Manager Production Support Resume
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Bluebell, PA
SUMMARY:
- Over 20 years of IT, Data Processing Experience.
- Over 15 years’ experience in a managerial role.
TECHNICAL SKILLS:
- Control - M 7 years
- Production support 20 years
- TSO/ISPF 20 years
- JCL 20 years
- VSAM 20 years
- Microsoft Office 20 years
- DB2-SQL 20 years
- Hardware and software including Microsoft operating systems.
- Setup and configuring of small office, home office (wired and wireless) networks.
PROFESSIONAL EXPERIENCE:
Confidential, Bluebell, PA
Manager Production Support
Responsibilities:
- Managed production support senior analysts.
- Maintain production schedules (Control-M), analyze job ABEND errors, control and update software.
- Generated productions install Batch jobs to load the proper regions, software release documents.
- Maintain IBM online libraries.
- Refresh development and testing regions with production data, including but not limited to DB2 database and VSAM files.
- Implemented mainframe XMITIP (email) report distribution system.
- Developed and maintained all mainframe FTP processing (mainframe to mainframe, mainframe to Network servers, servers to mainframe, encrypted (PGP) and no non encrypted data).
- Administrator for Sales Commissions financial application, including web access servers.
- Approved all production updates, backups and restores.(QA)
- Managed production offsite disaster recovery batch processing.
- Initiated cost savings procedures. (over $800,000.00 in three years)
- Member of Organizational Projects board(PM)
- Managed on call 24/7 mainframe support for all production batch processing.
