SUMMARY:

• Superior communication skills with aptitude for presenting complex HR/Benefits information to executives, managers and individual contributors to ensure full comprehension and adherence to policies/procedures.
• Strong ability to manage start - ups, acquisitions, mergers, spin-offs, multiple companies/payrolls and multiple benefit programs in multiple locations.
• Proven talent for assessing needs, designing a course of action, implementing, and delivering the change.
• Extremely accomplished managing complex Benefits, 401K, COBRA and FMLA administration as well as ensuring compliance in the areas of EEO, ERISA and Workers Compensation.
• Highly skilled designing complex reports providing executives and managers the tools needed to make informed decisions; designing and managing interface files for various 3rd party vendors.
• Dedicated to maintaining high standards for discretion and confidentiality; proven commitment to complete regulatory compliance, integrating changes and new regulations as appropriate.
• Excellent technical skills, including Windows, Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook) Confidential products include, Workforce Now, Confidential Enterprise V5, Confidential Reporting and E-Time.

PROFESSIONAL EXPERIENCE:

Confidential

Payroll Manager

Responsibilities:

• Process multi-company and multi-state (25) payroll for 500+ employees ensuring complete accuracy and daily administration of benefits and 401K.
• Designed payroll process to ensure complete data collection, management approvals and timely funding.
• Designed benefit provider reconciliation process/reports to ensure enrollments and costs balance with the providers.
• Provide support for HR including, but not limited to, researching and resolving HRIS problems, unexpected results or process flaws; perform scheduled activities; recommend solutions or alternate methods to meet requirements.
• Write, maintain and support a variety of reports or queries utilizing appropriate reporting tools; develop and administer standard reports.
• Help maintain data integrity in systems by running queries and analyzing data.
• Manage and design the mapping of all HRIS tables to ensure accurate data capture that promotes compliance and enables comprehensive reporting.
• Ensure accurate documentation process manuals are designed and updated for all HRIS processes.
• Train staff and new system users on new processes/functionality.
• Assist in the review, testing and implementation of system upgrades and patches.

Confidential

Sr HRIS/Payroll Analyst

Responsibilities:

• Review and analyze current HR procedures in order to recommend, document and implement changes leading to best practice operations for 126 de-centralized dealership Human Resource/Payroll end users employing 11,200 active employees.
• Utilize an advanced level of HR knowledge and experience in anticipating and solving problems.
• Coordinate efforts between business process owners from different areas to gather requirements, develop specifications and test changes to the HRIS system.
• Manage all aspects of system security to include design and implementation of weekly security audit requirements.
• Manage all aspects of Confidential General Ledger for 126 separate entities utilizing both standard and customized chart of accounts. Designed and implemented a process to extract Confidential GL account detail into an Access database for periodic distribution of the chart of accounts to dealership Controllers.

Confidential

HRIS/Payroll Systems Manager

Responsibilities:

• Responsible for HRIS, Payroll, Benefits and 401K Administration.
• Provided support for HR including, but not limited to, researching and resolving issues, unexpected results to process flaws; perform scheduled activities; recommend solutions or alternate methods to meet requirements.
• Developed, maintained and supported a variety of reports and queries utilizing appropriate reporting tools; develop and administer standard reports.
• Maintained data integrity in systems by running queries and analyzing data.
• Managed and design the mapping of all HRIS tables to ensure accurate data capture that promotes compliance and enables comprehensive reporting.
• Developed user friendly procedures, guidelines and documentation.
• Trained staff and new system users on new processes/functionality.
• Assisted in the review, testing and implementation of HRMS system upgrades and patches.
• Managed benefits open enrollment; designed and tested benefit tables, overseeing the enrollment process and designing and delivering electronic enrollment files. Ongoing invoice reconciliation.
• Managed 401K record-keeper transfer to Fidelity; conducting an in-depth audit of employee records to include all loans prior to and after the transfer.
• Managed the implementation of Applicant Tracking, Performance Management and Personnel Action Form tools.
• Designed detailed project plan, performing needs analysis, designing tables and performing user acceptance testing.

Confidential

HRIS/Payroll Systems Manager

Responsibilities:

• Originally Implemented Human Resource and Benefit system for 7 companies, 1200 employees and 2 years of historical data ( Confidential HR Perspective).
• Moved a large support group (600 employees) to Confidential Enterprise in 2008; migrated HR Perspective to Confidential Workforce Now in 2010. Moved all Enterprise employees to Workforce Now in 2012.
• Designed and maintained all system tables to ensure compliance and data integrity.
• Designed and maintained all Custom Reports and Interface Files.
• Designed and maintained the Employee Self Service website.
• Supervised all Payroll activities for a multi-state, multi-company organization ensuring compliance with all federal and state regulations, the accuracy and timeliness of Payroll processing and the design and administration of a comprehensive management reporting structure.
• Managed numerous acquisitions and mergers through all aspects of HR, Benefits and Payroll.
• Supervised the processing of multiple Employee Benefits Programs in multiple states (CA, GA, TX).
• Managed all Open Enrollment programs and processes for all locations and ensured compliance with all state/federal regulations.
• Served as liaison to 3rd party vendors providing Payroll or Benefit services; researching and responding to all questions/concerns.
• First point of contact for all Employment and 401K audits.
• Conducted continuous research, analysis and attended Employment and Benefits related seminars to streamline processes and create procedures to ensure compliance.
• Provided guidance and counseling to management and employees on matters pertaining to Employee Relations, Performance and Career Progression.

Senior Management

Responsibilities:

• Contracted with several Confidential clients for various consulting projects such as Employee Self Service, Benefits Open Enrollment, Custom Reporting, Table Design and System Audits.

Confidential

HRMS Field Service Consultant

Responsibilities:

• Confidential HR Perspective - One of six top-performing Implementation Consultants chosen for a specially created position to resolve complex technical issues, retain business and boost revenue.
• Provided billable consulting services for Human Resource, Benefits and Employee Self Service in the southwest quarter of the US.
• Provided recovery services for critical client issues nationwide.

HRMS Implementation Consultant

Responsibilities:

• Confidential HR Perspective - Chosen by Confidential Executives to participate in the alpha testing for this product. Once released to client base, served as Project Manager implementing Human Resources, Benefits, Employee Self Service modules; responsible for Client Requirement Analysis, development of Functional Design, data mapping, project plans, status meetings, systems, unit and user acceptance testing.

Confidential

Sr. Systems/Implementation Consultant

Responsibilities:

• Confidential Enterprise - Recruited by Director of National Accounts Sales due to strong record of success with Major Account Implementations. National Accounts serves company populations over 1000 employees.
• Participated in pre-sale strategy planning; analyzed the prospect’s HR/Benefits and Payroll operating environment, business processes, reengineering goals, etc.
• Customized/scripted software demonstrations complete with PowerPoint presentations/handouts and presented to prospect’s vendor analysis teams.
• Routinely prepared RFP responses.
• Managed Confidential testing with live client data and documented performance and product issues for developers and tested updates.
• Designed detailed environments utilizing Confidential products, services and strategic alliances.
• Developed a Project Scope Analysis and delivered to Confidential Implementation upon client acceptance.
• Served as Implementation Consultant on high profile accounts.

Confidential

Senior Account Executive

Responsibilities:

• Pc Payroll - Implemented Human Resource/Benefits and Payroll systems for accounts up to 1000 employees. One exception; 6000 man payroll with input sites in Killeen, Texas, Seoul, South Korea and Frankfurt, Germany.
• Conducted end user interviews to determine current operating environment and skill sets; analyzed reporting requirements.
• Worked closely with client management team to design a comprehensive needs analysis, project design document and project schedule.
• Designed system tables to ensure effective data integrity.
• Setup testing environment for system design and user acceptance.
• Setup/tested general ledger interface and custom management reports.
• Followed live processing through 3 cycles.