SUMMARY:

• Stephanie is a PMP certified industry professional with over 18 years of consulting experience managing business and information technology centric projects.
• Information technology projects include managing software development, data warehouse, Enterprise Content Management and network/application initiatives where she has continuously and successfully designed and developed project goals, objectives, forecasts and plans while managing risk management, communication planning, resources, cost management budgets and documentation.
• Stephanie has managed a number of large projects utilizing many project management methodologies in strong matrix environments including RUP, SDLC, Waterfall, Agile, PMBOK, ITIL, Extreme Programming and Scrum. Set up and maintained RAAIDD (Risk, Assumptions, Action Items, Dependencies and Decision items and owners. Stephanie has a wide range of experience interacting with development teams, business users, management and executive leadership on multiple and simultaneous projects and has quickly provided value to all of the organizations she’s worked with in order to find the right solution for the best project results.

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Program Manager

• Worked as an Agile Scrum Master/Coach and Program Manager
• Delivered projects using the Agile framework
• Maintained project budget and project cost estimates (actual versus forecast)
• Facilitated project team meetings with technical and business team members
• Resolved issues and utilizied tools for risk plan, analysis, probability, impact and mitigated project risks assigned owners and action items.
• Utilized Clarity for project management

Confidential

Program/Project Manager

• Organized the program structure for a Life Point of Sales Replacement system solution vendor selection, proof of concept and implementation projects
• Managed the vendor selection project within the program
• Met with Executive Leadership to obtain the vendor selection project scope
• Organized vendor and stakeholder meetings to obtain vendor selection project stakeholder requirements
• Organized and reviewed RFI utilizing scoring model
• Created program SharePoint site

Confidential

Program Manager / Engagement Manager

• Managed a Chicago Park District wide SharePoint intranet fixed bid implementation with Enterprise Content Management (ECM) processes using the Agile framework.
• Trained and coached project team on agile practices (planning, estimating iterations)
• Acted as a project ‘impediment remover’.
• Upgraded from SharePoint 2007 to SharePoint 2010
• Facilitated daily status updates with the implementation team
• Facilitated implementation team design meeting
• Facilitated business user story and iterative demonstration sessions
• Managed and negotiated client processes
• Managed software and hardware procurement
• Maintained project budget and financials
• Facilitated bi - weekly program session updates with the Chief Administrative Office, Director of Information Technology and Director of Strategic Development
• Delivered three times the features and functions of the original contract while delivering on time and below budget.

Confidential

Consultant

• Worked on a confidential project for the Mayor’s Office.
• Created business requirements and specification documents.
• Created end to end testing documents (system, integration, regression)
• Held testing and quality assurance meetings
• Performed testing utilizing Oracle dB and SQL code.

Confidential

Sr. Project Manager / Contract Staff Engagement Manager

• Maintained two major roles: Worked for the Enterprise Data Warehouse division managing contract staff and worked for the Project Management Office managing an Advertising Accounting software application upgrade.
• Created a resource utilization system and tracked contract staff project allocations.
• Created a daily status reporting system as requested by the client.
• Prepared an Enterprise Data Warehouse program roadmap.
• Held biweekly contract staff meetings
• Implemented Agile/Scrum solutions to release 4 iterations of the software.
• Provided project progress; tracked action items; conducted design and implementation reviews; examined, researched, and resolved issues and provided plans to mitigate risks.

Confidential

Sr. Software Project Manager

• Worked for Research and Development division on Core Map and ADAS vertical projects.
• Established project scope by studying business drivers; discovering and validating business and technical requirements and parameters.
• Migrated current projects using a Waterfall model to the Agile/Scrum framework.
• Implemented solutions by monitoring project progress; tracking action items; conducting design and implementation reviews; examining, researching, and resolved issues and provided plans to mitigate risks.

Confidential

Program Manager

• Maintained full responsibility for developing a PMO methodology, standards, toolkits and resource planning for a PNC mortgage banking Program Management Office.
• Provided methodology training, mentoring and coaching to project stakeholders.
• Lead a team to create the SharePoint portal for the PMO methodology and demand management solutions.
• Created a roadmap for the integrated cross sell line of business in alignment with PNC Mortgage 2010 Strategic objectives.
• Managed business/IT projects to enable cross sell relationships between Retail and Mortgage utilizing the PMO methodology, standards and processes.

Confidential

Sr. Project Manager

• Worked with Rail leadership to develop the product strategy and roadmap.
• Worked closely with the executive leadership teams to define the content and delivery of application management releases.
• Developed a feedback program that solicited input and requirements from end users on a regular basis.
• Worked closely with the Rail Division and STS organization to develop a training program to support the Goldspike product.
• Acted as an internal and external champion of the Goldspike product.
• Responsible for assisting in the planning and execution throughout the product lifecycle including gathering and prioritizing product and customer requirements across the Rail Division.
• Developed and maintained a comprehensive Rail Division communication plan for Goldspike releases, features, functions, usage and tips

Confidential

Sr. Project Manager

• Managed the conversion/migration of the Oklahoma plan involving over 65 data and business processes with the Illinois, Texas and New Mexico plans
• Managed and led application development ensuring the project adhered to the Software Development Methodology (SDM) with the Waterfall and Extreme approaches.
• Facilitated weekly team meetings with cross-functional teams in Oklahoma, Texas and
• Facilitated JAD sessions for business process reengineering.
• Maintained issues log and project schedule.
• Provided post-production issues management and daily checkpoints.
• Utilized Clarity for project milestones and resource allocations.

Confidential

Sr. Project Manager

• Led the implementation of a vendor developed fare management off-the-shelf software package utilizing current and new Mainframe, UNIX and Java technologies in an Agile, RUP and ITIL environment.
• Ensured allowance for sound service level agreements SLA.
• Developed and completed communication plan, project plan, risk management plan, resource plan, and other project documentation.
• Managed a migration from legacy system and network to a new pricing excellence system.
• Led team comprised of project managers, business analyst, solution architect and testers.
• Led JAD sessions for RUP use cases, tracked project status and issues and managed project budgets.
• Designed project steering committee presentations with project status.
• Planned project plans with technical specs and cost estimates.

Confidential

Sr. Project Manager

• Managed and led the on and offshore web development project teams using Agile and Scrum methodologies to build requirements, technical architecture and upon development to implement complex web workflow applications.
• Tracked project status and issues, managed project and inter-project resource plans and maintained project budget.
• Provided recommendations on processes for executing projects.
• Presented project prototypes to senior management.
• Provided direction and prioritizes projects through completion.
• Ensured information architecture was developed that consisted of capabilities and relationships among related Internet-enabled technologies.
• Ensured sites were developed with client goals, information flow, and interactive elements as expected.

Confidential

Sr. Project Manager

• Managed the initiation and planning phases of a Personal Financial Services (PFS) Investment Service (IS) project that consisted of creating a consistent and electronically available database of product information for use in marketing, portfolio construction and operations management.
• Worked within SDLC and PMO standards on requirements documentation through detailed technical design documentation utilizing Extreme Programming (SCRUM) methodology.
• Ensured the project scope of the data warehouse, specifically for the electronically available product information was integrated with other cross-functional PFS IS projects.
• Coordinated time management activities such as activity definition, sequencing, duration estimating and schedule development.
• Ensured internal client relationships and vendors were managed productively and proactively.
• Provided resource planning within budget constraints, along with quality and risk management.
• Created the WBS and resource plan along with the project plan.
• Handled technical tasks that included working with the functional manager to create general and detailed technical design documentation as well as working with technical staff in lieu of a data architect to determine source systems, ODS layer and a star schema data layer design.

Confidential

Sr. Project Manager

• Managed initiation and planning phases of a project for the Financial Services group that consisted of creating a software system using Agile/Scrum development that is designed to streamline operations and increase sales by consolidating all activities into a single system.
• Created RUP use cases for advertising software package.
• Assisted with the creation of system flows.
• Developed the scope, plan, activity definition and sequencing based on the project charter.
• Facilitated JAD/RAD design and use case sessions.
• Created the WBS, the resource plan and the project plan.
• Oversaw requirements documentation through detailed technical design documentation.

Confidential

Sr. Project Manager

• Managed the execution phase of a risk management Anti-Money Laundering (AML) software vendor application using Agile and RUP practices.
• Performed hands-on technical management of development team tasks including UNIX, SQL, Oracle, Mainframe technologies in the development of the AML software.
• Ensured adherence to software development lifecycle (SDLC) processes.
• Monitored performance of software testing including but not limited to functional and failover testing.
• Worked with an offshore liaison to ensure the Mainframe data hub data feed interfaces created by the offshore development team functioned properly.
• Oversaw COBOL, DB2 and JCL code walk-through sessions.
• Ensured components on both the Mainframe and UNIX side are implemented into production.
• Created turnover documentation for the AML support team, set up the application support fire call list, reviewed and approved disaster recovery documentation, and monitored silent production until production cutover date.

Confidential

Sr. Project Manager

• Managed a project portfolio of large projects utilizing MAP, Agile, ITIL and other methodologies and practices in a strong matrix/project environment that included an EAI (Infrastructure), Treasury, Trust, Capital Markets (FX Derivatives) and various Electronic Banking Products.
• Created the WBS and resource plan along with the project plan.
• Managed and maintained documentation such as Request for Proposal (RFP), Request for Information (RFI), Work Order, Business Requirement, Project Plan, Work Breakdown Structure (WBS), Resource Allocation Projections, Change Request, Variance Report, Forecast, Performance Report, Executive Summary, Business Case, Business Brief, and Lessons Learned documentation.
• Managed multiple technical teams local, national and offshore consisting of technical leads, requirements analyst, domain architects, developers (distributed and mainframe) and testers.
• Controlled project budget, expenses, and scope for successful project delivery.
• Provided feedback to managers via performance reports after having set project goals and objectives.
• Supervised business partner project managers.
• Provided mentoring to project managers.
• Worked with senior and group vice presidents along with other senior management to ensure project performance was in alignment with business unit expectations and strategic goals.
• Worked with and communicated project performance (issues and status) to senior management, project sponsors, account managers, clients, product support, and other project stakeholders.

Confidential

Sr. Project Manager

• Managed the planning phases of a CRM SalesLogix project for three institutional lending business channels (wholesale prime, correspondent prime and correspondent alt. lending). Created initial project plan.
• Managed multiple web development and enhancement projects.
• Provided effective project feedback to technical and non-technical team members.
• Worked with business channel representatives to identify and assign resources.
• Administered contract negotiations with the legal department and the external vendor.
• Prepared Authorization for Expenditure (AFE) documentation.
• Ensured appropriate risk mitigation strategies were in place and in alignment with client expectations.
• Proposed a business case to locate servers and coordinated upgrades.
• Transitioned knowledge and background information necessary to support all channels.
• Managed the project feasibility phase of an institutional lending enhancement project to clean up several key wholesale operation fixes on their Loan Processing System (LPS) from two prior projects (Fusion and Risk Based Pricing).
• Worked with senior and group vice presidents along with other senior management to ensure project performance was in alignment with business unit expectations.
• Planned working sessions intended to identify and document detailed requirements for screen, data, security and report customization.