SUMMARY:

• Senior level professional/Delivery Manager with progressive experience in leading operations, performance improvement strategies and programs in Information Technology for global companies spanning developed and emerging markets.
• Extensive expertise in Program delivery with a focus on ERP, Technology, Business Process / Enterprise Performance Improvement.
• Over 16 years of industry experience in aligning Technology with Business needs to improve operational efficiency.
• Expert in leading multi - million dollar initiatives involving cross-functional global teams.
• Demonstrated ability to build peak-performing teams and achieve business objectives.
• Successfully led large ERP implementations since 1999. Worked with leading management consulting firms and adapted industry best practices.
• Experienced in leading new business development, planning and relationship building with new and existing clients, to grow the revenue and reduce operating costs, resulting in increased profitability.
• Extensive Technology and Business Alignment experience: Held leadership positions with P&L responsibility, managed budget, staffing, work plans, delivery, change control & sustenance
• Strong leadership skills: Managed diverse teams of employees/ consultants on key programs across multiple simultaneous projects; recruited, coached, and mentored junior staff.
• Highly analytical: Takes fact-based approach to solving business issues, emphasizing on data-driven economic analysis, pragmatic change management and business results
• Demonstrated ability as a team player: Strong sense of teamwork and collaboration, very effective in delivering within a matrixed organization
• Strong academic record: Throughout the career, a stand out in BS, MS & MBA amongst peers

SPECIALTY:

• Portfolio/Program Management & Delivery (Budget, staffing, work plans, OCM, Risk & Delivery)
• Business Process Improvement/Transformation
• Enterprise technologies (SAP ERP, CRM, PLM, SCM, BI, BW & BPC)
• Enterprise Performance Management (EPM)
• Strategic Enterprise Management (SEM)
• Management Consulting
• Spend Optimization
• Financial Planning and Analysis
• Portfolio Prioritization
• Outsourcing & Cloud Sourcing

DOMAIN KNOWLEDGE:

• Technology
• Manufacturing (Make to order, Repetitive & Discrete)
• Supply Chain Transformation
• Finance & Controlling (FI/CO)
• Order to Cash (OTC)
• Plan to Produce (PTP)
• Strategic Enterprise Management (SEM)

TECHNOLOGY:

• ERP & PLM (SAP)
• Business Intelligence (SAP, BW, Cognos)
• Supply Chain (SAP STP, PTP,SNC,APO)
• Customer Relationship (SAP CRM, Dynamics)
• Business Analytics (SAAS, SPSS)
• Application Consolidation & Benefits rationalization
• Systems Strategy and Architecture
• Balanced Score Carding, ASAP, SCRUM, AGILE, Conf Room Pilot, Waterfall, Life Cycle Project Management (SDLC), RAD, JAD, Lean IT, Kaizen, Plan View, Crystal Ball, PLM (eMatrix), SAP, BAAN ERP, BI packages, MS Office Suite, MS Project, Clarity, Plan View, Work Bench, HPQC, SAP Solution Manager, Crystal ball, Visio

EXPERIENCE:

Confidential, Milwaukee, WI

Program Manager

Responsibilities:

• Led an effort to develop a business case (approx $300 million) for a large enterprise Business Transformation program at a CPG company to better align enterprise Processes and Systems with its business goals. Resulting in detailed roadmap on capabilities, KPIs, benefits, costs and plans for transforming the company into a better future state by adopting industry standards and end to end ERP (SAP) systems to support new capabilities
• Delivered more than 8 full cycle SAP Go live programs at multiple clients in global settings. Successfully delivered future/desired state capabilities and led large teams involving implementation partners, client resources and vendors. Largest program had a budget of over $100 million. Managed successful implementations by better planning Lifecycle of deliverables such as of RICEFWs, PDDs, BPPs, SDD, Test scripts, Master data, Cutover etc
• Led approximately $120 million dollar program to implement ERP at a large manufacturing plant for a fortune 500 client resulting in global manufacturing excellence measured by unified and seamless integration of processes and information across multiple functional areas. Managed all aspects of the program including schedule, budget, deliverables, and change management resulting in a successful go live
• Directed a large $20 million technology implementation program to enable synergy realization during a joint venture between two large CPG OEMs. The scope of this program included integrating governance, structure, delivery & sustenance of two corporate enterprise master data into a unified operating model. Leveraged SAP (CRM, SNC, MDG etc.) to seamlessly integrate capabilities across multiple functional areas
• Led a multimillion-dollar project to deliver product line profitability for a major OEM by developing and integrating solutions in SAP FICO, SEM, BPC, BI & other in house systems. Managed all aspects of projects including budget from project initiation to successful go live
• Headed a program to transform operating system & organization design to improve efficiencies in order to cash (OTC) and supply chain processes (SAP) to support aftermarket sales and delivery at a large OEM with close to $5 billion resulting in $80 million savings over five years
• Delivered a corporate wide program at a fortune 500 company to design and implement corporate strategic planning process driven by market analytics and product line profitability. The program included establishing end-to-end processes, predictive analytics, key KPIs on revenue and cost information. SAP (BPC, SEM, and BW) was used as a system/platform of choice for delivering product line profitability. Managed all aspects of program including budget, staffing, schedule and change management
• Directed a business case for global implementation of a CRM software (SAP) at a large fortune 500 company, to facilitate efficient processes to manage sales opportunity. Developed board level reports containing detailed roadmap, staffing and benefits rationalization
• Led a large team of client employees, offshore resources to deliver a web portfolio of custom applications to address wide range of business needs such as release to manufacturing, time tracking, incident management, order management etc and their interfaces with corporate ERP and PLM systems. Managed scope, budget, change control, staggered release, risks and issues and transition to production support
• Lead cross-functional teams in analyzing the current state of an aftermarket parts organization of a large OEM in the heavy equipment industry, developed hypotheses, conducted analysis and made recommendations to address strategic opportunities. Delivered a new solution that fostered better utilization of in-house capabilities, accountability and improved efficiencies in the process resulting in 89% on time delivery of products to end customers
• Led change management efforts, planning and influencing executive and senior management decision makers of a large corporation while implementing new processes and transforming IT systems to help better manage revenue/grants while reducing the operational cost resulting in more efficient process management
• Directed a fortune 500 client’s effort to develop a business case for developing a program for realizing operational synergies with its target acquisition during an M&A worth $2 Billion, resulting in enabling merger and associated cost savings due to consolidation of processes, technology, infrastructure and business applications

Confidential, Milwaukee, WI

Director of Technology and Business Process Improvement

Responsibilities:

• Manage budgets, recruiting and delivery for the group
• Strategic Planning & Business Process Improvement to ensure IT alignment with the business goals
• Develop and implement IT policies and procedures
• Achieve operational excellence through Technology and Business Process Improvement/Automation
• Set up a Program Management Office and established an annual portfolio prioritization process for evaluating various technology initiatives and quantify their benefits in terms of measurable expected results for the company resulting more transparency and accountability of IT spend
• Conducted gap analysis across business units and developed strategy and focused plans to increase net profitability by achieving up to 15% reduction in cost associated with product development
• Led a team of 15 people responsible for process automation and business units’ integration. Devised & implemented processes and supported systems, road maps for achieving operational efficiency. Achieved up to 7% reduction in the marginal cost of company products further contributing to net profit
• Devised plans & implemented ERP, CRM & EPM Solutions to support the growth and sustain competitive advantage of the company.
• Built & coached peak-performing teams to support the company growth while sustaining firm’s competitive advantage.
• Developed many custom software applications and automated processes, introduced state of the art technology to businesses to gain competitive advantage in the market
• For all applicable periods, rated within the top 5-10% of peers as high Potential, Cross-Enterprise/Multiple Functions leader

Confidential, Austin, TX

Project Manager

Responsibilities:

• Managed SAP & sales force automation implementation programs/projects or clientele listed above
• Relationship Building with new and existing customers
• Voice of the customer during new corporate strategy and development
• Coordinated fit analysis of solutions to the clients and identified new opportunities worth $30 million for the company.
• Managed a team of 8 people and designed complex computer models on projects worth over $2 million for large OEMs in order to market their products over the internet
• Delivered portfolio of e-commerce related projects using web technologies aimed at business process improvement
• For all applicable periods, rated within the top 10-20% of peers as high potential leader with capabilities for upward growth

Confidential, Waukesha, WI

Senior Consultant

Responsibilities:

• Identify cost saving opportunities in product Lifecycle management (PLM)
• Implement Confidential suite of PLM products
• Process improvement and project management
• Led cross functional teams of over 10 people with varied technical backgrounds and achieved up to 20% reduction in cycle times by implementing design through manufacturing automation projects (worth over $1million)
• Analyzed business processes, designed enterprise technology strategies to improve clients competitive position in the market
• For all applicable periods, rated within the top 10-15% of global peers as a high potential leader with capabilities for upward growth

Confidential, Houghton, MI

Graduate Researcher

Responsibilities:

• Researched and built complex simulation models to better understand the dynamics of high speed dry machining
• Published 5 research papers in many engineering journals
• Presented research findings at Corporate/Industry seminars