SUMMARY:

• Portfolio/Program & Project Management | Enterprise Application Delivery | Process Improvement
• Having a proven performer with an accomplished track record of driving Business and IT initiatives through strong leadership and consulting.
• Over 18 years of experience managing and consulting strategic and tactical organization, infrastructure, application and process change and/or development projects through the SDLC using PMBOK, Six Sigma, Agile and Waterfall methodologies.
• Skilled at managing diverse resource groups in the interest of timely initiative execution in traditional, transitional and start - up environments.
• Professional familiarity entails Technology/Operational management in Financial Services, Government, Healthcare, Pharmaceutical, Software, Logistics, Insurance and Manufacturing organizations.
• Recognized as a Team motivator, Bridge Builder and “get it done problem-solver.”

CORE COMPETENCIES:

• Portfolio/Program Management
• Project/Change Management
• Risk Management
• Financial/Budget Management
• IT Execution Consulting
• Vendor/Resource Management
• Executive Communications
• PMO - Structured Delivery
• SDLC - Development/Integration
• Strategic Planning
• Governance/Compliance/Security
• Process Design & Improvement
• Mergers & Acquisitions
• Data Management
• Analytics & Intelligence

RECENT SUBJECT MATTER EXPERTISE/TOOLS/METHODOLOGIES:

Standard Methodologies: SEI CMM/CMMI, Six Sigma DMAIC, PMI PMP, ITIL, Agile/SCRUM, TQM, RUP, MBF, TPM, RAD (Waterfall/Iterative Spiral), SDLC and SSP;

Compliance Governance: SOX, ISO 900x, GLBA, Frank Dodd, NASD, GXP/GMP 21 CFR Part 11, PII/NPI, FERPA, and PHI/HIPPA;

Subject Matter Technical Expertise: Project Management - Business/Technical/Governance/Data-Management/Warehousing/Analytics/Governance, e-Business-Commerce/Marketing/ Advertising/Development, ERP, CRM, SFA, SOA/SaaS, TOGAF/ADM, HSM, Document/Image Management, Supply Chain Management, HRIS/HRMS/HCM/Payroll/Benefits, Information/Internet/Data Security

Recent Language Platforms: SQL/SQR, JCL, Java, VB, C++, XML, XTML, ASP, JSP, EJB, J2EE, PHP and PERL

Related Software/System Expertise: MS Project/Office/Touchdown, PeopleSoft, Oracle, J.D. Edwards, SQL Server, Informatica, MicroStrategy, Cognos, ReportNet, Rational Rose, SharePoint, Crystal Reports, SAS, PPM, ECMS, Clarity, PCM, PPM, HP Plainview, Quality Center, ProphetStor, Teradata, MongoDb, Lotus Notes, Nexus, Business Object, DB2, Seibel, BEA and BroadVision, Meta/Micro/Macro Data

Architectural Platforms: MS Windows, .NET, IIS, Linux, UNIX, AIX, Macintosh, Mainframe, AS/400, VM, VMS, MVS and LAN/WAN/SAN/Wireless Network architectures and Oracle OADP/OEAF

Supported Industries: Pharmaceutical Manufacturing, Consumer Goods, Utilities, Real Estate/Mortgage, Logistics, State/Federal Government, Insurance, Finance/Banking, Healthcare, Mobile Electronics, Software Development, and Product/Vehicle/Heavy Equipment Manufacturing

EXECUTION METHODOLOGIES: SDLC, Waterfall, Iterative, Six Sigma DMAIC, PMBOK, TPM, Agile/SCRUM, DMAIC, ITIL

SOFTWARE COMPETENCIES: MS Office Suite/Project/Visio, SAS, Oracle - HCM/DW/ERP/EBS/Exadata, SharePoint, Clarity, PPM, Plainview, HP Test Suite, JIRA, SQL/SQR, S

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Program Manager

Responsibilities:

• Developed initial Business Proposals and reusable project management and initial operations models for future facilities
• Authored business proposals to South Carolina Department of Health and Human Services for supply chain support
• Designed initial architectural reconstruction plans and project cost estimations
• Creation of RFP/RFQ/BAFO solicitations and the final identification/selection of vendors

Confidential, Raleigh, NC

Sr. Project Manager

Project Management Methodologies: SDLC, PMI PMP/PMBOK, EVM, Agile, Spiral Evolutionary and Simplified Waterfall.

Technical Environments: Oracle/Exdata, SAS, SQL, JAVA, Angular, SaaS, Big Data, MDM/EDM, Data Warehousing, Server Farm, Microsoft Cloud solutions, and Google App Store.

Responsibilities:

• Developed Project Plan model that can be replicated to other support agencies.
• Led the architectural design and historical data migration of Old CFS data warehouse to a SAS/Oracle DW platform
• Led the design and data structure development for contributing NC agencies (DHHS, DOC, NCCCS, UNC-GA, DPI, DAC)
• Led the data transformation, migration and localization to Oracle Exadata data warehouse with a SAS analytic front end
• Led the design/development for the platform migration and merger of the two analytical reporting systems
• Authored RFP to procure a SaaS Open Data Solution, to be personalized to minimize system and data source redundancy

Confidential, Indianapolis, IN

Chief Digital Solutions Architect

Project Management Methodologies: SDLC, PMI PMP/PMBOK, EVM, Agile, Spiral Evolutionary and Waterfall/Simplified Waterfall.

Technical Environments: Oracle, MySQL, JAVA, XML, C#, and Microsoft Cloud solutions, and Google App Store.

Responsibilities:

• Led the development new digital application to provide real time product marketing and event driven data.
• Led R&D for expansion of Fuel and Oil reporting to consumer market desktop applications and mobile applications.
• Led development of Cloud based data management and reporting for I.R.I.S.TM
• Led design and development for User Interface for desktop and mobile applications
• Re-engineered strategic and tactical operation and marketing plans for the company’s products and services.
• Collaborated with Marketing to identify product to target market alignments
• Integrated standard service delivery and sales lifecycle procedures for each all target markets
• Integrated BI tools with marketing strategies to deliver Business by Intent TM product and service offerings.

Confidential, Raleigh, NC

Sr. Project Manager

Project Management Methodologies: SDLC, PMI PMP/PMBOK, EVM, Agile, Spiral Evolutionary and Waterfall/Simplified Waterfall.

Technical Environments: MS-Project Server, Navisys, Fusion, Vantage, VPMS, xPression, Oracle, MVS, PeopleSoft GL, SharePoint, and IMPACT.

Responsibilities:

• Led projects for development and integration of new Variable and Universal Life Insurance products
• Led the program to deliver new application development and system modifications and enhancements
• Led program for November Release of existing production enhancements and new life product deliveries
• Contributed bringing new project management practices to product and LOB areas where there was no formalize practice
• Responsible for leading LOBs through Work Intake Process, delegating and allocating resources and providing approval and oversight of program change management activities.
• Lead two successful data center migrations to SAS

Confidential, Charlotte, NC

Director of IT

Project Management Methodologies: PMI PMP/PMBOK, Six Sigma DMAIC, Agile, SDLC and Waterfall.

Project Management tools: MS Project, MS Office, NetMeeting, Adobe, and PowerPoint.

Responsibilities:

• Lead the engineering of enhanced IT architecture, with information security and communication processes and policies
• Designed and oversight development of the e-Log system, that offers functionality that combines client relationship management, supply chain management, enterprise resource management and real-time communications
• Lead creation of training courses and materials for e-Log system
• Lead design and development and provided resource oversight for the CRM/ERP database
• Created strategic proposal to in corporate sales force automation into e-Log’s functionality

Confidential, Raleigh, NC

Sr. Change Manager

Project Management Methodologies: PMI PMP/PMBOK and Waterfall.

Project Management tools: MS Project, SharePoint, Excel, Word, NetMeeting, Global Crossing, Adobe, and PowerPoint.

Responsibilities:

• Lead project design and development of a web site to facilitate real time global communication and access to all conversion and decommissioning project activities, issues and action items.
• Provided oversight for Data Center Migrations and Client Data Conversion for PNC and Georgia Bank
• Developed operational process for facilitating all communications throughout conversion activities
• Lead PMO portfolio for decommissioning of IT systems across the Commercial and Marketing divisions

Confidential, Charlotte, NC

Sr. Change Manager

Project Management Methodologies: Six Sigma DMAIC, PMI PMP/PMBOK, Agile Iterative and Waterfall.

Project Management tools: Clarity, PMT, ECMS, PCM Web, MS Project, eBAM, SWIFT, BMC, SharePoint, Excel, Word, NetMeeting, Adobe, and PowerPoint.

Responsibilities:

• Led project to migrate global investment data systems and data centers from Meryl Lynch into Confidential standardized systems. The project also includes sub-projects to perform data center migration, data conversion, platform migration, web site upgrade and process improvements.
• Led application development to extend functionality of cash transaction management systems to sunset the LaSalle systems and to offer new functionality all of their banks.
• Led pilot initiative to develop and integrate electronic Bank Account Management (eBAM) solution into five worldwide regions consisting 32 countries. Providing an estimated decrease in operating expenses by $25MM.
• Conducted Conversion Leadership training courses and lead development of related training materials.
• Training of project sponsor and champion in attaining Six Sigma Green Belt
• Led development of two co-branded credit Products with Asiana and Hawaiian Airlines. Delivered increase in ROI and Projected Returns by 10.8% net profit improvement over $38MM over both products
• Led development of on new customer security enhancements to existing online banking products
• Led strategy to migrate and integrate legacy client data into current CRM Data Warehouse

Confidential, Charlotte, NC

Sr. Project Manager

Responsibilities:

• Led project for development and integration of new Life Insurance Management System, while transitioning architecture to new Linux platform and from physical server architecture to virtual
• Led the development of Infrastructure resource library to track all IT assets physical and virtual, based on ITIL v3 standards. Additionally, institutionalizing processes for ongoing governance and administration