SUMMARY:

• Over 15 years of extensive experience spanning across Test Project management, People management, Operations, QA management and End to End test execution
• Complete understanding of product life cycle, Agile software development life cycle, Quality assurance process, product deployment, customer deployment starting with System Requirement review, system study, Test Artifacts preparation, Testing implementation and post Implementation activities in staging and production environments
• Very good understanding and experience in various technologies and domains: like Telecom, Connected TV solution(OTT), IPTV, mobile applications, multimedia applications on Android platform and other embedded system, solution hosted on cloud in client - server environment, Web based Application, User Content Management (UCM), Content Delivery Networks (CDN), Publishing and GIS based application
• Experience in leading Functional, Regression, Performance, Security and Scalability testing of various product: like OTT based product, web based Project management product, web Services (SOAP, XML/HTTP, REST/HTTP) APIs and platform
• Strong experience in coordinating with global customers, third party vendors and other project stake holders and managing offshore/onshore teams located in different time zones
• Strong people management skills that bring in team work, guiding team for goal settings, career progression

PROFESSIONAL EXPERIENCE:

Confidential, St. Louis

Project Manager (QA)

• Currently leading a high performance QA team to deliver high quality Device self service (DSS) application for AT&T. DSS is a Mobile version of full web site which provide features to check Usage, Bill and Payment and Manage various services for AT&T customers, it supports multiple platforms like iOS, Android, Window and other platform of mobiles and tablets
• Managing and tracking defects with development and QA team to ensure progress towards quality improvements
• Coordinating with QA, UAT, RCA, Data team, Development team, Environment teams and project stake holders to get the issue resolved on time
• Managing and tracking End to End QA activities in multiple environments for various releases
• Providing technical guidance to team as required
• Following Agile process: strong understanding of agile software development life cycle and test life cycle
• Ensuring adherence to current process, proactively working towards process improvements and implementation
• Delivering this project for AT&T as a full time employee of Tech Mahindra America Inc. Currently working from client location St. Louis, MO since April 2015

Confidential, Redmond USA

Project Manager (QA)

• Managed a high performance QA team to perform APIs testing and deliver for a high quality multiscreen User Content Management (UCM) solution. UCM provides a cost-effective, flexible, scalable storage and content management solution to AT&T’s consumer applications and developer community. The content stored in UCM can be accessible by users on multiple screens like Mobile, TV, and PC client
• Responsible for multiple concurrent QA cycles and on-time high quality product delivery. Worked with engineering, product manager and customer team for project planning, product deployment, customer integration, and professional services validation
• Responsible for entire QA starting with test strategy, test coverage, test plan review meetings, timely escalation of high priority issues, people and project management, coordinating multiple Patch releases among distributed QA groups across different time zones (US and India)
• Planned and managed testing and support in 6 staging, 2 integration and production environments and managed testing of production deployment and support for UCM client applications like Web/Mobile - Digital Locker, Mobile - Mobile Backup, IPTV - U-verse, PC Client - Digital Locker
• Ensured that high quality test data is created for media testing of Audios, Videos and Images in UCM environ
• Ensured compliance with Tech Mahindra and AT&T quality processes. Drove process improvements and addressed customer oriented R&D according to the release roadmap
• Led test automation activities to develop test automation framework for scalability testing, test scripts and tools
• Performed activities for hiring, mentoring, performance evaluations, and career development of Team members
• Served to AT&T as a customer of Tech Mahindra Ltd. India. Mostly managed and delivered this project from offshore center at India, for three months I coordinated and managed the deliveries at customer site: AT&T Inc. Redmond USA

Confidential

Manager QA and Operations

• Delivered multiple releases of a product i.net.tv of Acuro, i.net.tv is a highly secure, end to end, client server managed OTT solution
• Led QA testing team to ensure effective testing activities for releases including unit, integration, regression, system, load, automation, performance, security, localization, user acceptance testing and etc. using both white box and black box testing methods
• Identified technical issues in testing and provided stakeholders and team members with detailed projections, plans (cost, schedule, strategies, staff and etc.), reports, metrics and post-mortems for corrective and preventative actions necessary to ensure product issues were addressed proactively
• Coordinated testing on client and server applications in multiple platform and technologies including Linux, Android, NXP and Amlogic based devices, REST, Apache, MySql, PHP, Memcache, C/C++, Java, Selenium, Bugzilla, Wireshark, SVN, GIT, Amazon cloud hosted server solution
• Ensured delivery of high quality product within the budget in the production with high level of customer satisfaction.
• Managed India operation of Acuro Networks USA for product development and supported for deployment at various customer sites
• Served to Confidential . USA as a customer of Tech Mahindra Ltd. India

Confidential

Test Lead:

• Coordinated testing activities and led a testing team for a product “PM Smart” of HCL, PM Smart is a web based tool which provides all solutions for a Project management. PM Smart provides a collaborative platform to manage IT Project effectively and efficiently. It provides a highly customizable, comprehensive software framework to facilitate the entire SDLC planning and execution
• Responsible for day to day planning and tracking of testing assignments, Provided functional and technical expertise to the team during executions
• Ensured the timely preparation and execution of Test Strategy, Test Plan, Test cases for all functional, regression and end to end testing requirements
• Managed Defect reporting and tracking
• Coordinated with client, development team and BAs to analyze / understand business and functional requirements
• Planned the deployment of solution at customer’s site and post deployment support

Confidential

QA Engineer:

• Performed QA activities for ESPRE solution as a QA engineer at Fidelity Information System, India
• Planned and managed all QA activities for the Product Content Management Engine (CME) of Confidential . USA
• Worked on the testing activities of Java script APIs. These APIs can be used in any web application for Content Management Engine.
• Prepared the Test Strategy, Test Plan and Test cases
• Laid down the Testing process and ensured on time quality delivery

Confidential

QA Engineer:

• Performed QA activities for Confidential as a QA engineer at Fidelity Information System, India
• Worked on Visto Mobile application, a product of Confidential USA. It provided constant sync of emails, contacts and calendar events at mobile with MS Exchange server and Domino lotus server
• Conducted testing of client application on various mobile handsets and server application at Microsoft exchange server and Domino lotus server. Performed various testing for client application installation testing, functional testing, server installation, connectivity of client-server and uninstallation testing
• Prepared the test cases for various new features and updated the documents for enhancements and bug fixes

Confidential

Data Engineer:

• Performed Testing activities on various products of TeleAtlas being used to develop Car navigation systems, Digital maps for US and various European countries
• Performed requirement analysis, Test case preparation, Test data preparation and test execution
• Reported Defects and performed verification of defect’s resolution.

TECHNICAL SKILLS:

Linux, Windows, Mac OS: Mobile OS

PPC, PALM, Symbian OS, Android: Telecom/ Media

TV, Mobile, CDN, UCM, Content Engine (CE), STB, NTB, Smart TV, Streaming Videos, Codecs, Audios: QA

Test Management, Test plan, Automation Project Management: Project Management, People Management, Customer handing, Deployment

Testing Tools: Quality Center, Bugzilla, Team Track, Test Link, SoapUI, Selenium

Other: MS Project, Wireshark, Apache, Memcache, Rally for Agile project management and tracking