SUMMARY:

• A Technical/Business Program/Project and Portfolio Manager; Development Process/Methodology (SDLC), QA, CM specialist with over 20 years of experience and a record of developing and supporting successful PMOs, IT programs and projects and business solutions incorporating a wide range of applications and technologies.
• Experience spans the information technology, healthcare, insurance, pharmaceutical,financial services and academia.
• Consistently recognized as able to improve organizational effectiveness and efficiency through leadership that aligns the business processes and IT infrastructure to realize cost savings, accelerate performance, and sustain strategic flexibility.
• Program and Projects required business development and both domestic and international (global) management responsibilities.
• Extensive experience managing project managers and technical leads and using virtual project management.
• Outstanding ability to facilitate effective communication by translating technical information to non - technical customers in easily understood terms.
• A professional and result-driven individual with both a strong work ethic and the desire to exceed expectations in all aspects of professional endeavor.
• Participated in the creation/implementation, development and management of Portfolio, Program and Project Management Offices (PMOs). Trained, coached, managed, and mentored program managers, project managers, leads and other team members.
• Successfully managed full life cycle (SDLC - system/software development) programs and projects for systems, software/application, database, web/portal/ecommerce, data warehouse, infrastructure/network, BI/Dashboard, ERP development/implementation and various other product development (PDLC/PMLC) and Deliverables and IT business related endeavors.
• Technically savvy and a quick study in emerging technology, able to quickly assess and utilize the appropriate response to meet the specific needs of the business and program requirements at hand. A welcome addition to any team, ready, willing, and able to function in any role necessary (as indicated even in his current assignment) to insure program and project success and on time delivery.
• Delivers on schedule and under/within approved budget, with the required quality and customer/user satisfaction. Able to prioritize and handle multiple tasks while effectively achieving and exceeding both corporate, program and project goals. A builder of high performance teams who thrives in environments requiring not only attention to detail but a high-level strategist and a big-picture thinker.

CORE COMPETENCIES:

Strategic Planning Program Management Porfolio Management Project Management Process Improvement Configuration Management (including Requirements & Release Management) Change Management (including Configuration Control) Earned/Value Project Management Training Financial / Budget Business Analysis Subcontractor/Vendor Management Quality Assurance Verification and Validation Contract/Proposa Management Conflict Management Team Building Risk Management (including TOPP) Client Relationship Management Agile Evolution PM/BOK Iterative JAD MSF Object Oriented RAD RUP S - D SDF / TOPP SDLC PMLC Spiral Structured Waterfall DOD / MIL GXP IEEE ISO SOX SEI / CMM / CMMI Planview (PPM) Artemis PreSage(metrics/dashboard) Primavera eProject (Daptiv) Project Portfolio Management InVision (PIV) MS Project, Innotas Project/Portfolio Management system (familiar with Clarity) Project Server ServiceNow

PROFESSIONAL EXPERIENCE:

Sr. Program/Project Management

Confidential

Responsibilities:

• Managed initial discovery and set up of a major project (3M-Epic Integration Project) for the implementation of 3M’s 360e application integration with the Epic eEHR system.
• Required coordination and planning utilizing the HIM business department Users and IS/Technology Department resources.
• Coordinated the completion of the project’s technical implementation workbook and activities to identify/contract the application’s implementation and its IT infrastructure.
• Managing the planning, initiation and implementation of a major project for a Clinical and Imaging Application upgrade (the Emergency Department’s Application, IBEX-PulseCheck Software). Managing cross-functional disciplines from Clinical and Imaging Applications (CAI), IS, Technical application and infrastructure areas, Informatics, the vendor (PICIS) and an IBEX-PulseCheck consultant.

Confidential, Cherry Hill, New Jersey

Sr. PMO Consultant

Responsibilities:

• Conducted assessment and gaps analysis of IT and business operations, change control, project planning and execution - interviewed IT Directors and project/managers in matrix environment
• Created a Lite Project/Program Management Office (PMO)for IT and an accompanying PMO Operational Guide
• Created and participated in the IT Steering Committees and its responsibilities to govern the PMO
• Developed the PMO and QA governance and the process and documentation, including the reviews and audits or the SDLC usage/health check
• Supported and structured the PMO documentation control system within SharePoint
• Oversaw and reviewed projects and programs to ensure planning, implementation and Close Out were properly executed.
• Reviewed all the SDLC documentation for QA V & V for control and management including establishing an audit and review process
• Developed the workflows for day-in-the-life of project, JIRA, force ranking and change control, and time tracking and reporting processes and systems
• Created a System/Software Development Life Cycle (SDLC) methodology with identified deliverables for Agile and Waterfall
• Identified the Configuration Management including full life cycle support requirements on, build and release support using SVN, configuration control with change management and for sprints as well as Waterfall.
• Created SDLC, PLC, and PMLC templates (including WBS plan and schedule) to control and manage initiatives for all possible projects and programs, enhancements, and breakfix
• Reviewed and established the initial requirements for a PPM tool, specifically, ServiceNow

Confidential, Danville, PA

Program Manager

Responsibilities:

• Provides direction and coordination of Geisinger Insurance Operations Program Management Office initiatives such as program/project planning, project lead/coordination, monitoring and change control.
• Responsible for ensuring all projects and programs related to the successful implementation of the business strategy have been defined and integrated into a focused plan of action.
• Responsible for the program governance, overall management, financial management, infrastructure supporting the program office and program planning…

Tools: used: Planview Project (and Program) Portfolio Management; MS Project, and PMI PMBOK and other methodologies, and PM and Planview Educational courses (face-to-face and CBT).

Confidential

Program/Program Management Office (PMO)

Responsibilities:

• Elevated Portfolio, Program and Project Management - defined each and the differences. Assessment performed. Identified gaps and deficiencies with recommendations to improve. Education and training was provided.
• Identified gaps and deficiencies for Confidential -10 moving forward.
• Ensured that Portfolios, Programs and Projects were aligned with company/ corporate and department strategic and operational goals and objectives
• Interviewed executives (including CEO) and Management Team for requirements and expectations and provided recommendations to create corporate and operational dashboards
• Member of certain committees, Confidential, PMO, PPM Education and Planview teams, Planview Super user Group, and PM Community of Practice
• Directed and oversaw the effort of project and program managers managing projects and programs to ensure is planned and executed successful while being aligned with company/operational strategic goals and objectives.
• Assisted/supported knowledge transfer, as required, through the creation of a Business Case, Charter, WBS and master plans/schedules, risk, communication and security management plans.
• Reviewed the Solution (System/Software) Development Life Cycle (SDLC) used for traditional and Agile development processes. Identified gaps and deficiencies, and provided recommendations to correct and improve several areas.

Project (and Program) Porfolio Management

Confidential

Responsibilities:

• Presented proposal and recommendations to create an Enterprise Program/Portfolio Management Office (ePPMO).
• Conducted monthly training to Organizational Performance team on PM, Process improvement group - Risk mgmt., stakeholder manager, project cost estimating, Lessons learned, etc.
• As a Portfolio Manager and a Super User, assisted in the set up and rollout of the Planview, Project Portfolio Management (PPM), directly supported and evaluated application for pilot and provided feedback and recommendations to PPM Office and executive management team.
• Coached, mentored and trained/educated PMs, coordinators and other project an program team members on PM (and Program Management) methodologies and Planview portfolio management
• Provided education to executives on the Project Portfolio Management tool, Planview, and its application in support of Strategy management and demand and capacity management, Investment planning and financial planning and Management
• Educated and trained - Key individual that provided comments and revision recommendations for the current Project Management fundamentals overview and courses, and for the opt out of requirements to take advance courses. Recommendations accepted and material was/is being revised.
• Presented to several Executives of the Management Team and the Administrative Efficiency Work Group (AEWG):
• Planview Process for executives - review and evaluation
• Strategic Management in support of portfolio and program management
• Demand and capacity management through the investment and financial planning and management modules
• Reviewed and Evaluated Prioritization Criteria and provided recommendations to establish an overall process