Share Point
• Microsoft Team Foundation Server
• Rally
• Teamcenter
• TrackerSuite.NET
• Process Maps
• Use Cases, User Stories
• Storyboards and scenario modeling
• Data Flow Diagrams
• Business Process Flowcharts
• Decision trees
• Microsoft Dynamics
• PeopleSoft
• Sage
• SAP
• Adaptive Software Development (ASD)
• Agile (SCRUM)
• Agile (XP Programming)
• CMMI
• Critical Path (CPM)
• DevOps
• Feature Driven Development (FDD)
• Test Driven Development (TDD)
• Waterfall
• Benefit Tracking
• Budgeting (Fixed Bid)
• Change Control Mgmt
• Configuration Mgmt
• Full Application Lifecycle
• Procurement Mgmt
• Quality Management
• Release Management
• Risk Management
• Service Operation Lifecycle Management
• Vendor Management

EXPERIENCE SUMMARY:

Confidential, IRVING, TX

Senior IT Technical Program Manager

Responsibilities:

• Technical and functional Project review of all software development projects used in the B2B (Business to Business) billing systems for Confidential .
• Technical Project Management of multiple component billing systems from mainframe to data center to AWS cloud based systems. Customer facing / internal business bill review platform and data transfers from multiple environments through secure and EDI compliant networks to ensure privacy of all customer data.
• Review of critical path timelines and scheduling for System Testing environments, Production Parallel Testing environments, and Production Deployment.
• Manage all aspects of B2B (Business to Business) Billing Applications from Data Center migration to Cloud environments.
• Manage all aspects of infrastructural environments, including servers, Operating Systems, Network Devices, and Security Devices. Environments included in management are: Production, Prod Parallel (UAT/QA), Development, and ST (Testing).
• Management and planning of environments across Data Centers of multiple billing processing platforms.
• Manage all aspects of Software Development Lifecycle for development of applications to be deployed for Business-to-Business billing.
• Coordinated and collaborated with various departments to ensure proper delivery, migration, and testing of business and consumer accounts to new billing system.
• Managed teams locally, on-shore, and off-shore regarding various development and testing of applications and their delivery.
• Provided training and consultation on Agile practices, implementation of JIRA and Confluence
• Consulted, trained, and provided documentation on the DevOps process with Development Management, Testing Management, Release Management, Production Support, and the PMO (Program Management Office).

Confidential, Fort Worth, TX

Global IT Solution Manager (PMP) / PMO Consultant

Responsibilities:

• Architectural and Project review of all software projects used in the enterprise deployment of the Business (eBusiness) and Support.
• Architectural, Infrastructural, and Project review of migration of legacy systems to SAP for customer, manufacturing, and ordering systems including SOX compliance and secure EDI to ensure customer privacy.
• Provided Architectural recommendations to PMO of Global support for correct implementation of Project Server.
• Supervised SharePoint/Project Server 2010 migration to 2013 of content and live projects
• Administered SharePoint and Project Server 2010/2013 environments
• Established and enforced Policies and Procedures for the Global PMO offices.
• Developed SharePoint and Project Server pages, components, modules, and WebParts to assist in the management of Projects and Documentation
• Established and enforced governance of documents and project information on Global and Regional SharePoint and Project Server sites.
• Hands-on development, architecture, and/or management of applications on the Global SharePoint environment using ASP.NET (C#). Customization included architecture, development and testing for multi-platform consumption.

Confidential, Dallas, TX

Sr. Technical Project Manager (PMP) / PMO Consultant

Responsibilities:

• Architectural and Project review of all infrastructural projects used in the enterprise eBusiness environment and billing.
• Architectural and Project review of all software projects used in the enterprise deployment of the Business (eBusiness) and Support
• Observe, Analyze, and Consult on business and development processes of various work streams (similar to Business Units) and how to make improvements.
• Provide technical guidance on mobile device development, interfacing, and the collaboration of various products (such as U-Verse, Wireless, Wired, and Cloud Services).
• Provide structured guidance for development of business applications using “Delivery First” methodology of Agile Development.
• Provided consultation on how to plan, manage, and communicate using hybrid development techniques from the Director level down.
• Provided consultation on governance, roles, responsibilities, and process and procedures for effective software development
• Provided mentoring of PIOs (Project Interface Office Members), POs (Product Owners), PMs (Project Managers), PAs (Project Analysts), and Developers.
• Consulted Confidential all levels of Enterprise staff on the development, integration, and collaboration of business oriented applications.
• Provided status reports on progress and analysis to VPs and Executive VPs within eBusiness and eStrategy divisions.
• Managed development, architecture of applications, and strategized on service applications using ASP.NET (C#), iOS, and MVC platforms. Included code reviews, architectural reviews and instructed global teams on best practices and processes.

Confidential, PLANO, TX

Sr. Technical Project Manager (PMP) / Developer / Engineer

Responsibilities:

• Architectural and Project review of all infrastructure and software used in the enterprise deployment of Project Server 2013 and legacy Project Server 2007.
• Architectural and Project customer systems to SAP for HP management systems utilizing SOX compliance and EDI for customer privacy.
• Establish migration plan for migrating projects from the legacy Project Server 2007 to the new Project Server 2013.
• Establish risk analysis on the migration plan up to Project Server 2013.
• Establish enterprise architectural design for new deployment of development environment, ITG (UAT) environment and production environment.
• Establish and oversee development of interfaces from legacy Project Server 2007 to new Project Server 2013 environment.
• Manage Project Plans, scheduling and resources for new implementation and deployment of MSPS 2013.
• SAP to Project Server Integration and Collaboration with SharePoint 2013
• Architect, deploy and implement the SAP / Duet / SharePoint 2013 on HP Cloud Managed Environment
• Developed technical documents and training materials to instruct developers on developing applications for SharePoint 2013 and Project Server 2013
• Created technical documentation for reference by Enterprise Architects, System Administrators and Technical Engineers on the deployment architecture for Microsoft SharePoint 2013 and Project Server 2013.
• Hands-on development and management of applications on the using ASP.NET (C#), ASP.NET MVC. Customization included architecture, development and testing for multi-platform consumption from SharePoint and Project Server environments

Confidential, Dallas, TX

Senior Technical Project Manager

Responsibilities:

• Architectural, Infrastructure, and Project review of all hardware and software used in the enterprise for developing the roadmap of where the Enterprise will evolve over the years.
• Business analysis development of requirements, business rules and gap analysis between company wants/needs and predefined critical launch date of projects.
• Reviewed and advised on all documentation for the establishment of a new PMO (Project Management Office).
• Assisted developers in architecting Enterprise software solutions to be implemented with the new PMO within SharePoint.
• Assisted application department in the development of the PMO custom Enterprise SharePoint 2010 site.
• Assisted system administrators by providing correct documentation in infrastructure projects to include system, network, application and project requirements.
• Research, evaluation, and identification of suitable web development technologies
• Researched, evaluated, and designed infrastructure architecture and equipment for future growth of the Enterprise datacenter
• Coordinated and consulted with IT staff in establishing effective Enterprise Private Cloud environment, configuration and networking.
• Collaboration and with 3rd party vendors for integration, including architecturally guiding software development, IT infrastructure, API software design and backend processing.
• Consulted with various departmental software development groups in correct implementation of Agile Scrum practices to implement with SharePoint, Project Server and Team Foundation Server and provided technical documentation.
• Provided consultation for Development teams on best use implementations creating .NET Applications (Services, ASP.NET, and stand-alone applications)

Confidential, Fort WoRTH, TX

Director of Development / Sr. Tech. Project Manager / Sr. Architect / Sr. Business Analyst

Responsibilities:

• Complete Application Lifecycle Management from inception to delivery of all applicable applications utilizing Agile Scrum methodology.
• Acted as Senior Scrummaster, Program Manager and Product Owner for dozens of applications that were developed in the Agile Scrum methodology.
• Business analysis development of requirements, business rules and gap analysis between company wants/needs and predefined critical launch date of projects.
• Designed the final solution and presented it to stakeholders for project approval
• Created all documentation for desired functionality including functional specifications, software requirements documentation, use case documentation, user story documentation, test case documentation and quality controld documentation.
• Assisted developers and business analysts in architecting software solutions
• Hands-on development of stand-alone applications, web applications, mobile applications and web-based services using .NET (ASP.NET and C#)
• System administrator for setting up server hardware, web systems software, and Azure cloud implementation.
• Acted as Infrastructural Project Manager for internal customer servers to migration of platforms to the cloud.
• Project Management Administrator / TFS Administrator installing, implementing and customizing Team Foundation Server, Project Server and SharePoint 2013 in an Enterprise environment.
• Research, evaluation, and identification of suitable web development technologies
• Researched, evaluated, and designed back end server architecture
• Translated conceptual business processes into user interface for client and administrative staff
• Instructed development staff on new processes and implementation of Agile Scrum methodologies (full application development lifecycle implementing Agile) and wrote corresponding technical documentation and training materials.
• Managed, coordinated and consulted with IT staff in establishing effective Enterprise Private Cloud managed environment, configuration and networking.
• Extensive collaboration and work with 3rd party vendors for integration, including architecturally guiding software development, IT infrastructure, API software design and backend processing
• Managed 35 developers, both locally and off-shore. 9 developers local and 26 developers located in India.

Confidential, Richardson, TX

Senior Project Manager / Senior PMO

Responsibilities:

• Business analysis development of requirements, business rules between company/department/division wants/needs and predefined critical launch date of projects.
• Project approval of funding based on departmental budgets.
• Reviewed and approved all documentation for desired functionality including functional specifications, software requirements documentation, use case documentation, user story documentation, test case documentation and quality control and documentation.
• Assisted developers, business analysts and architects by coordinating the delivery of tasks in approved software solutions
• Project Management Administrator implementing various systems for management of requirements and documentation.
• Research, evaluation, and identification of impediments during product implementation.
• Researched, evaluated, and consulted on various equipment used in the telecom projects.
• Translated conceptual business processes into user interface for administrative staff that I supervised.
• Utilized Rally with Agile methodology for managing offshore development and tracking of internal application development.
• Supervision of 3rd party vendor coordination with existing Confidential systems, staff and processes, including requirements gathering, business rules and collaboration on a unified system process.
• Managed projects where developers were geographically distributed in the United States and off-shore in India and the United Kingdom.

Confidential, ArLINGTON, TX

Senior Project Manager / Senior Architect / Senior Business Analyst

Responsibilities:

• Complete Application Lifecycle Management from inception to delivery of all applicable applications utilizing Agile Scrum methodology.
• Acted as Senior Scrummaster, Program Manager and Product Owner for dozens of Enterprise applications that were developed utilizing the Agile Scrum methodology.
• Business analysis development of requirements, business rules and gap analysis between client wants/needs and predefined critical launch date of projects.
• Managed multiple projects involving infrastructure and public/private cloud managed solutions and deployments.
• Designed the final solution and presented it to stakeholders for project approval
• Created all documentation for desired functionality including functional specifications, software requirements documentation, use case documentation, user story documentation, test case documentation and quality controld documentation.
• Lead architect and database analyst for MSSQL custom content management system
• System administrator for setting up server hardware, web systems software, and Azure cloud implementation.
• Project Management Administrator / TFS Administrator installing, implementing and customizing Team Foundation Server, Project Server and SharePoint 2010.
• Utilized Rally software application lifecycle management with clients who utilized this platform for their software development (Time Warner, Caterpillar, IBM, etc.)
• Research, evaluation, and identification of suitable web development technologies
• Researched, evaluated, and designed back end server architecture
• Translated conceptual business processes into user interface for client and administrative staff
• Architected service model for large scale user load during launch of CT660 in Las Vegas which resulted in over 16,000 new users per minute (over 1 million visitors on initial launch of site during launch day)
• Hands-on development with extremely complex development/business rules using .NET (ASP.NET, C#, and MVC)
• Provided periodic presentations to executives and other key stakeholders
• Architected many projects IT infrastructure regarding networking with Enterprise class routers, switches, bridges and hubs for efficient networking with internet and intranet.
• Oversee every aspect of 3rd party vendor integration with various clients during migration, conversion and development of new core systems and software.
• Managed projects with local developers and off-shore resources located in Ukraine, India, Russia, the Czech Republic, Romania and the United Kingdom.

Confidential, Fort Worth, TX

Project Manager

Responsibilities:

• Managed the development of application solutions to satisfy stakeholder’s business and system requirements
• Acted as Senior Scrummaster, Program Manager and Product Owner for all Enterprise applications that were developed utilizing the Agile Scrum methodology.
• Developed and implemented documention system including functional specifications, software requirement specifications, testing and quality control documents, change management documentation, project reporting and status documentation, time billing documentation, issue mangagement documentation and Help Desk instructional documentation
• Instituted a Quality Control Management System and Release Management System to ensure high quality of software releases and updates
• Communicated with the president, IT Manager, marketing personnel, Help Desk personnel, data managers, engineers and clients to evaluate and analyze business processes for new and existing software applications
• Assisted in the design, configuration, consultation, implementation and operation of the company’s network environment for web, Lync, SharePoint, SQL and Team Foundation Servers.
• Architected a three-tiered Enterprise SharePoint 2010 server farm to manage 47 nuclear power plants segregated data and document repository. Customized the implementation of SharePoint to integrate with Project Server and custom web part forms to allow cross-domain data acquisition and integration across common alliance data sharing as an Enterprise platform.
• Architected, established, administered and maintained a TFS 2010 (Team Foundation Server) environment integrated with SharePoint 2010 and Project Server to manage and maintain development tasking, scheduling and code reviews, software build and deployment, automated and manual testing.
• Project Management Administrator implementing and customizing Team Foundation Server, Project Server and SharePoint 2010.
• Established documentation system for User Need (User Stories), Use Case documentation, Feature Specification documentation, Design documentation including UI (User Interface), Architecture, Security documentation and Quality Assurance documentation (QA Plans, Test Suites and Test Cases)
• Project Budgeting including various methods in Analogous, Top-Down or Bottom-Up Methodologies. Fincancial planning, Expense Reporting and Budget Reporting
• Risk Management including Risk Assessment, Risk Mitigation, Risk Analysis, Development of Risk Management Plans and documentation.
• Release Management of software including the management of: Software defects, Issues, Risks, Software Change Management, New development requests, Deployment and packaging and New development tasking.
• Release and Deployment Management including the responsibilities of: Planning software roll-out, Designing and implementing procedures for IT systems (platforms), Communication with clients on roll-out releases, management and control of release to various platforms.
• Architecturally guide 3rd party vendors and coordinate development to ensure nuclear facility software complies with DoE strict standards.

Confidential, Fort Worth, TX

Project Manager / Technical Director

Responsibilities:

• Complete Application Lifecycle Management from inception to delivery of all applicable applications utilizing Agile Scrum methodology, CMMI and Waterfall methodology.
• Acted as Senior Scrummaster, Program Manager and Product Owner for all Enterprise applications that were developed utilizing the Agile Scrum methodology.
• Met with various clients to ensure customer satisfaction
• Increased quality, timely and accurate schedule of individual and enterprise based applications
• Reduced development costs
• Ensured higher return of investment in the development processes
• Oversee employees and improved development process to increase employee morale and reduce turnover.
• Project Budgeting including various methods in Analogous, Top-Down or Bottom-Up Methodologies. Financial Planning, Expense Reporting and Budget Reporting.
• Risk Management including Risk Assessment, Risk Mitigation, Risk Analysis, Development of Risk Management Plans and documentation.
• Release Management of software applications including the management of: Software defects, Issues, Risks, Software change management, New development requests, Deployment and packaging, and New development tasking.
• Project Management Administrator implementing and customizing Team Foundation Server, Project Server and SharePoint 2010.
• Release and Deployment Management including the responsibilities of: Planning software roll-out, Designing and implementing procedures for IT systems (platforms), Communication with clients on roll-out releases, management and control of release to various platforms.
• Supervision and project management of Windows based applications using Visual C/C#.
• Implemented CVS sub-versioning system on all projects implementing phpIDE (in-house) and various other client owned toolsets.
• Implemented TFS system on all projects implementing Visual C# and ASP.NET
• Translated conceptual business processes into user interface for client and admin side

Confidential, Fort Worth, TX

Technical Trainer / Senior IT Specialist

Responsibilities:

• Instructed and created technical training programs.
• Determined training objectives.
• Wrote training programs, including outline, text, handouts, and tests, and designed laboratory exercises.
• Lectured classes on safety, installation, programming, maintenance, and repair of software, hardware, and equipment by following outline, handouts and texts.
• Administered written and practical exams and wrote performance reports to evaluate trainees' performance.

Confidential, Arlington/Dallas, TX

Dallas Campus Director, Class Instructor

Responsibilities:

• Responsible for supervising, coaching and developing staff, refining and implementing curricula, coordinating campus logistics, developing relationships with students and school personnel, cross-organizational collaboration, and joint campus organization.
• Ensured a commitment to education from all staff members and shared my experiences in education and staff development with new staff members and colleagues.
• Set training schedules, managed curriculum documentation, and provided instructors of daily instructional schedules of information being taught to abide by Texas regulations of post-secondary instruction.

Confidential, Hurst, TX

Retail Store Owner

Responsibilities:

• Managed and maintained every aspect of a computer retail store. Including managing employees, hardware and software installation and repair.
• Instructed in classes for clients’ employees in various desktop publishing and office productivity software including AutoCAD.