Program Manager Resume
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Columbus, IN
SUMMARY:
- Certified Program & Project Manager with over 20+ years of IT experience.
- Currently working as Program Manager Confidential managing end to end delivery and metrics reporting to executive and stakeholders.
- Proactive in identifying, assess and manage RISK & Issues.
- Define RACI (Responsible, Accountable Contacted & Informed), develop communication plan,
- Good experience in analyzing current stage of application (business requirement), design cloud solution, migrate application to cloud / other infrastructure, obtain testing approval, raise change control and do production migration.
- Proficient in MS tools (MS Project, xls, word, power point / presentation).
- Have successfully delivered Development, implementation and migration projects
- Worked with business leaders and transformed program strategies to technology results.
- Implemented Sarbanes Oxley and ITGC product and successfully conducted systems audit.
- Proficient in complete IT solution, turnkey projects and handover to operation.
- Sound Business and Technology expertise across Database capacity planning, Disaster recovery, Business Continuity and Data management.
- Experienced in Waterfall, Iterative and Agile methodologies.
SKILL:
- Application analysis and Design
- Stakeholder Management
- Risk & Issue Management
- Conflict Management
- Resource Management
- Agile & Waterfall Methodologies
- MS Project & Rally
- Cost/Benefit Analysis
PROFESSIONAL EXPERIENCE:
Program Manager
Confidential, Columbus, IN
Responsibilities:
- Delivers large - scale programs, by following Confidential process, re-define process as per need.
- Identifies, assesses and manages issues and risks to the success of the program/project(s).
- Defines, communicates, and champions a method of working to manage the strategy, technology roadmap, application portfolio.
- Chair all architecture review meetings, ensure all stakeholders are attending review meeting and provide sign-off.
- Assigns and monitors work performed by the teams, providing project management oversight and direction.
- Ensure resource plans across the program are established for successfully delivery of the projects.
- Ensures the communication channels, project governance and processes are in place to notify key stakeholders.
- Provides thought leadership on all aspects of the program in order to ensure successful delivery and process improvement within the organization.
Application Migration Architect / Program Manager
Confidential, Wauwatosa, WI
Responsibilities:-
- Manage E2E migration, coordinate between product owner / business owner, cloud team, compliance team and senior management.
- Assist leadership team to accomplished overall strategy, track progress, monitor RISK / issue, rollup overall cloud migration across business units.
- Identify and ensure proper solution of cross business unit dependency.
- Single point of contact for all migration stakeholders (Cloud team, Cloud provider, Business unit, Operation team, quality and compliance team).
- Understand criticality & complexity and prioritize accordingly, take decision on time, ensure proper coordination between all the teams.
Delivery Management
Confidential
Responsibilities:
- Consistently re-engineers overall delivery in My Confidential space.15+ teams were involved in overall delivery.
- Optimize process to remove redundancy, batter coordination between user, delivery and testing team.
- Managing e2e delivery of MyATT project space as per defined project life cycle to agreed time, quality and cost, Document and manage RSIK / issues, tracked delivery and status reporting to higher management.
- Ensure processes are defined, documented, understood and followed/implemented within teams, coordinating & intimating to Deployment & Service Managers for phase wise deployments & services, interaction within all development pods, testing / UAT team, release management, defect management team and user.
Strategic Program Manager
Confidential
Responsibilities:
- Understood Project requirements, help stakeholder to define project management methodologies. Deploy trained project manager, review project progress and make necessary change in process and template.
- Prepare charter, Develop business case, estimate project / program cost, create work break down structure ( Confidential ), weekly track and report status, program cost and realized cost.
- Conduct workshops, provide proven solutions, helped in conducting POCs, Effectively implemented RISK management, escalation management and issues & concerns management.
Delivery Manager
Confidential
Responsibilities:
- Prepare charter, present to stakeholder and get approval. Prepare project, RISK & mitigation, Communication plan, track delays and ensure on time delivery.
- Work with business analyst, Architect, development team and testers and Data factory for data cleaning.
- Ensure correct system requirement gathering and system design.
- Define business rule, develop template and conduct user testing & UAT.
- Business consultancy, customer guidance for their future growth plan in terms of IT services.
- Assisted customers in defining project management Methodology & Process, set up Project Management Office.
- Provide consultancy and help them in preparedness for their ERP upgrade projects.
Program Manager
Confidential
Responsibilities:
- Planning, executing, monitoring and reviewing ongoing projects / service management; offshore / onshore delivery management for technical deliverables of concurrent projects.
- Managed multi-vendor, multi country, multi-platform integration involving EDI system interfaces and SCM system integration. Ensured proper coordinating between all the projects teams based at different geographical locations.
- Ensure quality deliverables, effective RISK management using Confidential (Failure Mode Effect Analysis) technique.
Project Manager
Confidential
Responsibilities:
- Preparing project charter, identifying stakeholders, high level requirement & gap analysis document and obtaining approval from sponsor and stakeholders. Defined data collection and migration strategy, conducted CRP, pre-production and production roll out with time and budget. Develop generic solution for data migration which was used for rest of the world.
- Lead and implementation of ITGC process and conducted successful Sox audit from external auditor. Prepared pre-implementation activities, business case and high level Oracle MFG implementation plan.