EXPERIENCE SUMMARY:

• Overall 15+ years of IT experience. Comes with 5+ years strong hands on designing and developing PEGA based applications across various domains including Banking and Healthcare domains
• 6 years of Application Design, Development and Architectural experience in Java/J2EE
• Extensive development experience in PRPC versions 6.1, 7.1 and 7.2. Exposure to frameworks such as Smart Dispute.
• Developed mission critical and regulatory compliant applications of high business value
• Experienced in upgrading of PEGA based applications from 6.x to 7.x
• Strong understanding of object - oriented design patterns and principles
• Analyzed highly complex business requirements across domains building mission critical applications
• Extensive experience in designing and building Class Structures and Rule Set structures
• Proficient in creating security rules such as Application, Access Groups, Operators, Rule set versions, Work Baskets, Work Parties and Work Groups.
• Built User Interfaces with flow actions, harness, sections, HTML, HTML-Fragments, Correspondence, custom HTML's using JSP tags.
• Experience creating Declarative Rules, Decision Rules and Validation Rules to implement business rules and decisions.
• Used Connectors like SOAP, SQL, JAVA and Services like SOAP and File Listeners to integrate PRPC with external systems.
• 5+ year of experience in J2EE Architecture, EJB, Web Services, JMS, XML, SOAP, WSDL and Confidential technologies.
• Developed SLAs (Service level Agreements) in Workflow in PRPC.
• Generated technical specifications to design or redesign complex software components and applications
• Leverage industry best practices to design, test, implement and support a solution
• A passion for writing elegant and testable code and coaching team members in this practice
• Worked in various project methodologies like waterfall, iterative and Agile methodologies
• Understanding of continuous delivery tools and best practices
• Understanding of quality assurance best practices including test automation
• Experience with integrations with 3rd party products (both business and technical)
• Thorough understanding of Software Development Lifecycle and methodologies

TECHNICAL SKILLS:

BPM Products: Pega Rules Process Commander V 7.2/7.1/6.2/ 6.1

Frameworks: CPM, Smart Dispute, Smart Investigate

Programming languages: Java, C, VB

J2EE: Servlets, JSP, EJB, JNDI, JMS, Struts, Spring, Hibernate

Scripting Languages: JavaScript, HTML, XML, AJAX

Databases: Oracle 10g/9i, SQL Server 2000/2005/2008 , MS Access, DB2 8.x

Web Servers: IBM Web Sphere 6.x, BEA Web Logic 8.x, Java Web Server, JBoss

Project Management: JIRA, Planview, HP ALM

Content Management: IBM Filenet, HPX, SDL Tridion

PROFESSIONAL EXPERIENCE:

Confidential, Cranston, Rhode Island

Technology: PEGA PRPC 7.2, Java, HTML, XML, UML, Java Script, Oracle, Websphere, Microsoft Visio

Product Owner, SCRUM Master

Responsibilities:

• Participated in analyzing and defining the application requirements along with Product Owner and Business Analyst
• Using Case Management, built various case types and work flows based on Wealth management products and associated transaction types
• Developed Integrations with other Legacy systems and other applications within and outside of Confidential
• Designed and developed of Data Model, Work basket, Work Group, Access Group, Process flow, Activities, Decision Rules and Declarative Rules
• Built User Interfaces components like Harness, Section, Portal and dynamic layouts
• Developed SLAs, correspondence and reports as required from the requirement specification
• Migration and deployment of the application rules from Dev to QA, UAT and Production environments.
• Preparation & Execution of unit test cases and Troubleshooting and debugging
• Troubleshoot and communicate with Pega Support team in order to resolve technical issues which require hot fix from Pega Systems.

Confidential

Technology: PEGA PRPC 7.1, Smart Dispute framework, Java, HTML, XML, UML, Java Script, Oracle, Websphere, Microsoft Visio

Responsibilities:

• As part of SCRUM model, work with Product Owner, SCRUM Master, business and test teams in product backlog grooming, sprint planning and daily SCRUM meetings
• Using case management features of PEGA, developed case types and work flows for various disputes and claims
• Using Smart Dispute Framework, defined and developed rules to extract the Visa Reason Codes for disputes
• Developed Integrations with Legacy systems and other applications within and outside of Confidential
• Developed user roles, access groups and Privileges for various users including Fraud Ops and Claims Operations, Contact center, Online banking users etc
• Designed and developed of Data Model, Work basket, Work Group, Access Group, Process flow, Activities, Decision Rules and Declarative Rules
• Design and develop User Interfaces components like Harness, Section, Portal and dynamic layouts
• Develop workflows, SLAs, correspondence and reports as required from the requirement specification
• Migration and deployment of the application rules from Dev to QA, UAT and Production environments.
• Preparation & Execution of unit test cases and Troubleshooting and debugging
• Troubleshoot and communicate with Pega Support team in order to resolve technical issues which require hot fix from Pega Systems.

Confidential

Technology: PEGA PRPC 6.1, CPM Framework, Java, HTML, XML, UML, Java Script, Oracle, Websphere, Microsoft Visio

Responsibilities:

• As part of SCRUM model, work with Product Owner, SCRUM Master, business and test teams in product backlog grooming, sprint planning and daily SCRUM meetings
• Participate in analyzing and defining the application requirements along with Product Owner and Business Analyst
• Define and Build architecture and class structure for the application
• Develop Integrations with other Legacy systems and other applications within and outside of Confidential
• Design and development of Data Model, Work basket, Work Group, Access Group, Process flow, Activities, Decision Rules and Declarative Rules
• Design and develop User Interfaces components like Harness, Section, Portal and dynamic layouts
• Develop workflows, SLAs, correspondence and reports as required from the requirement specification
• Migration and deployment of the application rules from Dev to QA, UAT and Production environments.
• Preparation & Execution of unit test cases and Troubleshooting and debugging
• Troubleshoot and communicate with Pega Support team in order to resolve technical issues which require hot fix from Pega Systems.

Confidential

Technology PEGA PRPC 6.1, Java, HTML, XML, UML, Java Script, Oracle, Websphere, Microsoft Visio

Responsibilities:

• As part of SCRUM model, work with Product Owner, SCRUM Master, business and test teams in product backlog grooming, sprint planning and daily SCRUM meetings
• Participate in analyzing and defining the application requirements along with Product Owner and Business Analyst
• Define and Build architecture and class structure for the application
• Develop Integrations with other Legacy systems and other applications within and outside of Confidential
• Design and development of Data Model, Work basket, Work Group, Access Group, Process flow, Activities, Decision Rules and Declarative Rules
• Design and develop User Interfaces components like Harness, Section, Portal and dynamic layouts
• Develop workflows, SLAs, correspondence and reports as required from the requirement specification
• Migration and deployment of the application rules from Dev to QA, UAT and Production environments.
• Preparation & Execution of unit test cases and Troubleshooting and debugging
• Troubleshoot and communicate with Pega Support team in order to resolve technical issues which require hot fix from Pega Systems.

Confidential

Technology: PEGA PRPC 6.1, Java, HTML, XML, UML, Java Script, Oracle, Websphere, Microsoft Visio

Responsibilities:

• Analysis of the functional requirements and prepare high level and low level technical design documents. Also involved in DCO (direct capture of objectives)
• Design and development of Data Model, Work basket, Work Group, Access Group, Process flow, Activities and UI properties.
• Designing the Class structure developing Activities, Decision Rules, Declarative Rules, Process Flow, corresponded and User Interfaces like Harness & Section.
• Develop workflows, SLAs, correspondence and reports as required from the requirement specification
• Created reports, and provided search ability on tickets monitoring using reporting definition.
• Migration and deployment of the application rules from Dev to QA, UAT and Production environments.
• Preparation & Execution of unit test cases and Troubleshooting and debugging.

Confidential

Technology: PEGA PRPC 6.1, Java, HTML, XML, UML, Java Script, Oracle, Websphere, Microsoft Visio

Responsibilities:

• Take KT from the existing team on the applications. Walk thru of the code of the application
• Analyze the support tickets and also any maintenance requests. Perform impact analysis and determine the effort and duration requirements
• Design and development of required Data Models, Work basket, Work Group, Access Group, Process flow, Activities and UI properties.
• Modif the Class structures where needed. Develop required Activities, Decision Rules, Declarative Rules, Process Flow, corresponded and User Interfaces like Harness & Section.
• Develop workflows, SLAs, correspondence and reports as required from the requirement specification
• Migration and deployment of the application rules from Dev to QA, UAT and Production environments.
• Preparation & Execution of unit test cases and Troubleshooting and debugging.

Confidential

Technology: PEGA PRPC 6.1, Java, HTML, XML, UML, Java Script, Oracle, Websphere, Microsoft Visio

Responsibilities:

• Take KT from the existing team on the applications. Walk thru of the code of the application
• Analyze the support tickets and also any maintenance requests. Perform impact analysis and determine the effort and duration requirements
• Design and development of required Data Models, Work basket, Work Group, Access Group, Process flow, Activities and UI properties.
• Modif the Class structures where needed. Develop required Activities, Decision Rules, Declarative Rules, Process Flow, corresponded and User Interfaces like Harness & Section.
• Develop workflows, SLAs, correspondence and reports as required from the requirement specification
• Migration and deployment of the application rules from Dev to QA, UAT and Production environments.
• Preparation & Execution of unit test cases and Troubleshooting and debugging.

Confidential

SENIOR PROJECT LEADER

Technology: JAVA/J2EE, Oracle 10g, Websphere, Struts, Ajax, SOA

Responsibilities:

• Involved in requirements gathering, analysis, design and development of various features.
• Developed UML diagrams for analysis and design of the system.
• Developed features using Servlets, JSP and Java beans.
• Designed User Interface and screen flows using Swing and Ajax.
• Features were integrated using Struts and Spring Framework.
• Developed Hibernate/Toplink mapping definitions for persistent layer.
• Designed, developed and deployed the application on IBM Websphere Server.
• Involved in generating ANT script for automating deployment.
• Model View Controller design pattern has been used in the application to make it more modular
• Configured and deployed application on IBM Websphere Application Server.
• Created the Unit test, functional test and connectivity test framework for the system.

Confidential

SENIOR SYSTEMS ANALYST

Technology: COM, DB2, CICS, XML, DB2, VB 6.0

Responsibilities:

• Analyzing requirements and defining the specifications,
• Design - Preparing HLD and LLD
• Product development, testing and production deployment
• Implementation and Integration of various modules
• Supporting Offshore development and coordination