SUMMARY:

• Skilled professional with an MBA and over 20 years of diverse business and consulting (Big 4) experience.
• Achieved financial and strategic goals for employers and clients with intense focus on customer satisfaction and use of appropriate best practices.
• Dynamic, analytical improvement champion who takes the initiative to assess and lead problem resolution and successful project completion.
• Experienced advisor in organizational and infrastructure management and alignment.
• Proven successes Planning as well as serving as an Executive Strategic Advisor on data center: operations; build - out, relocation; migration; consolidation and management.
• Possesses a unique balance of respect, common sense, open-mindedness, strong business acumen, out-of-the-box thinking/planning/solutions and a do what is right and what it takes attitude.

EXPERTISE:

CONSULTING/BUSINESS ANALYSIS: Strategic, Organizational, Operational, & Process Consulting; Data Center Operations, Migrations & Consolidations; Business Continuity/Disaster Recovery (BC/DR); ITIL Planning/Consulting; Assessments & Capability Maturity Modeling; PMO Creation & Management

PROGRAM/PROJECT MANAGEMENT: Cloud/Traditional Migrations; Risk Assessment; Reporting; Resource & Customer Management; Systems Development Life Cycle (SDLC) Management

FINANCIAL: Planning/Budgeting/Forecasting; P&L; Pricing; Evaluating Capital Projects; Contract Management & Negotiation; Total Cost of Ownership (TCO) and Return on Investment (ROI) analysis

BUSINESS DEVELOPMENT: C-level/Client Relationships, Vendor/Partner Management; Proposals; Product Development; RFP/RFS Response; Managed Services/Outsourcing; Statement of Work(SOW) creation

MANAGEMENT: Daily Staff Management, Hiring/firing, Mentoring, & Motivating for high achievement

PROFESSIONAL EXPERIENCE:

Confidential, Denver, CO

Sr Project Manager

Responsibilities:

• Complex Project Manager, consulting & managing teams of 5-20 (including offshore) to deliver $3M - $6.8M Data Center: Strategy; Migrations; Consolidations; Optimizations; and Application Rationalizations to Cloud/DCs/MSPs to enhance service with virtualization, architecture upgrades, BC/DR, high performance and cost reduction using both Waterfall and Agile processes.
• Managed a team in the divestiture of some of Confidential 's PC assets and customer support services.
• Served as a Strategic Advisor to the VP of IT at a US Government client on Data Center Strategy and Operations; process & procedure improvement/alignment; and design thinking and solutioning objectives.

Confidential, Denver, CO

Engagement Manager/Principal Consultant

Responsibilities:

• Co-led $300K internal Confidential Business Impact Assessment (BIA) for capability and compliance enhancements to improve protection of Confidential ' clients and internal assets
• Managed teams of 4-6 to deliver $250K - $500K projects dealing in BIAs; BC/DR Assessment and Planning; DR Audit and Assessment; and Process Improvement

Confidential, Denver, CO

Senior Operations Manager

Responsibilities:

• Expanded a $7M two year outsourcing program into a $27.6M four year contract via consultation, service excellence, process improvement and the addition of supply chain management
• Saved $340K in lost revenue by preemptively converting a fixed price engagement to a T&M contract
• Led continuous improvement of the service quality and management of data center operations for all 13 of Confidential ’s US Data Centers encompassing 530,000 sq. ft. in 6 geographical regions
• Proactively wrote the detailed SOW for the outsourcing of Confidential ’s operations to Confidential
• Created and implemented a Change Management Process for handling all client requests
• Implemented standardized and centralized processes and procedures for all data centers resulting in a 12% reduction in customer deployment times and $700K in annual cost savings
• Continuously developed and managed: P&L; Budget; and 76 resources

Confidential, Denver, CO

Strategic Consultant/Owner

Responsibilities:

• Engaged and entrusted to write the business plan for Quantum Corporation to offer Professional Services as a product
• Created the go to market strategy/defined: Organization structure/roles; Portfolio Offerings (i.e. Infra/Compliance assessments, BC/DR, De-dup, Backup/Archival); Channel Plan; Sales/Marketing Plan; and Revenue Projection and Profitability Analysis
• Performed competitive and partnership analysis of Professional Services Offerings including capabilities, deficiencies and functionality vs.: Confidential /QGate (Paribus); Confidential ; EDS; Symantec; NetApp; HDS; Seagate; and Confidential

Confidential, Denver, CO

Senior Business Consultant

Responsibilities:

• Managed partner and customer relationships, business development, sold and delivered consulting services engagements ranging from $100 - $500K on: Data Center Management; Migration and Consolidation; Infrastructure Alignment/Tiering; BC/DR; Compliance; and ITIL
• Led and delivered internal and customer: Strategy Planning; Solutions; Strategic Use and Problem Discussions; Program Management of internal, vendor and partner staff in delivering consulting services
• Featured speaker on purchase economics (TCO and ROI) for Executive Briefings and International Conferences
• Trained sales staff on the financials of IT infrastructures and how executives utilize them to drive purchasing decisions to facilitate a contract closure rate increase of 20%

Confidential, Denver, CO

Consulting/Program Manager

Responsibilities:

• Managed customer resources and a consulting team in the performance of DR Planning and ITIL Implementation for mapping to Service Level Agreements (SLAs) for US Cellular
• Led a team of 5 in the performance of a Recoverability Assessment and Gap Analysis for Cinergy/Duke Power including: DR Planning; Testing; Event Response; Training; and Program Maintenance Plans
• Directed a team of 3 consultants in creating an IT Services Catalog, performing: an Application Alignment; a Storage Management organizational structure assessment; and an ITIL assessment utilizing Maturity Model methodology
• Managed a team of consultants in assessing the backup and recovery environment, management practices and application classification system developed by GSK. Assessed the archive data process for regulatory compliance
• Led an integrated team of 11 consultants, clients and partners in an IT Rationalization project for Brazil’s Telco Italia Mobile including a: Storage Infrastructure Assessment; Application Alignment; and Data Retention Plan.
• Directed a $280K Business Continuance creation project for TAM (Brazil’s National Airline) including: BIA; Risk Assessment; Recoverability Assessment; DR plan; and Operational and Technical Recommendations
• Defined a Storage Management organizational structure for JP Morgan/Chase during their merger. Created an infrastructure management hierarchy with an ITIL Service Level Management focus

Confidential, Philadelphia, PA

Engagement Manager

Responsibilities:

• Oversaw pre-sales cycle to close and execute Professional Services opportunities including formal Contract Review and Negotiation; and performing Pre and Post-sale Program Management
• Key SME in the design, planning, and sale of a $21M tech refresh & data center consolidation project for Orange Telecom. Generated $5M of consulting revenue with annual client savings of $1.8M in facilities & $770K in resources
• Took the initiative to develop a project scoping/pricing tool that provided a 40% time and $640K annual cost savings for 32 Services Sales Managers throughout APAC and EMEA
• Provided subject matter expertise in the creation of PM2, Confidential ’s Project Management and PMO Methodology
• Developed an Enterprise Storage Assessment, Charge-back model, TCO, and IT Storage Management plans for NASDAQ. Through consolidation, provided NASDAQ with $610K in annual resource allocation savings
• Led Storage Network implementations that provided cost savings, increased systems availability and performance
• Generated $7M in HW/SW, data center move, organizational, process analysis, mapping and improvement services
• Planned and managed successful Data Migrations, BC/DR implementations
• Led the creation of Enterprise Storage Assessments illustrating TCO benefits, savings and ROI as well as recommendations for improving storage management architecture, infrastructures and organizational structures

Confidential, Colorado Springs, CO

Global Program Manager/Business Analyst/QA Team Lead

Responsibilities:

• Program/Project management duties including managing multiple direct reports; international partner resources and efforts; analyzing and managing additional business opportunities; and running SDLC projects