SUMMARY:

• Established the IT PMO and Agile project model at Confidential .
• Directed a complete digital transformation of HIE, care management, and revenue cycle management.
• Automated 50% of previously manual processes and achieved major cost savings.
• Achieved network performance bandwidth gain of 10% by deploying a web security platform.
• Led a successful EHR implementation at Lutheran Social Ministries in only 9 months.
• Architected and managed a secure data delivery environment for Confidential .
• Increased hardware availability from 70% to 99% by consolidating and stabilizing servers.
• Created a comprehensive security and disaster recovery plan and delivered it ahead of schedule.
• Selected, procured, implemented, and configured critical EHR solutions for multiple organizations.

PROFESSIONAL EXPERIENCE:

Confidential , North Wales, PA

Assistant Director of Project Management Information Technology

• Led the design of a data - driven architecture and infrastructure to improve the company’s adaptability.
• Improved revenue, reduced costs, and increased patient volumes by spearheading the development of an EHR solution that streamlined operations and automated processes.
• Completed EHR project 25% ahead of schedule, with 30% operational efficiency increase, by utilizing an Agile-rapid deployment methodology.
• Reduced analysis cycles 50% by implementing an RCM data warehouse platform, which also aided the company in preparing for upcoming payment reform changes.
• Lowered readmission rates 21% through reliance on data warehouse analytics and care management EHR.
• Increased post-discharge medication reconciliations 63% by using care management EHR.
• Produced a 67% reduction in report generation labor costs by migrating to automated reports. Simultaneously took report generation times from 97 hours to less than 30 hours.
• Spearheaded repositioning of provider systems to a population health value-based care model, resulting in improved clinical outcomes and greater financial stability.

Confidential

Healthcare Project Manager - Consultant ( )

• Improved security and compliance by implementing an HIPAA security web content filtering platform.
• Streamlined operations through process reengineering and automation.

Confidential , Burlington, NJ

Healthcare Project Manager - Consultant

• Improved operational efficiency 20% by integrating workflows across multiple business areas.
• Reduced error claim rates, cut close times by 5 days, and increased cash flow by optimizing RCM.
• Lowered ancillary charges 80% by automating interoperability across ancillary systems.
• Cut labor costs 50% by eliminating the need for duplicate data entry in multiple programs.

Confidential , Raritan, NJ

AVIGA EHR IT Product Manager - Consultant

• Improved development efficiency 25% by creating a matrixed environment with rapid response times.
• Reduced software defects from 150 per month to 35 by introducing advanced application performance management tools, personal accountability focus, and new standards for QA testing.
• Decreased trouble tickets 40% by instituting new quality and development procedures.
• Increased market share 75% by achieving full certification for use of AVIGA in ambulatory care settings, which enabled healthcare providers to meet meaningful use Stage 1 criteria.

Confidential, Levittown, PA

Director of Information Systems/HIPAA Security Officer

• Procured and implemented an EHR that facilitated a successful meaningful use attestation and led to an additional $300,000 in federal stimulus funding.
• Established fully integrated IT functions across the health system with county agencies.
• Developed a robust data and clinical reporting analytics strategy to manage population health, improve patient care, and enhance decision making through business intelligence capabilities.
• Improved efficiency 40% by integrating workflows across clinical, financial, QA, and administration areas.
• Saved more than $100,000 in HIPAA consulting and audit fees by conducting in-house audits.
• Saved $100,000 by redesigning the data and voice infrastructure to enhance scalability, availability, and security. Negotiated pricing for all hardware and software.
• Introduced best practices for workflow and ERP that resulted in $100,000 in consulting fee savings.
• Lowered costs and automated 50% of processes by transitioning to an ERP platform that unified Finance, HR, and Payroll into a single enterprise solution.
• Dramatically reduced costs and increased productivity by deploying an automated medical records solution.
• Cut development times 25% by migrating all servers to a single network infrastructure.
• Decreased claim denial rejection times 30% and increased quality scores 20% by implementing a centralized reporting system for clinical quality measures and revenue cycle management performance monitoring.

Confidential, King of Prussia, PA

MIS Manager/ Project Manager, U.S. Operations

• Reduced network downtimes 50% by reengineering the network architecture and infrastructure.
• Improved efficiency by implementing a new data center, global email, and video conferencing.
• Saved $50,000 and increased productivity by developing best practices, policies, and procedures to transition the company to a global enterprise network operations model.
• Reduced non-software customer support call time-to-resolution 40% by implementing an MS-Solutions Framework for the R&D, support, and maintenance operations groups.
• Delivered $40,000 in savings by creating a disaster recovery and business continuity plan that eliminated the need for outside services and minimized business interruptions.

TECHNICAL SKILLS:

Software: MS Office, Project, ERPs, Project Place, Innotas, Business Objects Service Now, data warehousing, business intelligence, others

Healthcare Systems: HealthMEDX (now NetSmart), Vision, eClinicalWorks, Unicare Profiler (now Cocentrix), Allscripts, Tableau, Microstrategy, CPOEs, CCD/CCR systems, e-Prescription, HIE, automated treatment planning, quality & outcome measurement, electronic medical billing, electronic revenue cycle management, ancillary orders & results, bed census measurement, intake & referral, others

Networking: LAN/WAN, VPN, network management systems, others

Hardware: PCs, laptops, servers, routers, switches, security devices, PBX, peripherals

Development Tools: Visual Basic, SQL, SSIS, SSRS, Jira, HP Quality Center

Platforms: Windows