SUMMARY:

• Technology executive with extensive experience in the financial, insurance and healthcare environments.
• Accomplishments include new business ventures and innovative production support of technology applications in insurance, healthcare and consumer finance.
• Recognized as an expert in people and process management, known for being a team player, who gets the job done as well as meeting or exceeding expectations.
• Appreciate all aspects of working with the internal and external clients, their culture, climate, and business objectives.
• Strong project management skills developed over time and based on in - house Project Management training.

CORE COMPETENCIES:

• Technology Management
• Product Knowledge
• CASE Re-engineering
• Resource Management
• Project Management
• Analytical Judgment
• Disaster Recovery
• Vendor Management
• Organizational Skills
• Strategic Planning
• Project Planning
• Project Budgeting

SOFTWARE EXPERTISE:

Web Development, HTML, ASP, Java, DHTML, Visual Studio 6.0, Oracle 9i, Internet information Server, Windows2007, MVS/ESA, IDMS; UBD, SQL, DB2, CICS; DBM, TPF, AS/400, SQL, Object View, Micro Focus, Inetsoft Workbench; Microsoft Office Suite; Microsoft Project; Timeline, Mainframe, informatica, Ab initio., remedy, service now, share point.

PROFESSIONAL EXPERIENCE:

Confidential, Franklin Lakes, NJ

Senior Project Manager

Responsibilities:

• Worked with a team of developers that successfully completed the Technical assessment for Defects and Enhancements to the ESI systems.
• Utilized standards for software releases and maintained software implementations.
• Created Dashboard Reporting utilizing SharePoint and Excel, used to report status to upper management.
• Developed a full life cycle ticketing system for production support for eligibility and networking systems utilizing ServiceNow.

Confidential, Franklin Lakes, NJ

Project/Delivery Manager

Responsibilities:

• Responsible for analysis and development for the Confidential /Medco integration project.
• Lead a team of developers that successfully complete the Technical assessment for Defects and Enhancements to the Retail Network Management system.
• Lead a team of developers that successfully complete the Technical assessment for Defects and Enhancements to the Eligibility system.

Confidential, Jersey City, NJ

IT Project Manager

Responsibilities:

• Lead a team of developers that successfully implemented a large internal specialty business Third Party Agent. Project included the discovery, design, construction, testing and implementation of AIGDC claims processing.
• Managed a team of Ab Initio developers 3 onshore and ten offshore resources. Projects included mapping and creating standard formats for claims processing.
• Utilizing HPQC to track tickets for defects and enhancements to the applications, managed all aspects of the release process. I lead the team in the discovery, design, construction, testing and implementation of all user requests.
• Managed and developed the project to reduce tickets created by adhoc reporting requests. Developed a customized report utilizing a reporting tool called inetsoft reducing the number of opened tickets by 20%.
• Lead the project to e-Deliver invoices generated by all billing systems. Created project plans using Microsoft project to track all deliverables and followed the SDLC set forth by Confidential standards. Reduced the printing of 2500 invoices a month and saved the company approximately $4,000 a month.
• Created a standard file transfer process to be used by all Confidential applications by designing a standard format file for all Third Party Agents to generate claims data. Utilized SFTP protocol so that all TPA’s would get an account and logon to our SFTP server to send the data. Saved $400,000 annually.
• Managed three vendor relationships and negotiated and implemented the processes via the Inetsoft reporting tool.
• Led the GIU Migration project that developed and tracked all tasks associated with this datacenter. Also created the project plan to install and test all applications on the new servers.
• Annually managed the full cycle testing of all applications involved with the company’s disaster recovery system.

Confidential, Morristown, NJ

IT Project Manager

Responsibilities:

• Led a team of developers for the implementation of a large internal specialty line of business, which included the discovery, design, construction, testing and implementation of various insurance processes.
• Managed a team of Informatica developers 2 onshore and 6 offshore resources. Projects included mapping and creating standard formats for policy and claims processing.
• Utilizing an Access Database created to track tickets for defects and enhancements to the applications, managed all aspects of the release process that included the discovery, design, construction, testing and implementation of all user requests.
• Led the project to print invoices generated by all billing systems. Created project plans using Microsoft Project to track all deliverables, following the SDLC set forth by MFX standards, saving $4,000 monthly.

Confidential, Syosset, NY

Director of IT

Responsibilities:

• Led the implementation of the Avreo system project and directed the development and tracking of all tasks associated from an application standpoint. Also responsible for all upgrades to the Avreo application.
• Utilizing an Access Database created to track tickets for defects and enhancements to the applications, directed all aspects of the release process. Led the team in the discovery, design, construction, testing and implementation of all user requests.
• Negotiated, implemented and managed three vendor relationships, including contract negotiation and license renewals.