Technical Coordinator Resume

SUMMARY:

Technical Coordinator with history of maximizing integrity, performance, and customer satisfaction in project management for government, corporate, and NGO clients.
Ability of Understanding project requirement and implementation as per customer needs.
Tackle complex challenges in minimal time, effectively researching and designing innovative solutions.
Reduce time and costs, continually modernizing, automating, and streamlining complicated processes.
Drive seamless project turnarounds under strict deadlines, expertly coordinating teams and schedules.
Manage high - volume workloads under intense demands, strategically prioritizing and executing tasks.

TECHNICAL SKILLS:

Languages: Java/J2EE C++ C SQL Web PHP Java Servlet Web Service Javascript HTML

Databases: Oracle MySQL MS Access, Excel

Tools: ERP SugarCRM NetBeans MS Visio UML MS Visual Studio

Networks: CISCO Windows NT LINUX

Platforms: MS Windows LINUX J2EE J2SE

PROFESSIONAL EXPERIENCE:

Confidential

Technical Coordinator

Lead team and coordinated various projects including Site survey for the new project, New Installation, Troubleshooting for the existing sites, plan relocation for the existing sites and employee acquisition and training.
Utilized ERP software, MS Excel
Managed to Implements, optimizes and documents new projects as per SLA, including configuring customer devices, and advising client best practices. Perform ongoing system tuning, hardware upgrades, and resource optimization as required.
Successfully completed big Projects for both government and private sectors at the minimal time and at the low cost i.e. Tanzania National Parks, World Food Program etc.
Coordinated well on the Banks Network Connectivity like Stanbic bank, Tanzania Postal Bank, and NMB and managed to handle it to customers on time.
Acted as a focal point between Network operation center, sales team, Customer account managers, Logistics and Accounts on the matter needing their attention.
Worked with team members to make sure that project is on track, to remove impediments, provide resources and data needed
Maintained active relationships with product consultants, project managers, and clients to determine functional specifications of projects.
Provided Report to Technical Operations Manager on project status, progress, budget, as well as on team members performance and procurement status
Communicated to all project stakeholders on project progress and risks, collect feedback
Ensured a place for every-thing so that needed tools, resources and data are easily accessible, and delegated appropriate projects and tasks to team members, monitor project milestones, resource allocation & utilization, and follow up on project status throughout the project.
Participated in Troubleshooting and resolve/escalate customer’s direct reported service problem regarding connectivity, hardware and software problems, including user access and component configuration.
Assisting engineers in resolving project related issues and questions, internal/external customer services
Participated in an Installation, configuration and troubleshooting Wireless internet links, data and P2P backhauls, fiber Optics and VSAT links.
Trained other members into our sisters Company in Nairobi, Kenya

Confidential

Project coordinator

Assisting Project Managers in their daily routine of running projects. Overseeing and coordination of project work, reporting project status.
Utilized SugarCRM Software, Excel
Assisting Project Managers in their day to day duties.
Participated in kick off meeting to review and discuss project requirements before implementation
Designed Network diagram for all new clients and ensures is included in commissioning report
Assigning tasks to engineers and coordinating project work.
Tracking, analyzing and reporting project status
Creating and updating project documentation
Ensured that project communications run smoothly, keeping key stakeholders and decision makers engaged
Ensured various project teams provide high quality and projects are completed within budget and time
Prepared Commissioning report for all completed project and handle it to client.

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