SUMMARY:

• 12 plus years of IT experience in Account Management, Project Management, Business Analysis, Business Process Modeling, Application Design, Incident & Change Management (ITSM), Quality Assurance, and Quality Management.
• Overseeing day - to-day activities of all the projects under the Account while keeping a birds-eye view of the long term strategy.
• During the last 5 years, managed and successfully rolled out large projects (with budgets above $5 million) very successfully.
• Managed and Executed DevOps Projects while practicing Continuous Integration and Continuous Deployment methodologies.
• Engaged with executive VPs and Directors for building trust as part of Client Relationship Management.
• Driving review meetings with client executive management for negotiating the project terms and budgets.
• Excellent Project Management skills and Hands on experience in all the nine knowledge areas of Project Management viz. Project Integration Management, Scope, Time, Cost, Quality, Human Resource, Communications, Risk and Procurement Management.
• Hands on experience with Projects running on Cloud Infrastructure and Digital Workspace Technologies like VMware and AWS.
• Assessed and advised on improving the processes and methodologies of current project management throughout project timeline; including development of strategies, readiness assessment, development of training and communications.
• Identified and eliminated redundancies and duplications of efforts across projects by working closely with Multiple Project Managers under the Account.
• Spearheaded activities such as Staffing during project initiation, ramping up, resolving technical conflicts, planning, risk management and Change Management.
• Good knowledge and implementation experience of estimation techniques such as FPA and Wide Band Delphi.
• Excellent Business Analysis & Client interaction skills with onsite & offshore implementation experience.
• Hands on experience in various SDLC Methodologies like DevOps, Continuous Integration, Water Fall, RAD, DSDM, SCRUM and Agile Development Models.
• Good knowledge of CMMI & ISO 9001Quality Models with implementation experience.

SKILLS:

• Program Management
• IT Strategy
• Project Management
• Scrum
• DevOps
• VMware
• Continuous Integration
• AWS
• Vendor Management
• Requirements Analysis
• Agile
• Business Analysis
• SDLC
• SQL
• Business Process
• MySQL
• Oracle
• Business Intelligence
• MS SQL Server

TECHNOLOGY AND TOOLS:

Programming Languages: C/C++, VB/VBA, PL/SQL, ASP, ASP.NET, HTML, Core Java, Advanced Java, Angular, node.js

Operating systems, Platforms, Environments: Windows NT, Unix, Linux and AS/400

Internet Technologies, Specifications, Frameworks, Design patterns: J2EE, SOAP, XML & .NET, REST, Json

Application/Web Servers, Transaction processing platforms, ERP systems: Jboss, Apache, IIS/PWS & Oracle 9i/10g, Docker

Database, related tools: Oracle 9i/10g/11g, SQL Server, MySQL, PostGRE SQL, MS Access, DB2 and Netezza

Tools: for development and testing: WinRunner, LoadRunner, QTP, Selenium, Postman & SOAP.

Version Control Tools: CVS, SVN, Gitlab, Liquibase and Github

Project Management Platforms: HP Quality Center, ITSM, TFS, JIRA & Redmine.

Continuous Integration Tools: Jenkins.

ETL Tools: Oracle Packages, Informatica & Talend.

Cloud Infrastructure: VMware and AWS.

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Project Manager

Responsibilities:

• Spearheaded PMO Leadership Team by coordinating and administering the Project Management office.
• Prepared and communicated the monthly project status reports to the CXO Teams and Client Executive Management.
• Successfully deployed and released the Project to seven states while making sure that the Branch Operations are not impacted.
• Prepared Project Charter, Project Initiation notes and Project Plan along with the detailed Project Risk Analysis and Metrics to monitor such risks over the project duration.
• Transformed the Project execution methodology from Agile development to DevOps oriented Project with little impact.
• Defined Project milestones based on the system requirements with the inputs from Operations team priority.
• Circulated all the project documents along with each phase milestone to all the intended stake holders.
• Monitored project plans for ensuring that the release dates and deliverables are met.
• Worked with other Project Managers to identify and eliminate redundancies and duplications of efforts across projects.
• Monitored the project activities on a weekly basis on the Project Plan and escalated any bottlenecks to the management as and when required.

Confidential

Sr. Project Manager

Responsibilities:

• Prepared Project Charter, Project Initiation notes and Project Plan along with the detailed Project Risk Analysis and Metrics to monitor such risks over the project duration.
• Employed AGILE methodologies to improve customer satisfaction by rapid and continuous delivery of Change Requests.
• Developed the Project scope statement; by explicitly defining the in-scope and out-of-scope Business Requirements and by creating WBS in coordination with Business Analyst teams.
• Identified and Documented the Tasks list needed to complete each of the deliverables and worked on networking the activities in their logical sequence by coordinating with the Development and Quality Assurance Teams.
• Ensured that the resource requirements for the project activities are taken care of across various Skill sets including Java, .Net, PL/SQL, Oracle and Linux.
• Worked extensively on the Incident Management and Change Management process by coordinating CAB review meetings.
• Identified and Recruited the Project team based on the skill set requirement and each resource capability to meet such requirement.
• Estimate time and cost for each of the project activities and developed the project schedule along with the Project budget.
• Conducted a complete and thorough Risk Analysis of the entire project by considering all the possible internal and external influences.
• Developed Metrics to monitor each of the probable risks over the project duration and supplied data for developing such Metrics over the entire project execution period.
• Served as Scrum Master during the Project Closure status.
• Automated the Environment Deployment process through VMWare and Build Automation.

Confidential

Project Manager

Responsibilities:

• Implemented Project Management Office from the beginning of the project.
• Prepared Project charter including costs, tasks, deliverables, and schedule.
• Developed the Project scope statement; by explicitly defining the in-scope and out-of-scope Business Requirements.
• Identified deliverables of each business requirement and created the work breakdown structure of all the business requirements.
• Identified the activities needed to complete each of the deliverables and worked on networking the activities in their logical sequence.
• Estimated the resource (skill sets) requirements for the project activities.
• Selected the Project team based on the skill set requirement and each resource capability to meet such requirement.
• Estimate time and cost for each of the project activities and developed the project schedule along with the Project budget.
• Conducted a complete and thorough Risk Analysis of the entire project by considering all the possible internal and external influences.
• Developed Metrics to monitor each of the probable risks over the project duration and supplied data for developing such Metrics over the entire project execution period.
• Measured the ongoing project activities ('where we are') on a weekly basis and appraised all the stake holders for each of the reporting periods.
• Tracked and Monitored the Project Quality through IR Management (ITSM).
• Monitored the project variables (cost, effort, scope, etc.) against the project management plan and the project performance baseline (where we should be);
• Coordinated the offshore team development activity based on the Project Plan Schedule.
• Develop contingency plans.
• Identified and recommended corrective actions to address issues and risks properly (How can we get on track again) as and when appropriate.

Confidential

Project Manager/Business Analyst

Responsibilities:

• Interacted with client teams and collected the business requirements of each department.
• Prepared Business requirement documents based on the client existing business processes and the objectives of software implementation.
• Established the PMO by conducting the following set of activities:
• Prepared Project charter including costs, tasks, deliverables, and schedule.
• Developed the Project scope statement; by explicitly defining the in-scope and out-of-scope Business Requirements.
• Identified deliverables of each business requirement and created the work breakdown structure of all the business requirements.
• Identified the activities needed to complete each of the deliverables and worked on networking the activities in their logical sequence.
• Estimated the resource (skill sets) requirements for the project activities.
• Selected the Project team based on the skill set requirement and each resource capability to meet such requirement.
• Estimate time and cost for each of the project activities and developed the project schedule along with the Project budget.
• Conducted a complete and thorough Risk Analysis of the entire project by considering all the possible internal and external influences.
• Developed Metrics to monitor each of the probable risks over the project duration and supplied data for developing such Metrics over the entire project execution period.
• Measured the ongoing project activities ('where we are') on a weekly basis and appraised all the stake holders for each of the reporting periods.
• Monitored the project variables (cost, effort, scope, etc.) against the project management plan and the project performance baseline (where we should be);
• Coordinated the offshore team development activity based on the Project Plan Schedule.
• Identified and recommended corrective actions to address issues and risks properly (How can we get on track again) as and when appropriate.
• Designed and Conducted the Client Training programs using web tools like Go-To-Meeting and WebEx.
• Coordinated IR Management in the test, UAT and Production environments with QA team and the Development Team.
• Conducted Feasibility analysis and Impact on the existing system for Change Requests received.
• Co-ordinated Change Request management with Version Control team, Development team and the QA team.
• Coordinated the Data migration from the Client system to the proposed new Systems.
• Designed and created the data mapping documents between the client system and the QFund system.
• Prepared data extraction scripts for the client legacy system.
• Reviewed data loading scripts of the Qfund system to ensure that all the new features of QFund have been taken into consideration.
• Prepared and communicated the monthly project status reports to all the stake holders viz. Internal Project Teams, Client PMO and Top Management.
• Prepared invoices and billing information in coordination with the Business Development team.

Confidential

Project Manager/Business Analyst

Responsibilities:

• Applied Agile Project Management methodologies for the entire project duration.
• Extensively used Scrum and Agile Unified process for Requirement Gathering, Analysis and Documentation supported by Rational Unified Process (RUP).
• Used MS Project for ensuring the deliverables of the project schedule are met and acted as the project coordinator at all phases of the project life cycle i.e. interface between the internal team (production, testing, and development) and the management.
• Monitored the project activities on a weekly basis on the Project Plan and escalated any bottle necks to the management as and when required.
• Defined Project milestones and classified the system requirements based on their priority using CPM methodologies.
• Created project plans with release dates and deliverables.
• Prepared Project Charter, Project Initiation notes and Project Plan along with the detailed Project Risk Analysis and Metrics to monitor such risks over the project duration.
• Circulated all the project documents along with each phase milestone to all the intended stake holders.
• Proposed product features based on the Industry Requirements and Organization Strategic Objectives.
• Created the Business Requirements Documents (BRD) based on the intended Product Features.
• Documented the requirements into System Requirement Specifications (SRS) using the Use Cases, Sequence Diagrams, Class Diagrams, Activity Diagrams and Collaboration Diagrams using the UML specifications supported by Rational Rose.
• Created Functional Specifications Document (FSD) and Technical Requirement Specification document for the project execution.
• Reviewed US state rules and regulations on a regular basis from time to time.
• Interacted with the internal product team and the legal team as situation demands for regulatory changes.
• Documented all the possible list of changes based on the updated rules and regulations while conducting end to end impact analysis of the changes.
• Designed, documented and sought approval of Management on all the change requests.
• Prepared and communicated the monthly project status reports.
• Reviewed the Test plans and procedures of the QA team, while delegating (most of) the review of test cases prepared for both Automation and Manual Testing.
• Participated in the review meetings of Automation test scripts using Load Runner, QTP and Win Runner.
• Reviewed the test results of Load Testing, Functional Testing and Stress Testing conducted using Win runner, Load Runner and QTP.

Confidential

Senior Business Analyst

Responsibilities:

• Extensively applied SCRUM methodology for the quick turn over of the initial workable version of the final product.
• Participated in Joint Application Development (JAD) sessions with Subject Matter Experts (SMEs) and Client end users for requirement gathering, walkthroughs and interviews.
• Conducted daily meetings with the onsite team for documenting, analyzing and reviewing the business requirements.
• Prepared the software requirements documents (SRS), using Rational Rose, based on the client business processes and the Business Requirement Specifications (BRS).
• Created Business Use-Case Model after assessing the scope of the project and understanding the business processes.
• Developed SRS including the Use Cases, Sequence Diagrams, Class Diagrams, Activity Diagrams and Collaboration Diagrams as per UML specifications.
• Responsible for creating business work flows and processes and creating management report templates based on the business rules and the business case analysis.
• Linked business processes to organizational objectives, performed critical path analysis, and identified and recommended opportunities for business process improvement.
• Prepared Functional Specifications Document (FSD) based on the software requirements specifications, daily meetings and the JAD sessions.
• Prepared the client Training program schedules based on the skill sets and the training needs of the Target audience.
• Coordinated the Client Training programs using web tools like Go-To-Meeting and WebEx.
• Created Traceability Matrix between Functional Specifications Document and Test Cases for the betterment of QA team.
• Created Test plans, Test procedures for the QA team and reviewed test cases prepared for both Automation and Manual Testing.
• Assisted the Client users with UAT by preparing test data.
• Analyzed Client legacy system for the purpose of Data Migration.
• Coordinated the Data migration from the Client system to the proposed new Systems with the Technical team, DBA team and the PL/SQL team.
• Demonstrated the required functionality to the development team using the Power point presentations, prototypes and HTML pages.
• Coordinated Issue Management in the test, UAT and Production environment by logging, Reviewing and assigning issues reported by client.
• Coordinated Change Request Management with both the Development team and the Testing team.

Confidential

Business Analyst

Responsibilities:

• Interacted with the SME’s to get a better understanding of the business processes.
• Reviewed the end-user interview session notes and actively taken part in gathering and analyzing Business Requirement Documents.
• Integrated Rational RequisitePro with Rational Clear Quest and Rational Rose to provide all teams visibility and maintain tractability among requirements, use cases and change requests.
• Developed a thorough knowledge in all phases of SDLC and familiar with industry standard best practices and frameworks such as RUP (Rational unified Process), AGILE and Lean.
• Designed UI in coordination with offshore development team and the onsite project management team.
• Developed Software Requirement Specifications (SRS) using the Use Cases, Sequence Diagrams, Class Diagrams, Activity Diagrams and Collaboration Diagrams using the UML specifications supported by Rational Rose.
• Created Functional Specifications Document (FSD) and Technical Requirement Specification document for the project execution.
• Involved in Inception Phase and prepared Logical Data Models that contains set of diagrams and BRD (Business Requirement Documents) supporting documents containing the essential business elements, detail definitions, and descriptions of the relationships between the actors to analyze and document business data.
• Participated in UAT and worked with Test Manager for bug and defect tracking.
• Created Traceability Matrix between Requirements and Test Cases.
• Responsible for the Design and execution of test plans to ensure that business requirements and functional specifications are tested and fulfilled.
• Created Testing Requirements Document (TRDs) and Test Case Scenarios to test functional changes to the system/application as per the project requirements.
• Assisted in developing test scenarios and test cases with the QA team.
• Coordinate the Data migration from the Client system to the proposed new Systems with the PL/SQL Team.
• Coordinated Issue Management in the Test, UAT and Production environments post to the project rollout during the Maintenance Phase.