SUMMARY:

• Integrated SAP (4.x, ERP 6.0, S/4 Hana), Oracle (Oracle8/9/10g) with in - house built apps
• Executed plans to install T-1, T-3, X.25 and frame relay links on data center relocations & WAN re-configurations
• Assisted clients in creating business & technical requirements, RFPs and responding to RFIs
• Upgraded and managed deployment of SPARC, xSeries, NetFinity, and PowerEdge servers
• Implemented Change Management to synch app & prod releases
• Upgraded SAP modules (FICO/SD/PP/MM/QM/HCM) Created test and app deployment plans & managed prod releases
• Upgraded SAP (4.x, ERP 6.0, S/4 Hana), Oracle (Oracle8/9/10g)
• Created & managed integrated management schedules for SaaS (hosting) & outsourcing solutions, PaaS, IaaS, & SOA
• Implemented risk mitigation steps & Resolved issue escalations
• Coordinated global transition plans & managed app development & maintenance to off-shore site
• Managed rollout of HIPPA & SOX on local & global environments
• Managed data center reconfigurations and hardware upgrades
• Tailored communications to intended audiences & delivered information consistently and in a perceptive manner
• Migrated production apps to Cloud and to off-shore locations
• Improved the delivery capabilities and performance of the PMO
• Laid out a clear plan for project execution amongst internal, 3rd party, off-shore and virtual teams to ensure delivery of milestones
• Defined metrics to measure project performance comparing actual performance to planned performance on an ongoing basis
• Managed application/software development & enhancements
• Conducted cost benefit to transition apps to Cloud/off-shore
• Effectively managed virtual teams on development, implementation, and datacenter upgrade projects
• Created a cadence for diligent management of project financials by forecasting, monitoring and controlling costs
• Provided continuous assessment and improvement of PMO & PM frameworks, processes and practices
• Fostered relationships across functions and management levels
• Managed design & rollout of a Health Information Exchange systems
• Managed modification & deployment of electronic management patient information (eMPI) application
• Managed “localization” of application language & idiom translations in Asia, Europe and South America
• Managed multi-cultural and multi-country technical teams
• Collaborated with in-house/vendor teams to drive app deployment
• Organized application development, ERP & H/W integrations & upgrades on global mergers & acquisitions
• Redesigned in-house apps to enhance reporting/analytics
• Coordinated development & deployment of “Big Data” initiatives
• Managed local & international 24/7 data center & application upgrades
• Managed onsite, virtual, offshore and 3rd party vendors
• Integrated SAP finance modules with in-house built accounting systems & modified manual processes

EXPERTISE AREA:

• Implemented PMO / Project Mgt. / ITIL
• Managed virtual, onsite & offshore teams
• Centralized & manage Master Program Plan
• Coordinated global Project Initiatives
• Managed Global M&A Technical Solutions
• Implemented SaaS, PaaS, IaaS Solutions
• Managed Application Integration & Dev
• Negotiated Multi - Party Integration Solutions
• Designed & Migrated Data Center Upgrades
• Implemented Change Mgt. Methodologies
• Implemented H/W Infrastructure Upgrades
• Coordinated Software & H/W Development
• Supervised Release & DB Management
• Managed Testing & Offshore Development
• Implemented Issue/Risk Processes
• Conducted SOx / HIPPA / PII Compliance

TECHNICAL SKILLS:

PM Methodologies / Tools: PMI, Agile (SCRUM), Prince2, SharePoint, ITIL-v3, ASAP, ADKAR Prosci OCM, Six Sigma, Waterfall, Primavera

PROFESSIONAL EXPERIENCE:

Senior Program/Project Mgr.

Confidential

Responsibilities:

• Managed multi-party integrations during mergers & acquisitions and outsourcing of applications & datacenters
• Upgraded and managed deployment of SPARC, xSeries, NetFinity, and PowerEdge servers
• Drafted RFIs and RFPs and served as the client liaison in vetting and selecting 3rd party vendors
• Created transition plans and managed migration of application development and maintenance to off-shore sites
• Displayed resiliency when projects became more complex and when dealing with uncertainty or ambiguity
• Facilitated relationships with business groups, IT & 3rd party vendors & ensured alignment with project schedules
• Managed issue escalations, risk mitigation strategies and served as mediator
• Built a reputation of collaboration, openness, objectivity & awareness of politics and not getting mired in them
• Supervised the build and go-live activities/tasks for two Google data centers & the Apple development DC in Italy
• Proactive in minimizing the probabilities of adverse project conditions by implementing and monitoring risk & issue management and creating mitigation plans and resolving conflicts where needed
• Centralized and managed master program plan & coordinated with global project managers
• Maintained consistent performance when workload or resource/skill level were less then ideal
• Worked with the PMO to prioritize, plan, and execute development of schedules for major H/W & S/W releases
• Ownership for end-to-end program and project plans, goals and delivery
• Executed plans to install T-1, T-3, X.25 and frame relay links on data center relocations & WAN re-configurations
• Established Program/Project Management practices to increase performance and delivery
• Drafted test plans to validate synchronous data flows between in-house & off-the-shelf applications
• Implemented and managed scope and change control
• Set deadlines, assign responsibilities, monitor progress and completion of tasks/deliverables
• Managed consolidation of multi-country datacenters and integrated varied application platforms
• Recommended solutions to improve product quality and alignment with business goals
• Adhered to Program Quality Management Plan and established project artifact repositories
• Migrated production apps to Cloud and revamped backup/recovery for new environment
• Clarified, identified, and tracked requirements and issues, removed barriers, and resolved project issues
• Prepared status reports for varying levels of stakeholders and report on project budget & staff allocations
• Coordinated escalations, delivery impediments, issues, risks, and changes related to project initiatives
• Managed multi-party and third-party relationships and involvement and tracked delivery from each
• Drove project teams to deliver technology solutions in support of key initiatives
• Achieved consensus on adoption of Agile (iterative lifecycle) integration into application development projects
• Consolidated databases containing 128 Petabytes of financial data into multi-site data warehouse (SAP & Oracle)
• Managed the assessment & feasibility of upgrading SAP ERP modules, i.e., FICO, SD, PP, MM, QM, HCM, etc.
• Interacted with senior leadership and major stakeholders to create strategic plans and objectives
• Coordinated development, maintenance & test teams in multi-country sites
• Created project plans & managed application development of middleware to support SAP & Oracle apps
• Redesigned existing data models/databases to in corporate data into new ERP packages
• Coordinated multipoint & biometric authentication to enhance datacenter security
• Created H/W & network configuration deployment plans to upgrade routers, modems, switches, etc.
• Drove product and process readiness throughout organization through use of OCM (Organizational Chg. Mgt.)
• Created and delivered presentations on project goals, objectives, milestones, progress and budget
• Designed blue-print to integrate hardware on datacenter consolidations and migrations
• Ensured all deliverables and project supporting documentation was high quality and clearly documented
• Drafted detailed plans to enhance cross-functional in-house applications to integrate with new ERPs
• Migrated ERPs to upgrade financial, billing, invoicing and asset management (hardware, apps, etc.)
• Managed hardware re-configurations, network upgrades and datacenter consolidations in Europe, US, & Asia
• Created a “single truth” General Ledger using SAP and Oracle ERP financials
• Upgraded existing in-house multi-layered accounting systems with a unified financial/management system
• Managed implementation of ERP financials on SAP, Oracle Fusion & PeopleSoft financial modules and reporting
• Created test plans to validate accuracy in ERP GL, AR, AP, asset & cash management using Waterfall approach
• Utilized Waterfall methodology while upgrading Oracle EBS and integrating with PeopleSoft
• Tested system upgrades to verify fiscal year variants & posting periods, ability to create, maintain & process accrual/deferral transactions, recurring entries, and revalue balances in foreign currencies & rollover of closures
• Created transition plan to migrate ERP modules to India and the Philippines
• Reduced production releases from 612 to 38 per year & incorporated Agile as the development methodology
• Conducted multi-country SOx & PCI assessments to identify process & disclosure risks
• Designed & rolled out multiple Health Information Exchange (HIE / HIX) data warehouse solutions
• Created detailed project plans to modify & deploy electronic management patient information (eMPI) solutions

Senior Program/Project Mgr.

Confidential

Responsibilities:

• Collaborated with global customers to define H/W-S/W requirements, validate designs & resolve issues
• Integrated multi-party upgrades and new implementations of H/W & S/W in Asia & Europe Analyzed, planned, executed and monitored tasks to move/migrate 42,000 servers (globally)
• Created tasks to configure and deploy new hardware, e.g., servers, racks, network, etc.
• Implemented ERP financial modules using PeopleSoft, Seibel, Oracle 10g, Oracle EBS
• Coordinated outsourcing of ERP modules to India, Philippines and Mexico
• Converted 310 Petabytes of data from an Oracle platform into SAP ERP ECC 6.0
• Managed application development teams across multiple countries
• Oversight on all aspects of projects and sustain stakeholder and business owners relationships
• Integrated network switches, app & DB servers into production environments
• Defined individual tasks to configure systems, conduct integration testing and to migrate master data builds
• Created test plans to validate state of “data-at-rest” & “data-in-motion” encryption in secured datacenters
• Managed multiple parallel customer engagements impacting over 200 applications and databases
• Performed hands-on review of designs, code, test scripts and results, & results in addressing delivery issues
• Provided task-based schedule and cost forecasts and assisted in assessing risk-based options
• Replaced Oracle ERP SD, MM, PP, PM, HR, FI, AM and WF in new/existing environments
• Integrated in-house applications with PeopleSoft, Seibel, Oracle EBS & SAP ERP using Agile methodology
• Implemented multi-server/network switch/application upgrades in Asia, India & Europe
• Conducted SOx 302 & 404 audits in Europe, Asia, Latin America and the US
• Mentored team of PMs, developers & testers through entire project life cycle including post-deployment
• Completed multiple complex projects across multiple countries in fast-paced dynamic environments
• Created and owned master schedule, delegated individual tasks and deliverables and monitored progress
• Led and direct project tasks and create contingency plans to minimize issues and risks
• Implemented Prosci ADKAR Change Management methodology to standardize S/W & H/W releases
• Established & monitored diverse global teams to deliver Oracle and SAP ERP modules & hardware solutions
• Coordinated projects consisting of 22,000 detailed tasks with a matrix team in 17 states & 5 countries
• Mentored a Change Management team of 37 Change Managers while implementing healthcare applications