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Manager Production Support Resume

3.00/5 (Submit Your Rating)

Bluebell, PA

SUMMARY:

  • Over 20 years of IT, Data Processing Experience.
  • Over 15 years’ experience in a managerial role.

TECHNICAL SKILLS:

  • Control - M 7 years
  • Production support 20 years
  • TSO/ISPF 20 years
  • JCL 20 years
  • VSAM 20 years
  • Microsoft Office 20 years
  • DB2-SQL 20 years
  • Hardware and software including Microsoft operating systems.
  • Setup and configuring of small office, home office (wired and wireless) networks.

PROFESSIONAL EXPERIENCE:

Confidential, Bluebell, PA

Manager Production Support

Responsibilities:

  • Managed production support senior analysts.
  • Maintain production schedules (Control-M), analyze job ABEND errors, control and update software.
  • Generated productions install Batch jobs to load the proper regions, software release documents.
  • Maintain IBM online libraries.
  • Refresh development and testing regions with production data, including but not limited to DB2 database and VSAM files.
  • Implemented mainframe XMITIP (email) report distribution system.
  • Developed and maintained all mainframe FTP processing (mainframe to mainframe, mainframe to Network servers, servers to mainframe, encrypted (PGP) and no non encrypted data).
  • Administrator for Sales Commissions financial application, including web access servers.
  • Approved all production updates, backups and restores.(QA)
  • Managed production offsite disaster recovery batch processing.
  • Initiated cost savings procedures. (over $800,000.00 in three years)
  • Member of Organizational Projects board(PM)
  • Managed on call 24/7 mainframe support for all production batch processing.

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