SUMMARY:

• PMP, Certified SAFe 4.0 Agilist, CSM certified experienced Scrum Master with 18 years of software development expertise, nearly 3 years leading agile teams in Agile scrum and SAFe 4.0 framework.
• Expertise in planning, execution and delivering IT/Business initiative programs and projects to customers.
• Experience leading multi geographical scrum teams on internet based technologies, web based software development, product development assignments in .NET and microsoft platforms using SOAP, RestAPI.
• Scrum master for two scrum teams (offshore/onsite model) at Confidential systems reporting to Head of IT. Helped shift delivery from waterfall to Agile SAFE 4.0 framework. Setup program lifecycle in Ration Team Concert (RTC) tool.
• Implemented migration of organization repository from onpremise SharePoint to SharePoint Online on Office 365 at enterprise level.
• Oracle ERP integration for newly merged/acquired entities of Confidential systems.
• Delivered a .NET based order management system for Confidential in 2016 with offshore and onsite model. Team size of 24+ geographically scattered in 3 different timezones. Rally was used as lifecycle management tool. Product was a huge success for Confidential and help promote their new low cost internet product to a large customer base.
• Integrated Telecom Business suite products OSS, BSS, CRM using Tibco as middleware while working for Telecom Giant Confidential . Product was a huge success and product was showcased at Mobile World Congress in Barcelona in Mar 2015.
• Change manager for enterprise level restructuring program for Confidential . Transitioned 200 + job positions from market units to to the Global Services centers.
• Setup connectivity using MPLS and Managed Services Delivery Platform(MSDP) between Confidential Client DU DUBAI Telecom and Confidential, Gurgaon, India as part of offshore center setup.

TECHNICAL SKILLS:

SAFE 4.0, Scrum, Rally, Ration Team Concert (RTC), Microsoft Project, ASP .NET, User Stories, Planning Poker, SOA, PL/SQL, Oracle ERP, Angular JS, Rest API, Operational Support Systems (OSS), Business Support Systems (BSS).

PROFESSIONAL EXPERIENCE:

Confidential, Jersey City, NJ

Scrum Master

Responsibilities:

• Managing 2 scrum teams as scrum master with onsite and offshore resources.
• Reported to head of IT, also Release Train Engineer, and helped setup the SAFE 4.0 framework using Rational Team Concert (RTC) tool of IBM.
• Coached other scrum masters and business owners and enabled mindset shift from waterfall to Agile practices.
• Setup information radiators using dashboard, report builder for biweekly program meeting.
• Helped Release Train Engineer (RTE) plan Program Increments.
• Implemented Oracle ERP integration for merger and acquisition of entities into Confidential accounting system.
• Implemented migration of organization repository from onpremise SharePoint to SharePoint Online at enterprise level.
• Implemented several business intelligence reporting enhancements on MS BI stack.
• Implemented numerous system enhancements initiatives on Oracle ERP for Finance, HR, Legal and marketing business functions.

Confidential, Philadelphia, PA

Scrum Master

Responsibilities:

• Delivered a ASP .NET based order management system for Confidential to enable them to launch low cost internet to eligible families as per federal guidelines .
• Scrum master for offshore/onsite based DevOps team.
• Helped to remove impediments of team, guided product owner on the product backlog grooming, planned retrospective with team, planned sprints and releases.

Confidential

Scrum Master/Agile Project Manager

Responsibilities:

• Integrated Telecom Business suite products OSS, BSS, Miscosoft dynamics (CRM), Conceptwave (Order Care and Order Management) using Tibco as middleware.
• Conducted daily standups, assisted product owner with product backlog grooming, moderated retrospectives, did release and sprint planning, producted burndown charts.
• Achieved completion of all requirements with zero defects, which contributed to the project being noted as a major success at the Mobile World Congress in Barcelona, March 2015.

Confidential

IT Project Manager / Transition & Transformation Manager

Responsibilities:

• Change manager for large scale restructuring program for Confidential .
• Transitioned 200 + job positions in the Global Services center from market units; completed all projects on - time and within budget, with a 90% utilization rate. (project budget sum of $700,000). Achieved recognition for the program; awarded the Rockstar Award for outstanding performance in 2014.
• Setup connectivity using MPLS and Managed Services Delivery Platform

Confidential

Project Manager/Development Manager

Responsibilities:

• Led a team of 20 developers/QA, duration being 1 year, as project manager for implementation of a new product release of Confidential Charging System product.
• Developed a Central Subscriber Directory for Confidential, India's multi chain environment, ensuring that Confidential calls hits the correct chain by querying the Central Subscriber Directory; nominated for the company achiever of the month award in 2006 for delivering the project on-time and with zero defects.

Confidential

Software Developer

Responsibilities:

• Developer for Confidential -MTX); coded and tested features for Confidential development and ongoing administration, applying extensive knowledge of SS7, SCCP, Confidential -BSC interface (A-interface) and testing tools such as MGTS.