SUMMARY:

Talented technical Project Manager with over 15 years of demonstrated expertise completing projects on time and within budget

SKILLS:

• Custom Software Development
• Database Design (RDBMS)
• Migrations/Integrations
• Enterprise wide Implementations
• Agile/scrum methodologies
• Requirements Analysis
• ROI Analysis
• Costing & Budgeting
• Project Scheduling
• Testing/QA/Rollout/
• Support
• Cross - Functional Supervision
• Team Building & Mentoring
• Client Relations & Presentations
• Business & IT Planning
• Vendor Management

TECHNICAL SKILLS:

Applications: MS Office/Project/Access, Visio/, Red Hat, Crystal Reports, ASP.NET, Document Management, and SharePoint

OS: Windows NT/2000/XP, Linux, Solaris, UNIX

Databases: Oracle 8i, MySQL

Languages: SQL, HTML, XML, JavaScript, VBScript

Networking: SMTP/ Mail (qmail,), DNS, Web Server System and Network, SSL, TCP/IP, Network Security

EXPERIENCE:

Confidential

Technical Project Manager

Responsibilities:

• Oversee all technical aspects of vital records, including overseeing creation of schedules, documents, and guides for contractors, vendors, and consultants.
• Point of contact for end users during UAT testing coordinates all client policies and procedures specific to the Confidential Clerk’s office Business and County Guidelines.
• Hardware Procurement.
• Create and maintain project schedule, documentation, and act as liaison between all vital records departments.
• Manipulating,, and processing data using Excel, MS Project, Visio and Access.
• Use scrum and Agile methodologies, during the full length of the project(s).
• Responsible for loading, extracting and validation of client data.
• Document issues and resolutions on a weekly basis, updates reported to Project team.
• Coordinate with Xerox and Department of Technology the Importing and Exporting data from test server to production server.
• Used SYSPREP for Tech refresh for the county clerk office to update from XP to Windows 7 using compatible applications with that system.
• Performed Operating upgrade from XP to Windows 2010.

Confidential, Detroit, MI

Technical Project Manager and Business Systems Analyst

Responsibilities:

• IT Project Manager for the new System upgrade from Lauvers POS to (TAN) The Active Network POS system including all in-house hardware, software, and technical support for all of the Confidential Clerk’s POS system throughout Confidential .
• Responsible for telecommunications systems, setup of Local Area Network (LAN), and configuration of workstations and peripherals. Utilized SYSPREP during this update.
• Managed implementation of hardware/software upgrades. Worked with Department of Technology’s Telecomm staff to Maintained T-1, routers, and Ports.
• Played key role in creating documentation (MS Project, and Visio)and technical guides for end users.
• Facilitated User Acceptance Testing (UAT), ensuring that all errors were tracked and reported to development and management teams.
• Acted as single point of contact for multiple vendors, business units, and conducted weekly status meeting with team leaders
• Use agile methodology during the Life Cycle of the project.
• Coordinated Reliability process training sessions
• Documented and monitored project risks and issues
• Responsible for monitoring and evaluating organization's performance after implementing the change management process.
• Communicating with onsite clients and discussing change management policies applied to ongoing projects
• Responsible for implementing strategies for corrective action to achieve full organizational adoption to change

IT Project Manager

Confidential, Detroit, MI

Responsibilities:

• Manage resource planning/allocation, Risk Mitigation, Communications, Implementation, and Post-Implementation activities for all assigned projects .
• Provide practical milestones and conduct optimization sessions for identifying solution options and other related improvements throughout the project lifecycle that benefit the budget, timeline, and quality of outcomes.
• Direct and monitor the tasks of project team members and model team leadership
• Execute timely and complete communication of project status and issues to project team, project sponsors, and senior management through status reporting.
• Collaborate with project team, customers, and management to ensure project is on track and team is working effectively
• Develop, communicate, and maintain detailed and high-level project plans.
• Assist the project team with setting the technical direction, identifying the required tasks, monitoring progress and determining completion.
• Manage risks by identifying risk factors and developing risk mitigation plans.
• Manage issues by coordinating with project team and management to resolve issues, including escalation as appropriate.
• Participate in budgeting planning and budget reconciliation as necessary.

IT Project Manager

Confidential

Responsibilities:

• Trained new and existing clients and employees
• Assisted with numerous client facing consulting engagements
• Maintained large client accounts while overseeing Full Life Cycle of project implementations
• Provided Metrics and Reports (EEPS)
• Oversaw all Process Management opportunities
• Ensured that the Documentation and training manuals were current for all supported software
• Monitored overall Business Development
• Liaison between Capital Computer, DocFinity and Confidential Clerk’s office(Government Sector)
• Evaluates, and prioritizes software service requests that are received from clients via email or web to ensure proper performance and functionality.
• Used Sys-Prep to Image updated Docfinity application and PC hardware upgrades.

Confidential

Business Analyst

Responsibilities:

• System upgrades to Confidential, testing, and debugging, Quality Assurance.
• Utilize various Applications and COTs (Windows 7, SharePoint, Oracle, Intranet, and Siebel).
• Test various Ford vehicles with Confidential when new technologies have been installed, as well as document and report possible issues and resolutions using various mobile devices, and technology.
• Mentor, and train new employees in the Confidential department, as well as Senior Business Analyst when Team leaders are unavailable when assistance is required from team members.
• Assist supervisor and management with resolution of problems; conduct special assignments as requested and prepare reports and/or analysis, documenting the results with recommendations to management. Assist with the design, development, modification, testing, implementation and maintenance of assigned systems.
• Testing various mobile devices such as Apple iPhones and Ipads and it compatibility with Confidential, if necessary perform OS system upgrades, and test Apple Apps (Apple Maps, etc.).

Confidential

Project Manager /System Administrator

Responsibilities:

• Conduct testing and debugging by establishing accurate test plans, reviewing test results and takes prompt correct action. Work with networking team with upgrading from AIX 5L to AIX 8.0 on the S-85. Create and change IP addresses on various printers and Networks, and workstations.
• Upgrade of the Notice Delivery System printers.
• Assist in upgrading DB2 version 7 to DB2 version 8 on S-85 server.
• Interact with customer to gain understanding of business environment, technical context and organizational strategic direction. Define scope, plans and deliverables for assigned projects, collects and identifies, defines and organizes detailed user information and information technology requirements. Contact person for various testing, coordinate the testing process with programmers and operations.
• FTP files, system shutdown and start-up, as well as the ability to dial into S85 system when off-site to troubleshoot whenever problems arise.
• Disaster recovery team - implementation and procedures and testing.