SUMMARY:

• I’m a veteran I.T. professional with 20+ years of experience in many business sectors including: health care, banking, finance, manufacturing, insurance, pharmaceuticals, and management consulting.
• I’ve successfully managed delivery of data center, hybrid cloud, networking, application development, wireless, and mobility solutions.
• I’ve managed multiple concurrent onshore and offshore teams in projects using both the Waterfall and Agile methodologies.
• Responsibilities included full P&L, financial forecasting, strategic planning, and risk management.
• Adept at building strong relationships with vendors and internal and external stakeholders.
• I’m also experienced with resource management including hiring, coaching, and mentoring.

TECHNICAL SKILLS:

Microsoft Project, Jira, hybrid cloud,.NET framework, SAP HR, SD, and PY modules, wireless, telephony, unified communications, information security, mobility, Confidential, Cisco servers and routers, Microsoft Dynamics, Hewlett Packard Program and Project Management Suite, Azure, Microsoft Exchange, Ecommerce, MS SQL Server, Oracle database administration, Oracle PL/SQL, Sharepoint, Lotus Notes, Hewlett Packard ALM, Google Apps, C, C++,UNIX, SOA,, Visio, UML, XML, CSS, MySQL, PHP, WordPress Content Management System, PERL, HTML, PostgreSQL (open source database), SEO, SRM disaster recovery, RSA tokenization software, Jira, VBrick, Java, Payment Processing, Merchant Services, SDLC, EDI

PROFESSIONAL EXPERIENCE:

Senior Program/Project Manager

Confidential, Clearwater, FL

Responsibilities:

• Implemented the French parent companies’ PMO processes and procedures for the North American business unit. customized the processes and procedures including, budgeting, forecasting, requirements gathering, and risk and change management.
• Responsible for migrating the organizations' North American legacy financial and logistics system to the global, parent companies’ system. The legacy systems were Dispatch One (ERP) and Cornerstone, and the global systems were IMS and Oracle Financials. Also included in scope was the decommissioning of all hardware and licenses in North America. Completed the core project lifecycle phases and deliverables: Project Charter, Project Success Criteria, Project Plan, risk management and mitigation, and migration planning. The team was located in 6 countries on 3 continents.

Senior Program/Project Manager

Confidential

Responsibilities:

• Successfully managed multiple concurrent projects and a $4.9 million dollar program for a national hospital chain. Solutions provided were from the the Data Center, Infrastructure, Office Productivity, and Unified Communications practices.
• The technologies included Cisco servers, Confidential (wireless), Azure, Microsoft Exchange, Microsoft Office 365, and Microsoft Dynamics. Projects ranged from assessments to full implementation. The sectors included banking, health care, energy, construction, education, hospitality, and advertising. Project teams ranged from 5 team members to 30.
• Fully responsible for the ultimate success of the projects, including: profit and loss (gross and net), financial forecasting, staffing (hiring and firing), change control, and customer satisfaction

Senior Project Manager

Confidential

Responsibilities:

• Successfully managed multiple concurrent onshore/offshore project teams in delivering solutions in the tax, asset management, banking solutions, and partner affairs.
• Managed implementation of disaster recovery system using the SRM recovery software suites
• Managed reengineering of Partners’ portal web site. Converted it from hard token authentication to Risk Based Authentication technology using the RSA software system.
• Using the Agile Scrum Methodology, Managed program of Law Firm Survey projects. The technology stack was Oracle, SQLServer, .NET and Excel
• Managed upgrade of 12 servers to Windows 8 OS for a key Asset Management banking system.

Independent IT Consultant

Confidential

Responsibilities:

• Responsibilities included assisting the owner with refining product vision, business analysis, requirements gathering, acquiring offshore resources, development and go - live.
• Conducted Agile SCRUM and PMBOK process training workshops for small businesses.

Global Project Manager

Confidential

Responsibilities:

• Managed roadmap of 60+ projects in various phases from budgeting to go-live.
• Lead PM for design and development of a Hardware and Software provisioning system. The goal of the system was to increase efficiency when a new-hire arrived for their first day by allowing their Manager to provision Hardware and Software, and notifying multiple departments of a pending new arrival. It coordinated the creation of new-hire records in SAP HR, with Active Directory, and the help desk application ServiceNow. The team resources I managed were: Two onshore PM’s (one for SAP and one for ServiceNow), one offshore PM for ServiceNow, Engineers, ABAP programmers, and a NetIQ/Aegis architect (contractor). This was a Six Sigma project developed with the Agile SCRUM methodology.
• Managed SDLC of .NET and SQLServer system which tracked submission of Six Sigma Kaizens from employees worldwide. The methodology used was Agile SCRUM. The project resources were located globally and consisted of both FTE’s and contractors.
• Manage SDLC of .NET and SQLServer system which cross-referenced all global servers, applications and networks. This was the methodology for the project was Agile SCRUM project and the resources were located globally.
• Managed project team that implemented a purchasing application for a key Jabil customer using the SAP Sales and Distribution module. The system included a complex Bill of Material model. I interfaced directly with the customer.
• Managed evaluation and implementation of SAP BTO/CTO module; $800k budget and 15 resources.
• Conducted Agile SCRUM training crash courses to PM’s, resources, and stakeholders.
• I.T. representative of the Mergers and Acquisition Steering Committee

I.T. Manager

Confidential

Responsibilities:

• Managed portfolio of 11 concurrent e-commerce projects for peer-to-peer payment card platform .
• Clients were internal stakeholders and external customers.
• Technologies were Oracle 10g and .NET.
• Project Manager of physical and network infrastructure design and build out for companies’ Wall Street Satellite office

Project Manager

Confidential

Responsibilities:

• Managed SDLC of system that tracked shipping containers’ transport ship and its location.
• Recruited team of BA’s, .NET and VB developers, and SQL Server developer.

Project Manager

Confidential, Clearwater, FL

Responsibilities:

• Created functional requirements and business analysis of a new suite of 7 high fashion web sites
• Implemented the enterprise-wide infrastructure management tool, “Spotlight”
• Created and documented SQLServer 2005 backup strategy for custom Learning Management System

I.T. Manager

Confidential

Responsibilities:

• Managed 2 onsite Project Managers, Business Analysts, and developers in Mexico and the Cayman Islands.
• Managed requirements gathering, development and delivery of Oracle 9 sales databases which fed SAP financials
• Analyzed business processes in all functional areas within the 5 resorts and documented them in Visio UML diagrams, and traceability Matrices using the tool Component Factory.
• Identified business process re-engineering, and business process improvement opportunities which resulted in increased in-house sales and the customers’ satisfaction index.