SUMMARY

• Techno - Functional professional with experience in managing enterprise implementations of Healthcare Information Technology and EMR systems.
• Expert in gathering, analysing, defining business and functional requirements; creating metrics, trend charts and other decision-making tools; Designing and re-engineering processes, workflows and technology solutions for healthcare systems. Proven ability to lead seamless end-to-end implementations and deliver next-generation technical solutions improving revenues, margins and workplace productivity.
• Overall 16 years of experience in Healthcare Industry of which last 10 years in Healthcare IT industry
• Lead a team of 20 people on Design/Configuration/Implementation and Support in Healthcare IT
• Have very good exposure to US Healthcare Industry workflows and Healthcare IT systems.
• Hands on Knowledge on CPOE, Clinical Decision support with the use of Medical Logic Modules, Configuration/Implementation processes of Clinical Orders, Order Sets, Results, Clinical Documentation and Pharmacy.
• Meaningful Use optimization for Hospitals and providers
• Highest Educational Qualification: Masters in Bioinformatics from Sikkim Manipal University. Graduation in Biochemistry from Bharathiar University.

PROFESSIONAL EXPERIENCE

Confidential

analyst/project lead in IT team and leading many EHR/HIT projects

Responsibilities

• Gathering requirements from different clinician groups and working with IT leadership on strategizing EMR workflow, CPOE, Clinical Documentation and meeting requirements including MU/Regulatory
• Configuring and building contents for EMR, CPOE and Clinical Documentation
• Leading Allscripts EMR change management project
• Clinical Decision Support design, development and implementation through various solutions including MLM(Medical Logic Modules by Arden Syntax)
• Implemented and maintaining performance improvement projects though EMR applications
• Lead eClinicalWorks end to end implementation for new physician practices for 70~ physicians associated with St Barnabas Health System (SBH Physicians PC) and maintaining it
• Change management for DSRIP related projects including Design, Clinical Documentation Development, Decision Support by MLMs, Coordination and Monitoring the performance.
• CCDA implementation and Direct messaging

Confidential

Managing Clinical Analysts and Implementation Consultants and guiding the projects

Responsibilities

• Working on various Implementation projects and leading the team to meet their requirements in workflow solutions, technology enhancements, Meaningful Use requirements. Helping the clients who are upgrading on latest products versions
• Worked on 12 different clients and managing them throughout SDLC with a team of 25 members
• Acting as a liaison between North American counterparts and the team in India for all the day to day operations
• Strategizing, planning and orienting the new hires into the different projects of the team
• Mentoring the project leads into their role and responsible for grooming their leadership qualities
• Resolving all sorts of conflicts in the team when it is tough time technically and part of management
• Project # 1: eClinicalWorks Implementation Proctoring the team to follow the processes and help them deal with unprecedented issues and troubleshooting

Project Lead

Confidential

• Implemented eClinicalWorks at Medicine, OBGYN and Surgery practices in Arthur Ave, Confidential Park for 73 physicians who are associated with St Barnabas Health System. I worked on project scope/plan. I went through Gap/Requirement analysis, contents review with users, scheduling training for providers/staff, overseeing hardware/device requirements and Functional/Integrated Testing. Ensured implementation goes through smoothly end to end for both Practice Management and EMR.
• In phase two of the implementation brought interfaces live for LabCorp, Bioreference and Quest Labs with eCW. Implemented IMO Smart Search and Healthwise Patient Education materials on eCW. EPCS was implemented for controlled substances. Phycare (billing provider) custom interface was set up with eCW.

Confidential, Presbyterian, CA

Role and Team size: Associate Manager/4

• Guided the project with Engineers, Developers and Implementation consultants to enable Allscripts Community Direct Messaging as the site was one of the first to send and receive C-CDA files through Allscripts HISP vendor MedAllies and meeting Meaningful Use requirement measure.
• Troubleshooting all initial hiccups of doing it for the first time by co-ordinating well with Development team, vendor team and Network engineers to make it a success
• Received Feather in the Cap award from Allscripts for achieving this project

Confidential, Minneapolis, MN

Role and team size: Team lead/ 15

• Fairview Health Services was a group of Hospitals in MN, USA using Eclipsys product SCM for their CPOE and as EMR. All acute care locations used SCM needed configuration and design to meet their requirement. There was a need to provide Incident (break up/fix) Management for their staff.
• Developed MLMs to help physicians and providers on Clinical Decision Support, Alert configuration, notifications by email/pagers/prints
• Lead the team to configure Orders of all types like lab, radiology, medications, nursing and Results
• Order set development for a variety of departments according to their need. Strategized testing and delivery, moving the configuration from development DB to production DB using Express unload/load tools
• Consultancy by providing design and customization set up to the user interface on SCM
• Leading a team on Configuration and Incident management support
• Analysing and troubleshooting the issues brought up by the users.
• Checking the error logs/hl7 messages
• Worked as an SME on multiple areas to help the team understand and function to meet the client requirements

Confidential - Lebanon Hospital Centre, Confidential, NY

Role and Team size: Associate Manager/6

• To provide Confidential Lebanon Hospital enhancements on Clinical Documentation to help them capturing the information needed for them to meet the regulatory requirements and Denial management
• Lead the team to develop Clinical Documentation with MLMs, which will help physicians and care providers to put in least efforts but capturing most information.
• Driving the team to build various workflow based optimization solutions involving patient lists, Order Sets, ClinDoc and MLMs